[Natwest] What are the types of account supported by OB?

Description

Hi, all.

Could you inform the types of accounts supported by Natwest?
I'm asking this because we're having clients that can't see some of their accounts. Examples below:

  • Joint current accounts seem to be working (it says they should not?)

  • Joint savings accounts don't show apparently

  • ISA accounts not showing

We've also got reports of clients with standard Savings accounts and standard Current Accounts that do not show for selection when connecting to OB.

I'm getting screenshots from the clients and will send them to you as well.

Best regards,
Joao Souza

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Beejal Nagar

Reference

None

Service Desk Reference

OBSD-10173

ASPSP

Query Type

Customer Experience

Created (Original)

None

TPP Impact

Medium

TPP

OB Environment

None

Business Impact Severity

None

Share

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