Barclaycard 500 error for 3rd day running

Description

Barclaycard had a 500 error for over 3 hours between 19/11/2019 6:53am to 10:02am (3hr9min) with no explanation

Technical Impact

500 error at 100%. we have had the same issue for the last 3 days with total morning blackouts. Can you please get in contact with Barclaycard so we can get some answers.

Workaround

None

Resolution Notes

None

Impact Assessment

Customers are getting timeouts on all their accounts connected through barclaycard to Money dashboard. For the third day in a row.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12255

Query Type

None

Created (Original)

Nov 19, 2019, 11:04 AM

TPP Impact

None

Issue Summary

None

OB Environment

None

Business Impact Severity

Level 3

Share

Yes
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