PISP: Barclays redirect error

Description

When trying to submit a payment with Barclays, after the user has authorised the payment, they are shown a screen before they get redirected back to us. This screen says something along the lines of 'You will be redirected in X seconds', where X is a timer counting down. If they wait for the timer, the redirect works fine. But there is also a button to redirect immediately. If they click this, they see a Barclays error screen. We have tested this multiple times, with multiple different payments, and it happens every time.

The url they are redirected to is: https://openbanking.barclays.co.uk/forms/open-banking/idp?execution=e2s1

Technical Impact

User journey fails, payment unsuccessful.

Workaround

None

Resolution Notes

None

Impact Assessment

User journey fails, payment unsuccessful.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-11989

ASPSP

Query Type

None

Created (Original)

Nov 06, 2019, 4:24 PM

TPP Impact

None

TPP

OB Environment

None

Business Impact Severity

Level 1

Share

Yes
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