API Downtime
Current month downtime period
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| OBIE Ticket Ref | OBSD Ticket Ref | Status | ASPSP | Start Date and Time | End Date and Time | Created | API | Description |
|---|---|---|---|---|---|---|---|---|
| OBIE-15387 | Planned | Barclays_Bank_UK_Plc | 14th Mar, 2026, 22:00 | 15th Mar, 2026, 08:00 | 26th Sep, 2025, 16:29 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 14 March and 8am GMT on 15 March 2026 due to planned maintenance. Regards, | |
| OBIE-15386 | Planned | Barclays_Bank_UK_Plc | 22nd Feb, 2026, 01:00 | 22nd Feb, 2026, 07:00 | 26th Sep, 2025, 16:27 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 22 February 2026 due to planned maintenance. Regards, | |
| OBIE-15385 | Planned | Barclays_Bank_UK_Plc | 8th Feb, 2026, 02:00 | 8th Feb, 2026, 07:00 | 26th Sep, 2025, 16:26 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 8 February 2026 due to planned maintenance. Regards, | |
| OBIE-15384 | Planned | Barclays_Bank_UK_Plc | 11th Jan, 2026, 02:00 | 11th Jan, 2026, 07:00 | 26th Sep, 2025, 16:24 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 1 January 2026 due to planned maintenance. Regards, | |
| OBIE-14055 | Planned | HSBC_UK_Bank_Plc | 27th Dec, 2025, 22:00 | 28th Dec, 2025, 08:00 | 30th Dec, 2024, 13:52 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14054 | Planned | HSBC_UK_Bank_Plc | 20th Dec, 2025, 22:00 | 21st Dec, 2025, 08:00 | 30th Dec, 2024, 13:51 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14053 | Planned | HSBC_UK_Bank_Plc | 13th Dec, 2025, 22:00 | 14th Dec, 2025, 08:00 | 30th Dec, 2024, 13:51 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14942 | Planned | Barclays_Bank_UK_Plc | 7th Dec, 2025, 02:00 | 7th Dec, 2025, 07:00 | 17th Jun, 2025, 11:19 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 7 December 2025 due to planned maintenance. Regards, | |
| OBIE-13841 | Planned | Barclays_Bank_UK_Plc | 7th Dec, 2025, 02:00 | 7th Dec, 2025, 07:00 | 18th Nov, 2024, 13:31 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
| OBIE-14052 | Planned | HSBC_UK_Bank_Plc | 6th Dec, 2025, 22:00 | 7th Dec, 2025, 08:00 | 30th Dec, 2024, 13:50 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-13906 | Planned | MBNA_LIMITED | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:29 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
| OBIE-13905 | Planned | Lloyds_Bank_PLC | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:27 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
| OBIE-13904 | Planned | Bank_of_Scotland_PLC | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:26 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
| OBIE-14051 | Planned | HSBC_UK_Bank_Plc | 29th Nov, 2025, 22:00 | 30th Nov, 2025, 08:00 | 30th Dec, 2024, 13:49 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14050 | Planned | HSBC_UK_Bank_Plc | 22nd Nov, 2025, 22:00 | 23rd Nov, 2025, 08:00 | 30th Dec, 2024, 13:49 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14241 | Planned | Investec_Bank_PLC | 22nd Nov, 2025, 02:00 | 22nd Nov, 2025, 09:00 | 6th Feb, 2025, 15:00 | AIS/PIS | Due to routine maintenance on our servers we may experience brief moments of unavailability. | |
| OBIE-15367 | Planned | Barclays_Bank_UK_Plc | 16th Nov, 2025, 01:30 | 16th Nov, 2025, 04:45 | 24th Sep, 2025, 10:43 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to the Tesco Bank Open Banking APIs between 1.30 am and 4.45am GMT on 16 November 2025 due to planned maintenance. Regards, | |
| OBIE-14049 | Planned | HSBC_UK_Bank_Plc | 15th Nov, 2025, 22:00 | 16th Nov, 2025, 08:00 | 30th Dec, 2024, 13:49 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14845 | Planned | Barclays_Bank_UK_Plc | 9th Nov, 2025, 02:00 | 9th Nov, 2025, 07:00 | 29th May, 2025, 16:21 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 November 2025 due to planned maintenance. Regards, | |
| OBIE-13840 | Planned | Barclays_Bank_UK_Plc | 9th Nov, 2025, 02:00 | 9th Nov, 2025, 07:00 | 18th Nov, 2024, 13:30 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
