API Downtime

API Downtime

Current month downtime period

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We apologise for any inconvenience caused.

OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-14055PlannedHSBC_UK_Bank_Plc27th Dec, 2025, 22:0028th Dec, 2025, 08:0030th Dec, 2024, 13:52Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14054PlannedHSBC_UK_Bank_Plc20th Dec, 2025, 22:0021st Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14053PlannedHSBC_UK_Bank_Plc13th Dec, 2025, 22:0014th Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14942PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0017th Jun, 2025, 11:19AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 7 December 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13841PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0018th Nov, 2024, 13:31AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14052PlannedHSBC_UK_Bank_Plc6th Dec, 2025, 22:007th Dec, 2025, 08:0030th Dec, 2024, 13:50Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13906PlannedMBNA_LIMITED5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:29AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13905PlannedLloyds_Bank_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13904PlannedBank_of_Scotland_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:26AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-14051PlannedHSBC_UK_Bank_Plc29th Nov, 2025, 22:0030th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14050PlannedHSBC_UK_Bank_Plc22nd Nov, 2025, 22:0023rd Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14241PlannedInvestec_Bank_PLC22nd Nov, 2025, 02:0022nd Nov, 2025, 09:006th Feb, 2025, 15:00AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-14049PlannedHSBC_UK_Bank_Plc15th Nov, 2025, 22:0016th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14845PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0029th May, 2025, 16:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 November 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13840PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0018th Nov, 2024, 13:30AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14048PlannedHSBC_UK_Bank_Plc8th Nov, 2025, 22:009th Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14047PlannedHSBC_UK_Bank_Plc1st Nov, 2025, 22:002nd Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14704PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 03:002nd May, 2025, 11:39AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 3am GMT on 26 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13839PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 02:0518th Nov, 2024, 13:29AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

OBIE-14046PlannedHSBC_UK_Bank_Plc25th Oct, 2025, 22:0026th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14240PlannedInvestec_Bank_PLC25th Oct, 2025, 02:0025th Oct, 2025, 09:006th Feb, 2025, 14:59AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-14677PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0025th Apr, 2025, 14:12AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 19 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13838PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0018th Nov, 2024, 13:28AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14045PlannedHSBC_UK_Bank_Plc18th Oct, 2025, 22:0019th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13903PlannedMBNA_LIMITED17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:24AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13902PlannedLloyds_Bank_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13901PlannedBank_of_Scotland_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:22AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-14044PlannedHSBC_UK_Bank_Plc11th Oct, 2025, 22:0012th Oct, 2025, 08:0030th Dec, 2024, 13:46Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14642PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0015th Apr, 2025, 17:05AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 5 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13837PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0018th Nov, 2024, 13:27AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14043PlannedHSBC_UK_Bank_Plc4th Oct, 2025, 22:005th Oct, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14042PlannedHSBC_UK_Bank_Plc27th Sep, 2025, 22:0028th Sep, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14041PlannedHSBC_UK_Bank_Plc20th Sep, 2025, 22:0021st Sep, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14239PlannedInvestec_Bank_PLC20th Sep, 2025, 02:0020th Sep, 2025, 09:006th Feb, 2025, 14:58AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-14551PlannedBarclays_Bank_UK_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0031st Mar, 2025, 10:08AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 13 September and 8am BST on 14 September 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14040PlannedHSBC_UK_Bank_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0030th Dec, 2024, 13:44Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13836PlannedBarclays_Bank_UK_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0018th Nov, 2024, 13:26AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause

OBIE-14039PlannedHSBC_UK_Bank_Plc6th Sep, 2025, 22:007th Sep, 2025, 08:0030th Dec, 2024, 13:44Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13900PlannedMBNA_LIMITED5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:19AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13899PlannedLloyds_Bank_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:18AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13898PlannedBank_of_Scotland_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:17AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-14038PlannedHSBC_UK_Bank_Plc30th Aug, 2025, 22:0031st Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14037PlannedHSBC_UK_Bank_Plc23rd Aug, 2025, 22:0024th Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14238PlannedInvestec_Bank_PLC23rd Aug, 2025, 02:0023rd Aug, 2025, 09:006th Feb, 2025, 14:57AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-14036PlannedHSBC_UK_Bank_Plc16th Aug, 2025, 22:0017th Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14306PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 02:0010th Aug, 2025, 07:0018th Feb, 2025, 15:32AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 10 August 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13835PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 02:0010th Aug, 2025, 07:0018th Nov, 2024, 13:24AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-15047PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 00:0010th Aug, 2025, 07:0015th Jul, 2025, 10:07PIS

