[HSBC Business] Unable to connect via app-to-app

Description

When trying to access an HSBC Business account via app-to-app, the response is "We are unable to access your account at this time. Please try again".
Device used: HSBC Business app version: 2.2.1, iPhone 8; iOS 13.1.3
Last known timestamp: 25th november 2019, 15:44

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12429

ASPSP

Query Type

None

Created (Original)

Nov 27, 2019, 4:59 PM

TPP Impact

None

TPP

Issue Summary

[HSBC Business] Unable to connect via app-to-app

OB Environment

Production

Business Impact Severity

None

Share

Yes
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