| OBIE-14048 | Planned | HSBC_UK_Bank_Plc | 8th Nov, 2025, 22:00 | 9th Nov, 2025, 08:00 | 30th Dec, 2024, 13:48 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-15391 | Planned | Barclays_Bank_UK_Plc | 8th Nov, 2025, 01:00 | 8th Nov, 2025, 16:00 | 29th Sep, 2025, 11:39 | AIS/PIS | Planned outage on 8th November from 01:00 to 16:00 - AIS/PIS/COF on international payments journey only | |
| OBIE-14047 | Planned | HSBC_UK_Bank_Plc | 1st Nov, 2025, 22:00 | 2nd Nov, 2025, 08:00 | 30th Dec, 2024, 13:48 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-15399 | Planned | Barclays_Bank_UK_Plc | 26th Oct, 2025, 01:00 | 26th Oct, 2025, 01:15 | 30th Sep, 2025, 09:46 | AIS/PIS | Planned outage on 26th October from 01:00-02:15 - total downtime will be 2 hour 15 due to clock change - AIS/PIS/COF | |
| OBIE-14704 | Planned | Barclays_Bank_UK_Plc | 26th Oct, 2025, 01:00 | 26th Oct, 2025, 03:00 | 2nd May, 2025, 11:39 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 3am GMT on 26 October 2025 due to planned maintenance. Regards, | |
| OBIE-13839 | Planned | Barclays_Bank_UK_Plc | 26th Oct, 2025, 01:00 | 26th Oct, 2025, 02:05 | 18th Nov, 2024, 13:29 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause | |
| OBIE-14046 | Planned | HSBC_UK_Bank_Plc | 25th Oct, 2025, 22:00 | 26th Oct, 2025, 08:00 | 30th Dec, 2024, 13:47 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-14240 | Planned | Investec_Bank_PLC | 25th Oct, 2025, 02:00 | 25th Oct, 2025, 09:00 | 6th Feb, 2025, 14:59 | AIS/PIS | Due to routine maintenance on our servers we may experience brief moments of unavailability. | |
| OBIE-14677 | Planned | Barclays_Bank_UK_Plc | 19th Oct, 2025, 01:00 | 19th Oct, 2025, 07:00 | 25th Apr, 2025, 14:12 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 19 October 2025 due to planned maintenance. Regards, | |
| OBIE-13838 | Planned | Barclays_Bank_UK_Plc | 19th Oct, 2025, 01:00 | 19th Oct, 2025, 07:00 | 18th Nov, 2024, 13:28 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause | |
| OBIE-14045 | Planned | HSBC_UK_Bank_Plc | 18th Oct, 2025, 22:00 | 19th Oct, 2025, 08:00 | 30th Dec, 2024, 13:47 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-13903 | Planned | MBNA_LIMITED | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:24 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
| OBIE-13902 | Planned | Lloyds_Bank_PLC | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:23 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
| OBIE-13901 | Planned | Bank_of_Scotland_PLC | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:22 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
| OBIE-15331 | Planned | Barclays_Bank_UK_Plc | 12th Oct, 2025, 00:00 | 12th Oct, 2025, 07:00 | 15th Sep, 2025, 16:36 | PIS | Planned outage on 12th October from 00:00-07:00 - PIS impact | |
| OBIE-15313 | Planned | Barclays_Bank_UK_Plc | 12th Oct, 2025, 00:00 | 12th Oct, 2025, 07:00 | 12th Sep, 2025, 09:51 | PIS | Planned outage on 12th October from 00:00-07:00 impacting PIS - faster payments | |
| OBIE-14044 | Planned | HSBC_UK_Bank_Plc | 11th Oct, 2025, 22:00 | 12th Oct, 2025, 08:00 | 30th Dec, 2024, 13:46 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-15390 | Planned | Barclays_Bank_UK_Plc | 11th Oct, 2025, 18:00 | 12th Oct, 2025, 07:00 | 29th Sep, 2025, 11:29 | AIS/PIS | Planned outage on 11th October 18:00 to 12th October 07:00 - AIS/PIS/COF may have slow response times | |
| OBIE-15371 | Planned | HSBC_UK_Bank_Plc | 11th Oct, 2025, 17:00 | 12th Oct, 2025, 04:00 | 25th Sep, 2025, 09:21 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. This release will apply to HSBCnet only. | |
| OBIE-15400 | Planned | Barclays_Bank_UK_Plc | 11th Oct, 2025, 07:00 | 11th Oct, 2025, 08:00 | 30th Sep, 2025, 10:50 | Other | Planned outage on 11th October from 07:00-08:00 - intermittent impact - should not impact API traffic but will impact onboarding and managing credentials. | |