Planned outage on 10th August 00:00-07:00 impacting PIS

OBIE-14035PlannedHSBC_UK_Bank_Plc9th Aug, 2025, 22:0010th Aug, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15046PlannedBarclays_Bank_UK_Plc9th Aug, 2025, 00:509th Aug, 2025, 06:0015th Jul, 2025, 10:03AIS/PIS

Planned outage on 9th August from 00:50-06:00 - impacting AIS, PIS and COF

OBIE-15054PlannedCater_Allen_Limited8th Aug, 2025, 02:308th Aug, 2025, 08:0016th Jul, 2025, 12:48AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-14034PlannedHSBC_UK_Bank_Plc2nd Aug, 2025, 22:003rd Aug, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15025PlannedCater_Allen_Limited30th Jul, 2025, 02:3030th Jul, 2025, 08:0010th Jul, 2025, 11:02AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-15052PlannedLloyds_Bank_PLC27th Jul, 2025, 02:0027th Jul, 2025, 04:0016th Jul, 2025, 10:55AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 27th July 2025 between 02:00 and 03:00. This may extend until 04:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-14033PlannedHSBC_UK_Bank_Plc26th Jul, 2025, 22:0027th Jul, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15051PlannedLloyds_Bank_PLC22nd Jul, 2025, 19:0023rd Jul, 2025, 05:0016th Jul, 2025, 10:36AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd July 2025 between 19:00 - 05:00 (23rd July). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-15050PlannedBank_of_Scotland_PLC22nd Jul, 2025, 19:0023rd Jul, 2025, 05:0016th Jul, 2025, 10:35AIS/PIS

LBG (Bank of Scotland) would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd July 2025 between 19:00 - 05:00 (23rd July). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-14981PlannedLloyds_Bank_PLC22nd Jul, 2025, 09:0022nd Jul, 2025, 11:0026th Jun, 2025, 08:49AIS/PIS

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 22nd July 2025 between 09:00 and 11:00, during which any online documentation will not be present.

OBIE-15057PlannedCumberland_Building_Society22nd Jul, 2025, 00:3022nd Jul, 2025, 03:3016th Jul, 2025, 17:22AIS/PIS

Please be advised, The Cumberland's Open Banking service will be offline while we conduct routine maintenance on the 22nd of July 2025 between 00:30 and 03:30

OBIE-15039PlannedCumberland_Building_Society20th Jul, 2025, 08:0020th Jul, 2025, 12:0014th Jul, 2025, 14:06AIS/PIS

Please be advised, The Cumberland's Open Banking service will be offline while we conduct routine maintenance on the 20th July 2025 between 08:00 and 12:00.

OBIE-15045PlannedBarclays_Bank_UK_Plc20th Jul, 2025, 04:0020th Jul, 2025, 08:0015th Jul, 2025, 09:53Other

Planned outage on 20th July from 04:00-08:00

OBIE-15026PlannedSantander_UK_PLC20th Jul, 2025, 02:0020th Jul, 2025, 03:0010th Jul, 2025, 11:57AIS/PIS

Due to an internal change , Santander anticipates outage in our API services.

Apologies for any inconveniences caused.

OBIE-15041PlannedNationwide_Building_Society20th Jul, 2025, 01:3020th Jul, 2025, 05:3014th Jul, 2025, 16:35AIS/PIS

On Sunday 20th August we will be undertaking scheduled maintenance between approximately 01:30 and 05:30.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-14032PlannedHSBC_UK_Bank_Plc19th Jul, 2025, 22:0020th Jul, 2025, 08:0030th Dec, 2024, 13:41Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15043PlannedNorthern_Bank_Limited_t/a_Danske_Bank19th Jul, 2025, 21:0020th Jul, 2025, 07:0015th Jul, 2025, 08:03AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-15048PlannedThe_Co-operative_Bank_P.L.C19th Jul, 2025, 20:0020th Jul, 2025, 08:3015th Jul, 2025, 12:12AIS/PIS

In order to complete required maintenance our Retail and SME Open Banking services will be unavailable from 22:00 Saturday 19 July 2025 to 08:30 Sunday 20 July 2025.

