Deliveries of these SCA solutions will continue across the rest of 2019 will some delivered in Q1 2020 |
Customer Journey stage | Mobile (Direct Channel) | E-banking (Direct Channel) | Bankline (Direct Channel & Open Banking) | eQ (Direct Channel & Open Banking) | Open Banking Browser | Open Banking App to App |
---|
Logging in to identify themselves as a customer and gain access to in scope accounts | SCA @ Login
Steps:
Customers can use biometrics (as per the setup
of their device/customer preference) or passcode
Device binding will run in the background during
authentication
SCA @ Login Steps: Customer ID Plus Partial PIN Password Plus Device Profiling | SCA @ Login
Steps: Customer and User IDs Plus Partial Password And using Card And PIN for Challenge and Response | Customer & User IDs Plus Password in full AND two memorable random characters | SCA @ Login Steps: Customer IDs Plus Partial PIN Password AND Device Profiling | SCA @ Login Steps: Customers can use biometrics (as per the setup of their device/customer preference) or passcode
Device binding will run in the background during authentication | Making a payment from in scope accounts | No further SCA required for payments to trusted beneficiaries.
SCA via card and reader required for payments above low value payment limit to non trusted beneficiaries. | SCA for payments to non-trusted beneficiaries | Further SCA required for Payments using Card and PIN for Challenge and Response | Payments using Card and PIN for Challenge and Response | Step up to One Time Passcode or Card & Reader for payments | No further SCA required for payment |
LIVE | LIVE | Q1 2020 | LIVE | November 2020 | LIVE |