HSBC - PIS API v.3.1 - 500 error code

Description

Dear Support Team,

It seems that there is an issue related with payment creation process on HSBC provider.
We tried to invoke the request with and without signature, but still we got an error response with “internal server error”.
I can confirm that everything works well for PIS API v1.1 but for PIS API v3.1 we got “Request failed unexpectedly”.

According to your previous suggestions we use:
Institution id as “00158000016i44JAAQ”
Software id as “XGlbSi9cVb4iDSKnVHJ5ub”
Organization id as “001580000103UAYAA2”

Btw it looks that we are receiving another error message than it was before your fix.
Please take a look on the details that I posted below.

I hope that you will help us with the diagnosis.

===== REQUEST ======
URL: https://private.api.hsbc.com/open-banking/v3.1/pisp/domestic-payment-consents
Method: POST
Headers: [Accept:"application/json",
x-jws-signature: "*******************",
Authorization:"Bearer ****************",
x-fapi-financial-id:"00158000016i44JAAQ",
x-fapi-interaction-id:"cd4dadda-e34d-4ba1-9af5-284af3364f67",
x-idempotency-key:"6d5680d7-5e00-43ec-b37a-b951f602ed00",
Content-Type:"application/json;charset=UTF-8",
Content-Length:"398"]
Request body:
{
"Data": {
"Initiation": {
"InstructionIdentification": "918eb7a3-4098-4b47-8870-50828",
"EndToEndIdentification": "82a39a1e-1",
"InstructedAmount": {
"Amount": "1.00",
"Currency": "GBP"
},
"CreditorAccount": {
"SchemeName": "UK.OBIE.SORTCODEACCOUNTNUMBER",
"Identification": "***************",
"Name": "***************"
},
"RemittanceInformation": {
"Unstructured": "Description"
}
}
},
"Risk": {
"PaymentContextCode": "PartyToParty"
}
}

===== ERROR RESPOSE =====
Status code: 500 INTERNAL_SERVER_ERROR
Response body:
{
"Id": "42b73e11-8204-48c4-8305-1ec439e15097",
"Code": "500",
"Message": "Internal Server Error",
"Errors": [
{
"ErrorCode": "UK.OBIE.UnexpectedError",
"Message": "Request failed unexpectedly"
}
]
}

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-11888

ASPSP

Query Type

None

Created (Original)

Oct 31, 2019, 1:10 PM

TPP Impact

None

TPP

OB Environment

Production

Business Impact Severity

None

Share

Yes
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