unable to dynamically register with Nationwide (Production)

Description

When attempting to register in production the registration endpoint returns

{
"error": "invalid_client_metadata",
"error_description": "iss value is not in valid format"
}

The Nationwide documentation states:

iss value

> If you are onboarding with our live service, the value in the outer jwt should match software_id from your SSA. If you are registering your app in the Sandbox, the value in the outer jwt should match TPP_orgid from your SSA

I am using the software_id from the SSA used to attempt registration.

Technical Impact

Unable to register in production

Workaround

None

Resolution Notes

None

Impact Assessment

Cleo is unable to onboard any customers to Nationwide via Open Banking

Status

Assignee

Unassigned

Reporter

Beejal Nagar

Reference

None

Service Desk Reference

OBSD-10630

ASPSP

Query Type

None

Created (Original)

None

TPP Impact

Medium

TPP

Issue Summary

None

OB Environment

None

Business Impact Severity

Level 1

Share

Yes
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