OBIE-15013PlannedCoutts_&_Company19th Jul, 2025, 18:3020th Jul, 2025, 12:307th Jul, 2025, 11:44AIS/PIS

Due to essential system release, there will be an outage on Coutts Open Banking system/ digital platform from 19th July 6:30 PM to 20th July 12:30 PM. During this outage Coutts Open Banking AISP & PISP APIs will be unavailable.
Please accept our apologies for any inconvenience this may cause.

OBIE-15005PlannedHSBC_UK_Bank_Plc19th Jul, 2025, 18:0019th Jul, 2025, 23:003rd Jul, 2025, 09:26AIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Within this window, up to 25 minutes of full outage is expected.

This release will apply to HSBC MiVision only.

OBIE-14979PlannedBarclays_Bank_UK_Plc19th Jul, 2025, 06:3019th Jul, 2025, 18:3025th Jun, 2025, 13:45AIS/PIS

Planned outage on 19th July from 06:30-18:30 - affecting AIS, PIS and COF

OBIE-15024PlannedBarclays_Bank_UK_Plc19th Jul, 2025, 03:0020th Jul, 2025, 04:0010th Jul, 2025, 10:07Other

Planned outage on 19th July from 03:00 to 20th July 04:00 - iPortal impact only - replacing ticket 00060535 

OBIE-14237PlannedInvestec_Bank_PLC19th Jul, 2025, 02:0019th Jul, 2025, 09:006th Feb, 2025, 14:51AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-15021PlannedLloyds_Bank_PLC19th Jul, 2025, 00:3019th Jul, 2025, 04:009th Jul, 2025, 08:33PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 19th July 2025. This may extended until 04:00 if a backout is required.

OBIE-15020PlannedBank_of_Scotland_PLC19th Jul, 2025, 00:3019th Jul, 2025, 04:009th Jul, 2025, 08:32PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 19th July 2025. This may extended until 04:00 if a backout is required.

OBIE-15034PlannedBank_of_Ireland_(UK)_Plc18th Jul, 2025, 22:0019th Jul, 2025, 08:0011th Jul, 2025, 12:39AIS/PIS

The Open Banking service will be unavailable during planned maintenance.

OBIE-15032PlannedLloyds_Bank_PLC18th Jul, 2025, 19:0019th Jul, 2025, 06:0011th Jul, 2025, 11:45AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 18th July 2025 between 19:00 - 06:00 (19th July). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-15031PlannedBank_of_Scotland_PLC18th Jul, 2025, 19:0019th Jul, 2025, 06:0011th Jul, 2025, 11:44AIS/PIS

LBG (Bank of Scotland) would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 18th July 2025 between 19:00 - 06:00 (19th July). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-15053PlannedJORDAN_INTERNATIONAL_BANK_PLC17th Jul, 2025, 17:0017th Jul, 2025, 22:0016th Jul, 2025, 11:57AIS

Due to planned maintenance, there will be disruption/downtime to our API service between the maintenance window. Inconvenience regretted.

OBIE-15056PlannedCAPITAL_ONE_(EUROPE)_PLC17th Jul, 2025, 00:0017th Jul, 2025, 05:0016th Jul, 2025, 17:18AIS

Hi All

Please be advised of the following maintenance.

Date/Time of Planned Work
17th July 00:00 - 05:00  UK Time

Description of the work
Certificate Update

Services Affected and Actions required:
During this window, the Capital One Mobile Application will be unavailable due to essential maintenance. The Capital One Open Banking API endpoints and Online Banking Platform will remain available.

