TSB error message

Description

Customers getting error "This user don't have phones."
Which is a) a terribly worded message and b) doesn't help the user understand the problem as to why they couldn't consent.

I presume that this user isn't registered for MFA and needs to be?

Technical Impact

As above

Workaround

None

Resolution Notes

None

Impact Assessment

As above

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12244

ASPSP

Query Type

None

Created (Original)

Nov 19, 2019, 2:02 AM

TPP Impact

None

Issue Summary

TSB error message

OB Environment

None

Business Impact Severity

Level 4

Share

Yes
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