[OBIE-796] NATWEST - providerId on transactions changes on every request. - JIRA

NATWEST - providerId on transactions changes on every request.

Description

We are using providerId as the transactionId on transactions returned by your API.

This value seems to change on every request.

In the text file attached you can see 3 separate requests that return the same transaction but the providerId returned is different in each case.

The fapiInteractionId's are as follows:

087789bf-790f-4463-9b47-02154f336c5e
dbbe6bfd-6d0d-4cf0-9ebb-f83a799590e3
6f038d4c-02ec-4ad3-a5c6-091850b925fa

Could you please shed some light on why the id is changing and recommend what we should be using as a transactionId

Thank you.

Technical Impact

Our clients are unable to use the API for verification of transactions because the providerId that is returned by the RBS Group changes on each request. We are therefore unable to determine on subsequent requests if the transactions are the same.

Workaround

None

Resolution Notes

None

Impact Assessment

This is impacting all of our clients using RBS Group connections.

Status

Assignee

Unassigned

Reporter

Beejal Nagar

Reference

None

Service Desk Reference

OBSD-10626

Query Type

None

TPP Impact

Medium

TPP

OB Environment

None

Business Impact Severity

Level 2

Share

Yes