HSBC - Invalid Grant on valid token

Description

Unable to retrieve data for the user because the client is unable to refresh the token.

The token is valid and should not expire until 2020-02-03T14:50:47.144Z

Technical Impact

fapiInteractionId: fe59a0ff-3e27-4cf0-89d7-1381bd7cc2f3, November 29th 2019, 15:43:02.553

"openbanking_intent_id": "d19fb13f-1e49-44f5-8504-02f8784fdd5c"

Workaround

None

Resolution Notes

None

Impact Assessment

Unable to retrieve any data because we cannot refresh.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12470

ASPSP

Query Type

None

Created (Original)

Nov 29, 2019, 3:58 PM

TPP Impact

None

TPP

Issue Summary

HSBC - Invalid Grant on valid token

OB Environment

None

Business Impact Severity

Level 2

Share

Yes
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