Error page after santander login in 3.1 domestic payment desktop journey

Description

One of our users reported that they are getting page with below error message after Santander login in domestic payment desktop journey.

Error message:
Opps somethings gone wrong.
There was an error and we haven't been able to complete your request.
Cancel & go back

Below are payment consent ids
7ba34c5c-32cb-4907-90f7-30bbbcfa4a65
f28c6524-10f2-4ddb-b428-3d5b03cc4a59
1a6b2fcf-9ef5-45a0-baf5-8723d73c7d8a
66d2cf36-3cf2-47f0-8946-8856a1513701

Technical Impact

User not able to continue payment journey

Workaround

None

Resolution Notes

None

Impact Assessment

User not able to continue payment journey

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-11993

ASPSP

Query Type

None

Created (Original)

Nov 06, 2019, 9:55 PM

TPP Impact

None

TPP

OB Environment

None

Business Impact Severity

Level 1

Share

Yes
Configure