Created recently

Intermittent HTTP 500 responses from Lloyds
OBIE-1574
HSBC AISP 3.1.1 eIDAS account consent issue
OBIE-1573
Barclays Business intermittently returning 403 Unexpected Error with valid token
OBIE-1572
HSBC
OBIE-1571
Barclays: Error OBZ08
OBIE-1570
400 errors being thrown by HSBC endpoints
OBIE-1569
Widespread HTTP 4xx errors from HSBC
OBIE-1568
HSBC AIS 400
OBIE-1567
Tesco Bank Downtime
OBIE-1566
Santander Downtime
OBIE-1565
Halifax - why does the providerId change on transactions after the transaction has been booked
OBIE-1564
YBS Group. I get 403 forbidden when trying to create a payment request
OBIE-1563
Confirmation of Nationwide Payment Limits
OBIE-1562
Confirmation of HSBC Payment Limits
OBIE-1561
Our APIs will be unavailable during the specified window to carry out a Disaster Recovery test
OBIE-1560
Valid consents returning as 400 access denied
OBIE-1559
HSBC - 400 error code on refresh_token endpoint
OBIE-1558
Barclays endpoints throwing SSL error
OBIE-1557
Issue with Sainsbury's registration
OBIE-1556
Barclays not providing unique transaction reference (eta request for when this will be addressed)
OBIE-1555
Barclays unplanned downtime 19 Jan 09.00hrs
OBIE-1554
HSBC API Outage notification
OBIE-1553
Planned maintance this weekend impacting Nationwide Open Banking services
OBIE-1552
[ob-barclays-business] Barclays client with 6004 Error
OBIE-1551
Jordan International Bank API unavailable
OBIE-1550
Invalid OBExternalFinancialInstitutionIdentification4Code from accounts
OBIE-1549
Bank is returning an invalid OBExternalFinancialInstitutionIdentification4Code
OBIE-1548
TSB AIS APIs erroring
OBIE-1547
00008897 - The SSL certificate error with Modelo Bank
OBIE-1546
TPP sandbox dynamic registration url is down
OBIE-1545
BarclayCard Statement information not available
OBIE-1544
TPP getting incorrect data in account type field from Santander
OBIE-1543
Cater Allen Open Banking: Downtime Notification
OBIE-1542
Cater Allen: "Your details have been blocked" error during user authentication
OBIE-1541
OBA95 error when trying to consent to a payment
OBIE-1540
Lloyds - 403 error on accounts endpoint
OBIE-1539
Starling - HTTP status 400 on /api/v2/feed/account/*/category/*
OBIE-1538
LBG Confirmation of Funds tokens expiring after 90 days
OBIE-1537
BOI are carrying out essential maintenance.
OBIE-1536
Error on registration app page
OBIE-1535
Creation Financial Services - Outage 17/01/2020
OBIE-1534
Creation Financial Services - Outage 16/01/2020
OBIE-1533
Account Access Endpoint returning 502 Response.
OBIE-1532
Organisation Ids for Banking Group subsidiaries
OBIE-1531
Validation Error with Danske Bank Endpoint
OBIE-1530
Barclays - barclaycard internal server errors
OBIE-1529
HSBC Consents expiring sooner than 90 days
OBIE-1528
500 code errors on PRD Registration
OBIE-1527
Open Banking downtime for RBSG corporate customers accessing New Bankline
OBIE-1526
Planned Registration Downtime
OBIE-1525
issue 1 of 51

Intermittent HTTP 500 responses from Lloyds

Description

Hi

We are seeing intermittent HTTP 500 responses from Lloyds when calling the (v3) domestic payment endpoint (https://secure-api.lloydsbank.com/prod01/lbg/lyds/open-banking/v3.1/pisp/domestic-payments)

Some examples of failed calls:

Date (UTC)

Interaction ID

22-01-2020 06:51

e4c1d75d-0452-479c-b56a-bda009bfef11

22-01-2020 04:27

c06bcc65-3959-459b-9233-b6baa9c134d8

22-01-2020 04:23

7bd0a5b7-18bb-4cbe-b3b5-c362da56dbaf

22-01-2020 04:10

11227837-7dcc-4ac3-bc1b-b0bf417e3a6a

21-01-2020 22:56

c2303aa3-bc04-4eee-858e-ea9da4c1d5d2

Could you please shed some light on what is the cause of these HTTP 500 responses and when the issue will be fixed.

Thanks,
Michael

Technical Impact

Some calls to the v3 domestic payment endpoint are failing, with a HTTP 500 response.

Workaround

None

Resolution Notes

None

Impact Assessment

Some customers are unable to complete Open Banking payments with Lloyds.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-13242

ASPSP

Query Type

None

Created (Original)

Jan 22, 2020, 7:11 AM

TPP Impact

None

Issue Summary

Intermittent HTTP 500 responses from Lloyds

OB Environment

None

Business Impact Severity

Level 2

Share

Yes
Configure