[TSB] "Choose certificate" warning on Android devices/Chrome browser

Description

Hi all,

We've got some reports (and we have been able to replicate) an issue where the user sees a warning asking to select a certificate when redirected to the TSB Open Banking login page.

From our tests, ignoring the warning and coming back to the login page works fine. However, the warning is quite scary from an end-user point of view (and is not as clear as to why and what has to be done). Please check the screenshots provided.

Best,
Joao S

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-13021

ASPSP

Query Type

None

Created (Original)

Jan 14, 2020, 10:32 AM

TPP Impact

None

TPP

Issue Summary

[TSB] "Choose certificate" warning on Android devices/Chrome browser

OB Environment

Production

Business Impact Severity

None

Share

Yes
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