Llyods bank payment submission error

Description

Hi Team,

Can you please let us know why below transactions failed. One of customer transactions failed for Llyods bank.

API URL - https://secure-api.lloydsbank.com:443/prod01/lbg/lyds/open-banking/v3.1/pisp/domestic-payments

domestic_payment_request_headers=Content-Type = application/json;Accept = application/json;x-idempotency-key = baa5019c-3c93-45fd-92d5-2429b4137a81;x-fapi-financial-id = 0015800000jf9GgAAI;x-fapi-interaction-id = baa5019c-3c93-45fd-92d5-2429b4137a81;x-fapi-customer-ip-address = 51.6.173.149;x-jws-signature = eyJiNjQiOmZhbHNlLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lhdCI6MTU3NDQyMjk0MiwiaHR0cDpcL1wvb3BlbmJhbmtpbmcub3JnLnVrXC90YW4iOiJvcGVuYmFua2luZy5vcmcudWsiLCJjcml0IjpbImI2NCIsImh0dHA6XC9cL29wZW5iYW5raW5nLm9yZy51a1wvaWF0IiwiaHR0cDpcL1wvb3BlbmJhbmtpbmcub3JnLnVrXC90YW4iLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lzcyJdLCJraWQiOiJrMjdTbk1JMFF0a2NHX1I0MVRUakJlQWRjdW8iLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lzcyI6IjAwMTU4MDAwMDFIUVFzaUFBSFwvRUpYWmpCT0JRc21yOFhHUXUzWEk3NCIsImFsZyI6IlBTMjU2In0..B8E6GEU8KMJgNlZUyv_vHyZpKnFp5HXE8UWmUg2q-4F4ZARG6FKjxV3MLL_yfFTTCnOtWXgMYLZ8FHW5VwEi7C7TsRrzC2PTj01TRi0DqiSAVo_eAq-vfC5GiNDV6iLLotuZAe9ZCAyJ36jL6RUNF6WBIxLm15EglLa_aR4VrW7FCi10tykp9ScggN3k1e_ZCd1EwrizD0ZmIGJ0iZgNzUtwurINB8OFNFl6LOCxLveKag74dKUcHJMxHjmGWS3y0fp8TU-mM-_Q3KYu_dB0UoTtV2SVOjwLHT7Ts99f81bDdsnMziOo9kSc1yLXMluIoAP3xCuPiB8VYnFXmIm6QQ;,

domestic_payment_response=500 { "Code":"500", "Message":"Unexpected error.", "Errors":[ { "ErrorCode":"UK.OBIE.UnexpectedError", "Message":"Due to a technical problem, the request cannot be completed at this moment." } ] },

domestic_payment_consent_response_headers=X-Backside-Transport = OK OK;Content-Type = application/json;X-Global-Transaction-ID = 9c584b875dd7c99e12dd5783;User-Agent = IBM-APIConnect/5.0;x-jws-signature = eyJiNjQiOmZhbHNlLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lhdCI6MTU3NDQyMjk0MiwiaHR0cDpcL1wvb3BlbmJhbmtpbmcub3JnLnVrXC90YW4iOiJvcGVuYmFua2luZy5vcmcudWsiLCJjcml0IjpbImI2NCIsImh0dHA6XC9cL29wZW5iYW5raW5nLm9yZy51a1wvaWF0IiwiaHR0cDpcL1wvb3BlbmJhbmtpbmcub3JnLnVrXC90YW4iLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lzcyJdLCJraWQiOiJrMjdTbk1JMFF0a2NHX1I0MVRUakJlQWRjdW8iLCJodHRwOlwvXC9vcGVuYmFua2luZy5vcmcudWtcL2lzcyI6IjAwMTU4MDAwMDFIUVFzaUFBSFwvRUpYWmpCT0JRc21yOFhHUXUzWEk3NCIsImFsZyI6IlBTMjU2In0..B8E6GEU8KMJgNlZUyv_vHyZpKnFp5HXE8UWmUg2q-4F4ZARG6FKjxV3MLL_yfFTTCnOtWXgMYLZ8FHW5VwEi7C7TsRrzC2PTj01TRi0DqiSAVo_eAq-vfC5GiNDV6iLLotuZAe9ZCAyJ36jL6RUNF6WBIxLm15EglLa_aR4VrW7FCi10tykp9ScggN3k1e_ZCd1EwrizD0ZmIGJ0iZgNzUtwurINB8OFNFl6LOCxLveKag74dKUcHJMxHjmGWS3y0fp8TU-mM-_Q3KYu_dB0UoTtV2SVOjwLHT7Ts99f81bDdsnMziOo9kSc1yLXMluIoAP3xCuPiB8VYnFXmIm6QQ;True-Client-IP = 148.173.97.161;x-lbg-tpp-dn = /C=GB/O=OpenBanking/OU=0015800001HQQsiAAH/CN=EJXZjBOBQsmr8XGQu3XI74;x-lbg-ma = ma_dn,ok,1574422942,148.173.97.161,2021/07/15 01:16:38 GMT,prod_1;x-lbg-ma-hmac = Q33WKaE/DsVFcFY2lzLrJMDrsfBJyNbO74LhISdV4cA=;X-Akamai-CONFIG-LOG-DETAIL = true;Akamai-Origin-Hop = 2;X-Forwarded-For = 148.173.97.161, 184.25.96.198,148.173.97.161;X-Client-IP = 10.79.220.252;IBM-App-User = n63ajVTFqkoYFFxW78qJaC84PyUbt1eUBzD20WXg6PQ;Accept = application/json;x-fapi-interaction-id = baa5019c-3c93-45fd-92d5-2429b4137a81;Access-Control-Allow-Origin = *;Access-Control-Allow-Methods = POST;X-RateLimit-Limit = name=rate-limit,200;;X-RateLimit-Remaining = name=rate-limit,199;;Access-Control-Allow-Headers = x-lbg-transaction-info;Access-Control-Expose-Headers = APIm-Debug-Trans-Id, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Global-Transaction-ID, x-lbg-transaction-info, WWW-Authenticate;Content-Length = 192;Date = Fri, 22 Nov 2019 11:42:23 GMT;Connection = close;,

Technical Impact

User payment submission request failed. We are using 3.1 version

Workaround

None

Resolution Notes

None

Impact Assessment

User journey did not complete since payment submission failed

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12349

ASPSP

Query Type

None

Created (Original)

Nov 22, 2019, 10:01 PM

TPP Impact

None

TPP

Issue Summary

Llyods bank payment submission error

OB Environment

None

Business Impact Severity

Level 1

Share

Yes
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