Barclaycard 100% error for last 9 hours and Ongoing

Description

Barclaycard (for the 4th day in a row) has a 100% error for the last 9 hours. This is still ongoing. Along with multiple other TPPs we are raising these issues. These occur every morning, I understand that Barclaycard have acknowledged the previous tickets we have raised but the API calls are simply failing.

Technical Impact

The APi is returning 500 errors all across the board. It looks like the major issue was between midnight and 1 am this morning.

Workaround

None

Resolution Notes

None

Impact Assessment

No API calls are successful. So that is a total failure of the BArclaycard API.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12285

ASPSP

Query Type

None

Created (Original)

Nov 20, 2019, 9:25 AM

TPP Impact

None

Issue Summary

None

OB Environment

None

Business Impact Severity

Level 3

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