Incorrect URL being returned during App to App Authentication (First Direct)

Description

First direct have an issue in returing their app to app authetication URL. The URL is returing #? where as it should only be returning one or the other. This is mainly happening through IOS platforms but also through android. This issue is not occuring in desktop.

Technical Impact

First direct have an issue in returing their app to app authetication URL. The URL is returing #? where as it should only be returning one or the other. This is mainly happening through IOS platforms but also through android. This issue is not occuring in desktop. Please contact me for an example.

Workaround

we have a workaround for HSBC and First Direct. Our major concern is that when the fix comes in place are workaround will become a problem. Can we please get a contact at first direct to keep us in the loop.

Resolution Notes

None

Impact Assessment

Customers trying to authenticate through IOS for First Direct are failing. This is having a direct effect on their retention.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12283

ASPSP

Query Type

None

Created (Original)

Nov 20, 2019, 8:20 AM

TPP Impact

None

Issue Summary

Incorrect URL being returned during App to App Authentication (First Direct)

OB Environment

None

Business Impact Severity

Level 2

Share

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