HSBC Business 403 - undefined when trying to fetch accounts

Description

We are able to successfully refresh the token but when we try to fetch the account information we get a 403 - undefined error.

Technical Impact

fapiInteractionInd 1ad02d46-255f-4fb7-9143-02e52f66469b @ Nov 16, 2019 @ 01:54:39.685

and another

fapiIntercationId 3e866ec7-aaad-4996-b31f-9ff82e8329a4 @ Nov 17, 2019 @ 02:51:08.052

The above are both for the same account.

intentId 81fcf17c-0e81-4b56-a1a7-3ea89e9ec80

Workaround

None

Resolution Notes

None

Impact Assessment

This means that for this account no data can be fetched without the account information we are unable to use any of the other endpoints

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12234

ASPSP

Query Type

None

Created (Original)

Nov 18, 2019, 2:04 PM

TPP Impact

None

TPP

Issue Summary

HSBC Business 403 - undefined when trying to fetch accounts

OB Environment

None

Business Impact Severity

Level 2

Share

Yes
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