OBIE-15017PlannedTSB_BANK_PLC17th Jul, 2025, 00:0017th Jul, 2025, 05:008th Jul, 2025, 11:58AIS/PIS

TSB will be performing essential maintenance activities on Thursday, July 17th, 2025, from 12:00 am until 5:00 a.m.

We apologize for any inconvenience caused.

OBIE-15049ActiveArbuthnot_Latham_&_Co.,_Limited16th Jul, 2025, 17:0016th Jul, 2025, 19:0015th Jul, 2025, 16:42AIS/PIS

Due to essential maintenance, our API's will be unavailable from 5pm 16th July until 7pm 16th July. Normal operations will resume once completed.

We apologise for any inconvenience this may cause.

OBIE-15033ActiveCAPITAL_ONE_(EUROPE)_PLC16th Jul, 2025, 01:0016th Jul, 2025, 05:0011th Jul, 2025, 11:52AIS

During this window, the Capital One Mobile Application will be unavailable due to essential maintenance. The Capital One Open Banking API endpoints and Online Banking Platform will remain available.

OBIE-15055CompletedAIB_Group_(UK)_plc15th Jul, 2025, 22:3016th Jul, 2025, 11:3016th Jul, 2025, 14:18AIS/PIS

Due to an issue with our SMS service a small number of personal online banking users were unable to authorise new consents between 10.30pm on 15th July 2025 and 11.30am on 16th July 2025.
Corporate and Mobile App users were not impacted, nor were existing consents.

We apologise for any inconvenience caused.

Please reach out to us with any queries- api@aib.ie

OBIE-15022ActiveNationwide_Building_Society15th Jul, 2025, 17:3016th Jul, 2025, 04:209th Jul, 2025, 15:09AIS/PIS

On Tuesday 15th and Wednesday 16th July we will be undertaking scheduled maintenance between approximately 17:30 and 04:20

There will be two periods of c.5mins between approximately 02:00 and 03:30 where our VRP service will be unavailable. For the remainder of the the period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-15035ActiveJORDAN_INTERNATIONAL_BANK_PLC15th Jul, 2025, 17:0015th Jul, 2025, 22:0011th Jul, 2025, 14:35AIS

Due to planned maintenance, there will be disruption/downtime to our API service between the maintenance window. Inconvenience regretted.

OBIE-15001CompletedSantander_UK_PLC15th Jul, 2025, 03:0015th Jul, 2025, 04:302nd Jul, 2025, 12:17AIS/PIS

Santander is anticipating disruption not a full outage in our open banking services due to planned maintenance work on the 15th July 2025.

OBIE-15044CompletedBarclays_Bank_UK_Plc15th Jul, 2025, 02:5015th Jul, 2025, 11:2515th Jul, 2025, 09:23Other

We are currently experiencing intermittent issues with Open Banking. Issue is currently under investigation.

OBIE-14982CompletedBarclays_Bank_UK_Plc13th Jul, 2025, 03:3013th Jul, 2025, 12:4526th Jun, 2025, 10:06AIS/PIS

Planned outage on 13th July from 03:30-12:45

OBIE-15030CompletedCAPITAL_ONE_(EUROPE)_PLC13th Jul, 2025, 02:0013th Jul, 2025, 07:0011th Jul, 2025, 08:56AIS

During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available.

OBIE-15007CompletedClydesdale_Bank_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:004th Jul, 2025, 14:00AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 02:00 and 07:00 BST on 13th July 2025.  TPPs will be unable to grant new consents for credit card accounts hosted on the stand alone APIs during this period. Existing consents will continue to work as expected.

Personal and SME current and savings accounts will not be impacted.

We apologise for any inconvenience caused

OBIE-14135CompletedBarclays_Bank_UK_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:0017th Jan, 2025, 14:05AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 13 July 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13834CompletedBarclays_Bank_UK_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:0018th Nov, 2024, 13:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-15015CompletedNationwide_Building_Society13th Jul, 2025, 01:3013th Jul, 2025, 07:307th Jul, 2025, 15:27AIS/PIS

We’ll be undertaking scheduled maintenance on Sunday 13 July, between 1.30am and 7:30am

During this time some of our Open Banking services will be impacted as below:

Up to date Credit Card Balances will unavailable, cached balance(s) will be provided Credit Card Transactions will be unavailable Payments to Nationwide credit cards will be queued
The remainder of our Open Banking service will be available as normal, although some requests may fail.

