Hi HSBC and Ob,
Our monitoring is showing several requests to the account-requests endpoint taking over 60s to return.
As an example today at 06:31:47 AM GMT, a call to the balances endpoint took over 60s to return.
Here are another couple of examples where it took over 60s:
23/08/2019, 07:32:46 AM GMT
23/08/2019, 07:13:35 AM GMT
Performance wise we usually see on average ~1 second from HSBC
Is it possible to investigate these examples please? They seem incredibly high from the average.