[Crunch] No account or wrong sort code account number

Description

For the following accounts are hitting the /accounts endpoint either no account or the wrong sort code/account is returned.

Failed 2019-10-30 @ 13:54:
fapiInteractionId: e3f6655c-764e-4d01-aa1b-b8f759f2b85d

Failed 2019-10-31 @ 13:54:
fapiInteractionId: 5065c6ab-e0ea-4d39-9216-040cb1fc1075

Failed 2019-10-22 @ 15:01:
fapiInteractionId: 5167051d-4c92-45f6-b028-51cd98f35f84

Failed 2019-10-22 @ 19:15:
fapiInteractionId: d5c6b06f-7e4f-442f-8474-4996f66f2286

Technical Impact

The accounts endpoint must return for our client's Crunch before they consider the authentication successful. This is preventing users from completing their sign up.

Workaround

None

Resolution Notes

None

Impact Assessment

If the wrong details are being shown this is potentially very serious because you are showing someone else's details.

Crunch has not passed on the responses that they received back or what the sort code/account number that they are expecting to see are. You will have to contact them for this information

nora.gombos@crunch.co.uk

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-11999

ASPSP

Query Type

None

Created (Original)

Nov 07, 2019, 10:59 AM

TPP Impact

None

TPP

OB Environment

None

Business Impact Severity

Level 1

Share

Yes
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