Danske - Get request on transactions endpoint, response forbidden, error 403

Description

Hi there,

We are currently experiencing an issue when attempting to retrieve the most up to date information from one of your customers accounts. When attempting the get request on the transactions endpoint we receive a response of forbidden with a 403 error. We were wondering if you could provide some assistance on this, I have attached below the get request and the response.

2019-11-28 06:06:59.132 +00:00
[GET] https://obp-api.danskebank.com/open-banking/v3.1/aisp/accounts/18349e6f-a077-4e5d-abc5-9c1f3534603d/transactions?fromBookingDateTime=2019-08-30T00:00:00&toBookingDateTime=2019-11-28T00:00:00&pg=af4e78fe-3750-48cd-841f-d3cc6236cf56&int=fc44ff21-b728-4a2b-b186-e5ca55cf4590
Message: Request Headers: "Authorization: Bearer xxxxNZeg
Accept: application/json
x-fapi-financial-id: 0015800000jf7AeAAI
Request Body: ""
Properties: {"ConsentId":"a463bbb8-dc33-4cbe-abe3-007403aec37d","Scope":["ConsentId: "29b8f5a8-b292-4b4a-94c8-3cb59785b699","GET:https://obp-api.danskebank.com/open-banking/v3.1/aisp/accounts/18349e6f-a077-4e5d-abc5-9c1f3534603d/transactions?fromBookingDateTime=2019-08-30T00:00:00&toBookingDateTime=2019-11-28T00:00:00&pg=af4e78fe-3750-48cd-841f-d3cc6236cf56&int=fc44ff21-b728-4a2b-b186-e5ca55cf4590"]}

2019-11-28 06:06:59.963 +00:00
HttpConnectRequest: [GET] https://obp-api.danskebank.com/open-banking/v3.1/aisp/accounts/18349e6f-a077-4e5d-abc5-9c1f3534603d/transactions?fromBookingDateTime=2019-08-30T00:00:00&toBookingDateTime=2019-11-28T00:00:00&pg=af4e78fe-3750-48cd-841f-d3cc6236cf56&int=fc44ff21-b728-4a2b-b186-e5ca55cf4590
Message: RESPONSE Forbidden
"Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: APIm-Debug-Trans-Id, X-RateLimit-Limit, X-RateLimit-Remaining, X-RateLimit-Reset, X-Global-Transaction-ID
X-Global-Transaction-ID: e3730ba25ddf6403211b5fc1
WWW-Authenticate: default
X-Backside-Transport: FAIL FAIL
Connection: close
Strict-Transport-Security: max-age=157680000
Content-Type: application/json
"
"{ \"httpCode\":\"403\", \"httpMessage\":\"Error attempting to read the urlopen response data\", \"moreInformation\":\"Error attempting to read the urlopen response data\" }"
Properties: {"ConsentId":"a463bbb8-dc33-4cbe-abe3-007403aec37d","Scope":["ConsentId: "29b8f5a8-b292-4b4a-94c8-3cb59785b699","GET:https://obp-api.danskebank.com/open-banking/v3.1/aisp/accounts/18349e6f-a077-4e5d-abc5-9c1f3534603d/transactions?fromBookingDateTime=2019-08-30T00:00:00&toBookingDateTime=2019-11-28T00:00:00&pg=af4e78fe-3750-48cd-841f-d3cc6236cf56&int=fc44ff21-b728-4a2b-b186-e5ca55cf4590"]}

Technical Impact

This stops us being able to receive the information we require to provide the service your customer is expecting.

Workaround

None.

Resolution Notes

None

Impact Assessment

This hasn't been observed on too many accounts however it stops us receiving the information we require so would like to stop this happening to any others.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12444

ASPSP

Query Type

None

Created (Original)

Nov 28, 2019, 2:31 PM

TPP Impact

None

Issue Summary

Danske - Get request on transactions endpoint, response forbidden, error 403

OB Environment

None

Business Impact Severity

Level 2

Share

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