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issue 1 of 235

Intermittent HTTP 500 responses from Lloyds

Description

Hi

We are seeing intermittent HTTP 500 responses from Lloyds when calling the (v3) domestic payment endpoint (https://secure-api.lloydsbank.com/prod01/lbg/lyds/open-banking/v3.1/pisp/domestic-payments)

Some examples of failed calls:

Date (UTC)

Interaction ID

22-01-2020 06:51

e4c1d75d-0452-479c-b56a-bda009bfef11

22-01-2020 04:27

c06bcc65-3959-459b-9233-b6baa9c134d8

22-01-2020 04:23

7bd0a5b7-18bb-4cbe-b3b5-c362da56dbaf

22-01-2020 04:10

11227837-7dcc-4ac3-bc1b-b0bf417e3a6a

21-01-2020 22:56

c2303aa3-bc04-4eee-858e-ea9da4c1d5d2

Could you please shed some light on what is the cause of these HTTP 500 responses and when the issue will be fixed.

Thanks,
Michael

Technical Impact

Some calls to the v3 domestic payment endpoint are failing, with a HTTP 500 response.

Workaround

None

Resolution Notes

None

Impact Assessment

Some customers are unable to complete Open Banking payments with Lloyds.

Status

Assignee

Unassigned

Reporter

Service Desk

Reference

None

Service Desk Reference

OBSD-13242

ASPSP

Query Type

None

Created (Original)

Jan 22, 2020, 7:11 AM

TPP Impact

None

Issue Summary

Intermittent HTTP 500 responses from Lloyds

OB Environment

None

Business Impact Severity

Level 2

Share

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