Authentication issues for some customers

Description

This is an update to the notification sent on 25/11, regarding authentication problems for some customers using the iOS Bank of Ireland mobile banking app.

The new version of the Bank of Ireland iOS app (v.2.5.2) is now available to download from the App Store. Any customers on v.2.5.1 facing issues with authentication should download the new version. This will resolve any issues.

Done

Assignee

Unassigned

Reporter

Service Desk

End Date and Time

Nov 29, 2020, 5:00 PM

Service Desk Reference

OBSD-20236

API

AIS/PIS

ASPSP

Planned/Unplanned

None

Start Date and Time

Nov 25, 2020, 10:00 AM

Theme & Categorisation

None
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