HSBC Internal Server Errors

Description

Hi,

We're seeing a number of Internal Server errors returned from HSBC today:

Request Uri:
https://private.api.business.hsbc.com/open-banking/v2.0/accounts/7ca1a22f5b0aa919ad0bed633ea9d6ec941c7789/transactions?toBookingDateTime=2019-08-20T00%3A00%3A00&startRecord=NDAzNDEzNTE2NjA2NTkyMDE4LTA5LTI4MzIwMTgyNzEwNzMyMjUwMDk3NjAwMDAtMDExMlAxMDAwMDAwMDAwMTE2NDE3MDAwMDAwMDAwMTE2NDE3MDAwMDAwMDAwMEJQIEdCUCswMDAwMDAwMDA0OTg4NjM1MDAy&fromBookingDateTime=2018-08-06T00%3A00%3A00

Response Status:
InternalServerError

Response Headers:
Server: nginx
Date: Tue, 06 Aug 2019 11:19:04 GMT
Connection: keep-alive
x-amzn-RequestId: feb497ab-b83b-11e9-afbf-1f4b87aa2192
x-amz-apigw-id: d_xGDHdKjoEFeaA=
X-Amzn-Trace-Id: Root=1-5d496226-1251b0610f7441f6abccc8ad;Sampled=1
X-Cache: Error from cloudfront
Via: 1.1 17570bdaeda2a4497e4f831a500e55ff.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: MAN50-C1
X-Amz-Cf-Id: HTMFl_9fpGAiWDQiMCig9QpCs3mOy4GjO1ZP_lZJ_YzEPPeYXhG2xA==
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: application/json

Response Body:
{"description":"Internal Server Error"}

Request Uri:
https://private.api.business.hsbc.com/open-banking/v2.0/accounts/8ebb9f4c6b33c7e5f5d0a21c8a619d7a1cc05ac2/transactions?toBookingDateTime=2019-08-20T00%3A00%3A00&startRecord=NDAyNjEwMjE0OTkwMDkyMDE4LTA5LTExMjIwMTgyNTQwMTAxMDQyNzAwMjAwMDAtMDEyMUUgMDAwMDAwMDAwMDE3NTAwMDAwMDAwMDAwMDE3NTAwMDAwMDAwMDAwMFNPIEdCUC0wMDAwMDAwMDAwMDUzNzM1ODAy&fromBookingDateTime=2018-08-06T00%3A00%3A00

Response Status:
InternalServerError

Response Headers:
Server: nginx
Date: Tue, 06 Aug 2019 10:24:57 GMT
Connection: keep-alive
x-amzn-RequestId: 6f43918a-b834-11e9-a04a-d372ad4c9434
x-amz-apigw-id: d_pKsHERDoEFmfQ=
X-Amzn-Trace-Id: Root=1-5d495577-33209a8cbb2017455e4f9fb9;Sampled=1
X-Cache: Error from cloudfront
Via: 1.1 17570bdaeda2a4497e4f831a500e55ff.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: MAN50-C1
X-Amz-Cf-Id: GbJ-CqtuNz7M0EqMilns7Q67C_-3J7SQtQ-b-gETMQSql3929KCI_w==
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: application/json

Response Body:
{"description":"Internal Server Error"}

Request Uri:
https://private.api.business.hsbc.com/open-banking/v2.0/accounts/7ca1a22f5b0aa919ad0bed633ea9d6ec941c7789/transactions?toBookingDateTime=2019-08-20T00%3A00%3A00&startRecord=NDAzNDEzNTE2NjA2NTkyMDE4LTA5LTI4MzIwMTgyNzEwNzMyMjUwMDk3NjAwMDAtMDExMlAxMDAwMDAwMDAwMTE2NDE3MDAwMDAwMDAwMTE2NDE3MDAwMDAwMDAwMEJQIEdCUCswMDAwMDAwMDA0OTg4NjM1MDAy&fromBookingDateTime=2018-08-06T00%3A00%3A00

Response Status:
InternalServerError

Response Headers:
Server: nginx
Date: Tue, 06 Aug 2019 09:47:43 GMT
Connection: keep-alive
x-amzn-RequestId: 3c1392f9-b82f-11e9-8ae1-d5f5445933c2
x-amz-apigw-id: d_jtuGcSjoEFiKQ=
X-Amzn-Trace-Id: Root=1-5d494cbe-97fb5700f90b07104490a1c0;Sampled=1
X-Cache: Error from cloudfront
Via: 1.1 0d0aef6413b116f373b870ff11669b76.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: MAN50-C1
X-Amz-Cf-Id: kVPTppyjuVWsdkJ3-nGTlNEm2R2O3bUKRwXPLsHgQVZPQUvr5gdnEA==
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: application/json

Response Body:
{"description":"Internal Server Error"}

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Beejal Nagar

Reference

None

Service Desk Reference

OBSD-10123

ASPSP

Query Type

None

Created (Original)

None

TPP Impact

Highest

TPP

OB Environment

None

Business Impact Severity

None

Share

Yes
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