OBIE-15019CompletedCynergy_Bank_plc12th Jul, 2025, 23:3013th Jul, 2025, 07:009th Jul, 2025, 08:17AIS/PIS

Due to scheduled downtime for maintenance Open Banking API's will not be available between 12 July 23:30 - 13 July 07:00 GMT.

Sorry for the inconvenience caused.

Cynergy Bank

OBIE-14031CompletedHSBC_UK_Bank_Plc12th Jul, 2025, 22:0013th Jul, 2025, 08:0030th Dec, 2024, 13:41Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15010CompletedNorthern_Bank_Limited_t/a_Danske_Bank12th Jul, 2025, 21:0013th Jul, 2025, 07:007th Jul, 2025, 08:12AIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-15040CompletedNational_Westminster_Bank_Plc12th Jul, 2025, 13:5612th Jul, 2025, 16:3014th Jul, 2025, 16:00PIS

NatWest Group experienced an issue on Sat 12th July between 13:56 and 16:20 that impacted a small number of payment consent calls on both our RBS and Ulster Bank NI brands.

The issue was resolved for RBS at 15:51 and for UBN at 16:20.

Please accept our apologies for any inconvenience caused.

OBIE-15008CompletedClydesdale_Bank_Plc12th Jul, 2025, 04:0012th Jul, 2025, 06:004th Jul, 2025, 14:04AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 04:00 and 06:00 BST on 12th July 2025. Personal and SME savings and current accounts hosted on the stand alone API services will be unavailable during this period. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused.

OBIE-15038CompletedMBNA_LIMITED12th Jul, 2025, 02:2313th Jul, 2025, 06:2014th Jul, 2025, 08:56AIS

LBG would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 02:23 - 02:37 on 12th July and 02:09 - 06:20 on 13th July 2025. Issues were experienced during a scheduled maintenance change.

OBIE-15037CompletedLloyds_Bank_PLC12th Jul, 2025, 02:2313th Jul, 2025, 06:2014th Jul, 2025, 08:55AIS

LBG would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 02:23 - 02:37 on 12th July and 02:09 - 06:20 on 13th July 2025. Issues were experienced during a scheduled maintenance change.

OBIE-15036CompletedBank_of_Scotland_PLC12th Jul, 2025, 02:2313th Jul, 2025, 06:2014th Jul, 2025, 08:54AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 02:23 - 02:37 on 12th July and 02:09 - 06:20 on 13th July 2025. Issues were experienced during a scheduled maintenance change.

OBIE-14885CompletedNational_Westminster_Bank_Plc11th Jul, 2025, 22:0012th Jul, 2025, 22:005th Jun, 2025, 12:06AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline (our online banking service for commercial and corporate customers) from 20:00 BST on Friday 11th until 22:00 BST on Saturday 12th July 2025

During this outage, customers will be unable to use Account Information Services or Payment Initiation Services

OBIE-15029CompletedMBNA_LIMITED11th Jul, 2025, 00:5011th Jul, 2025, 02:2411th Jul, 2025, 08:12AIS

LBG would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 00:50 - 02:24 on 11th July 2025.

OBIE-15028CompletedLloyds_Bank_PLC11th Jul, 2025, 00:5011th Jul, 2025, 02:2411th Jul, 2025, 08:11AIS

LBG would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 00:50 - 02:24 on 11th July 2025.

OBIE-15027CompletedBank_of_Scotland_PLC11th Jul, 2025, 00:5011th Jul, 2025, 02:2411th Jul, 2025, 08:10AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, the ability to check credit card balances was intermittently impacted between 00:50 - 02:24 on 11th July 2025.

OBIE-15023CompletedTIDE_PLATFORM_LTD10th Jul, 2025, 07:2710th Jul, 2025, 09:1010th Jul, 2025, 09:20AIS/PIS

Hi,
Tide open banking api services are facing disruptions from 07:27 UTC, this seems an issue with our certs. We are working on to restore the services.

