Planned maintance this weekend, impacting some of our Open Banking services.

Description

Hi, we're carrying out planned maintenance this weekend. Impact summary as below:

v1.1 & v2.0;
• Users will be unable to access their accounts and will be greeted with an error message
• Any new authorisation(s) will fail

v3.1
• Users will be unable to retrieve an up to date balance on their Current Account(s). The customer will receive a cached balance.
• Customers can view their Credit Card balance as normal
• Inbound payments will be held in a queue and processed once our work finishes
• Outbound payments can’t be initiated
• Direct debits will be unavailable (beneficiaries & standing orders will be available as normal)
• Any new authorisation(s) will fail

Sorry for any inconvenience this will cause.

Status

Assignee

Unassigned

Reporter

Service Desk

End Date and Time

Jan 19, 2020, 9:00 AM

Service Desk Reference

OBSD-13000

API

AIS/PIS

ASPSP

Start Date and Time

Jan 18, 2020, 11:30 PM

Theme & Categorisation

None
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