[REFERENCE: OBSD-10698] [HSBC] Wrong credentials when trying to re-authenticate

Description

Hello,

This is related to the ticket OBSD-10698. The user is trying to renew consent using the app-to-app flow via Open Banking and given the error "The details you are providing are incorrect".

As per the bank suggestion, the user reinstalled the application and set up a new DSK with new installation.

Please find attached a video with the authentication flow.

Kind regards,
Laura

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12496

ASPSP

Query Type

None

Created (Original)

Dec 02, 2019, 5:25 PM

TPP Impact

Medium

TPP

Issue Summary

[REFERENCE: OBSD-10698] [HSBC] Wrong credentials when trying to re-authenticate

OB Environment

Production

Business Impact Severity

None

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