UNPLANNED DOWNTIME 14/01/2021

Description

Clydesdale Bank PLC would like to notify the ecosystem that we are experiencing issues with our digital services and the APIs hosted on the following are also impacted:
https://b.api-nc.cybservices.co.uk/
https://cb.api-nc.cybservices.co.uk/
https://yb.api-nc.cybservices.co.uk/
https://api.openbanking.virginmoney.com/
Due to these issues TPPs may experience delayed response times or service degradation on our API services. Our direct customer channels are also impacted.

These issues are currently under priority investigation and we apologise for any inconvenience caused.

Done

Assignee

Unassigned

Reporter

Service Desk

End Date and Time

Jan 14, 2021, 2:00 PM

Service Desk Reference

OBSD-21072

API

AIS/PIS

ASPSP

Planned/Unplanned

Unplanned

Start Date and Time

Jan 13, 2021, 4:00 PM

Theme & Categorisation

None