Intermittent failures on RBS, NatWest & Ulster Bank calls - 19th Nov 2018

Description

A change to update security certificates on some core Infrastructure resulted in one server in a cluster becoming unstable. 9.7% of OB calls (669 of 6894) were rejected with an error 500 between 01:29 & 03:58.

Done

Assignee

Unassigned

Reporter

Beejal Nagar

End Date and Time

Nov 19, 2018, 3:58 AM

Service Desk Reference

None

API

AIS/PIS

Planned/Unplanned

None

Start Date and Time

Nov 19, 2018, 1:29 AM

Theme & Categorisation

None
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