LBG (Lloyds/Halixfax) - Customer Authentication Redirect Returned 400

Description

Hi LBG and OB,

Yesterday and this morning, we had two customers redirect to us with an error code of '400'. One came from Lloyds and the other from Halifax.

Incident 1:
Request DateTime:
2019-06-27 00:57:56.066 +01:00

Request Received from Halifax:
http://redirector.openwrks.com/open-banking/callback?state=WQXOlnnwS0GmcAeMoTNZxRVV2J5RAGh0dHA6Ly9mbG93LWxhYi1hei5vcGVud3Jrcy5jb20vZjQzOGZhNzItZmRkMS00NWI1LTlkODYtYzlkNmQ5NWQxOGNlL3RzcC9jYWxsYmFjaww&error=400

Incident 2:
Request DateTime:
2019-06-26 14:38:49.676 +01:00

Request Received from Lloyds:
http://redirector.openwrks.com/open-banking/callback?state=mTkc1N03cEOxAXeRP-zX4h-OOv9HAGh0dHBzOi8vZmxvdy5vcGVud3Jrcy5jb20vNTllZWQ1NzUtMTA3MS00YzM1LWI4NGEtZGJhODk0ZDNkZGE1L2NhbGxiYWNrHw&error=400

Looking back at our telemetry for the past few weeks, the two requests above appear to be the first instances we've seen of this error.

With a 400 error code usually signalling that the incoming request is incorrect - is this an issue with the request we are sending? Or is this a genuine error on LBGs side?

Regards,

Carl

Technical Impact

None

Workaround

None

Resolution Notes

None

Impact Assessment

None

Status

Assignee

Unassigned

Reporter

Beejal Nagar

Reference

None

Service Desk Reference

OBSD-9465

ASPSP

Query Type

None

Created (Original)

None

TPP Impact

Medium

OB Environment

None

Business Impact Severity

None

Share

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