Danske Bank Downtime

Description

Security solution was down affecting several online channels and services.
Customer impact - AIS service experienced degradation
TPP Impact - Active consents were under 35 different TPP entries
Volume of customers impacted (circa) - around 4500 consents
Service is formally back up now.

Status

Assignee

Unassigned

Reporter

Service Desk

End Date and Time

Nov 19, 2019, 7:00 AM

Service Desk Reference

OBSD-12249

API

AIS

ASPSP

Start Date and Time

Nov 19, 2019, 4:00 AM

Theme & Categorisation

None
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