Update: Tide Open Banking Services restored at 09:10AM UTC

Apologies for the inconvenience its causing.

OBIE-15042CompletedNorthern_Bank_Limited_t/a_Danske_Bank10th Jul, 2025, 04:1510th Jul, 2025, 04:2015th Jul, 2025, 08:02AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 10/07/2025 04:15:21
End Date and Time (GMT): 10/07/2025 04:20:08

OBIE-15011CompletedJORDAN_INTERNATIONAL_BANK_PLC9th Jul, 2025, 10:009th Jul, 2025, 12:007th Jul, 2025, 10:34AIS

Due to planned maintenance, there will be disruption/downtime to our API service between the maintenance window. Inconvenience regretted.

OBIE-15004CompletedNationwide_Building_Society9th Jul, 2025, 09:009th Jul, 2025, 17:303rd Jul, 2025, 09:00AIS/PIS

On Wednesday 9 July we'll be undertaking scheduled maintenance between approximately 9am and 5.30pm

During this period Nationwide APIs will be available as normal. However, some requests may fail

OBIE-15016CompletedNationwide_Building_Society8th Jul, 2025, 09:208th Jul, 2025, 10:568th Jul, 2025, 10:35AIS/PIS

We're currently investigating an issue, impacting our Open Banking member auth service.

During this time, new authorisation requests will fail. As a result:

Payment consents can not be completed (meaning new payments can not be authorised/made) New Account Authorisations can not be completed
This is being investigated as a priority

OBIE-15003CompletedNationwide_Building_Society8th Jul, 2025, 09:008th Jul, 2025, 17:303rd Jul, 2025, 08:52AIS/PIS

On Tuesday 8 July we'll be undertaking scheduled maintenance between approximately 9am and 5.30pm

During this period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-15014CompletedBarclays_Bank_UK_Plc8th Jul, 2025, 00:008th Jul, 2025, 04:007th Jul, 2025, 12:59AIS

Tesco Bank would like to advise that there may be disruption to our Open Banking APIs between 12am and 4am BST on 8 July 2025 due to planned maintenance.  
There may be disruption to Tesco Bank's AIS APIs for our Credit Card products at this time. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-15012CompletedZempler_Bank_Limited7th Jul, 2025, 19:007th Jul, 2025, 23:457th Jul, 2025, 11:14AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled for Monday 7th July 2025, PIS and AIS services maybe interrupted for a period between 19:00 and 23:45.

OBIE-14986CompletedNationwide_Building_Society7th Jul, 2025, 09:007th Jul, 2025, 20:0027th Jun, 2025, 09:24AIS/PIS

On Monday 7 July we'll be undertaking scheduled maintenance between approximately 09:00 and 20:00.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-14991CompletedClydesdale_Bank_Plc6th Jul, 2025, 19:007th Jul, 2025, 02:0027th Jun, 2025, 12:25AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 19:00 BST 6th and 02:00 BST 7th July 2025. Personal and SME savings and current accounts hosted on the stand alone API services will be unavailable during this period. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused.

OBIE-14854CompletedNational_Westminster_Bank_Plc6th Jul, 2025, 02:506th Jul, 2025, 04:202nd Jun, 2025, 10:30AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of NatWest, Royal Bank of Scotland and Ulster Bank (Northern Ireland from 02:50 until 04:20 BST on Sunday 06th July 2025

During this outage, customers will be unable to use Account Information Services or Payment Initiation Services

OBIE-14855CompletedNational_Westminster_Bank_Plc6th Jul, 2025, 01:306th Jul, 2025, 08:252nd Jun, 2025, 10:31AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline (our online banking service for commercial and corporate customers) from 01:30 until 08:25 BST on Sunday 06th July 2025

During this outage, customers will be unable to use Account Information Services or Payment Initiation Services

OBIE-14947CompletedBarclays_Bank_UK_Plc6th Jul, 2025, 00:306th Jul, 2025, 03:3017th Jun, 2025, 15:34AIS/PIS

Planned outage on 6th July from 00:30-03:30 affecting PIS/AIS/CO

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.