TrueLayer not refreshing consents

Description

We have noticed a problem with TueLayer TPP. They went live around October 2019 and all of their active consents have expired (more than 90 days have passed), but they are not re-authorizing them. Currently they are receiving a 401 Unauthorized error for all their calls.

Could this be addressed by TrueLayer and inform them that they need to re-authorize their consents to continue using our APIs?

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-12993

ASPSP

None

Query Type

None

Created (Original)

Jan 13, 2020, 1:30 PM

TPP Impact

None

TPP

None

Issue Summary

TrueLayer not refreshing consents

OB Environment

Production

Business Impact Severity

None

Share

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