| OBIE-15289 | Planned | Lloyds_Bank_PLC | 11th Oct, 2025, 00:30 | 11th Oct, 2025, 10:00 | 9th Sep, 2025, 07:25 | PIS | LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 06:30 on 11th October 2025. This may extended until 10:00 if a backout is required. | |
| OBIE-15288 | Planned | Bank_of_Scotland_PLC | 11th Oct, 2025, 00:30 | 11th Oct, 2025, 10:00 | 9th Sep, 2025, 07:23 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 06:30 on 11th October 2025. This may extended until 10:00 if a backout is required. | |
| OBIE-15346 | Planned | Lloyds_Bank_PLC | 8th Oct, 2025, 10:00 | 8th Oct, 2025, 11:00 | 18th Sep, 2025, 16:30 | AIS/PIS | LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 8th October 2025 between 09:00 and 11:00, during which any online documentation will not be present. | |
| OBIE-15311 | Planned | Bank_of_Ireland_(UK)_Plc | 8th Oct, 2025, 00:00 | 8th Oct, 2025, 08:00 | 11th Sep, 2025, 18:35 | AIS/PIS | The Open Banking service will be unavailable during essential maintenance. | |
| OBIE-15382 | Planned | Clydesdale_Bank_Plc | 6th Oct, 2025, 21:00 | 10th Oct, 2025, 23:00 | 25th Sep, 2025, 16:23 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking maintenance between 21:00 and 23:00 BST 6th October 2025. As a result all accounts hosted on the stand alone API services will be unavailable during this period. This outage will also impact our direct customer channels. We apologise for any inconvenience caused. | |
| OBIE-15381 | Planned | Clydesdale_Bank_Plc | 5th Oct, 2025, 02:00 | 5th Oct, 2025, 07:00 | 25th Sep, 2025, 16:21 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 02:00 and 07:00 BST on 5th October 2025. TPPs will be unable to grant new consents for credit card accounts hosted on the stand alone APIs during this period. Existing consents will continue to work as expected. Personal and SME current and savings accounts will not be impacted. We apologise for any inconvenience caused | |
| OBIE-14642 | Planned | Barclays_Bank_UK_Plc | 5th Oct, 2025, 02:00 | 5th Oct, 2025, 07:00 | 15th Apr, 2025, 17:05 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 5 October 2025 due to planned maintenance. Regards, | |
| OBIE-13837 | Planned | Barclays_Bank_UK_Plc | 5th Oct, 2025, 02:00 | 5th Oct, 2025, 07:00 | 18th Nov, 2024, 13:27 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
| OBIE-15378 | Planned | Nationwide_Building_Society | 5th Oct, 2025, 01:50 | 5th Oct, 2025, 07:30 | 25th Sep, 2025, 10:47 | AIS/PIS | On Sunday 5 October between 1.50am until 7.30am we will be undertaking scheduled maintenance. During this period a cached Balance will be returned for Nationwide credit cards, Nationwide Credit Card Transactions will be unavailable and payments to Nationwide Credit Cards will be queued. All Nationwide APIs will be available as normal. However, some requests may fail. | |
| OBIE-15361 | Planned | AIB_Group_(UK)_plc | 5th Oct, 2025, 00:00 | 5th Oct, 2025, 06:00 | 23rd Sep, 2025, 10:23 | AIS/PIS | Please be advised there is a planned payments services upgrade scheduled for Sunday the 5th of October between 12am to 6am, where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users. PIS services will be unavailable for both Personal and Corporate. | |
| OBIE-15297 | Planned | Barclays_Bank_UK_Plc | 5th Oct, 2025, 00:00 | 5th Oct, 2025, 08:00 | 10th Sep, 2025, 10:00 | PIS | Planned outage on 5th October from 00:00-08:00 - impacting Barclays international customers only - PIS | |
| OBIE-15379 | Planned | The_Co-operative_Bank_P.L.C | 4th Oct, 2025, 23:25 | 5th Oct, 2025, 04:35 | 25th Sep, 2025, 14:28 | AIS/PIS | In order to complete required maintenance our Retail and SME Open Banking services will be unavailable from 23:25 on Saturday 4 October to 04:35 Sunday 5 October 2025. | |
| OBIE-15402 | Planned | Marks_&_Spencer_Financial_Services_Plc | 4th Oct, 2025, 22:35 | 5th Oct, 2025, 05:05 | 30th Sep, 2025, 15:54 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. If roll back needed, the outage time may be extended 2 additional hours to 07:05 UKT. This release will only apply to M&S Bank. | |
| OBIE-14043 | Planned | HSBC_UK_Bank_Plc | 4th Oct, 2025, 22:00 | 5th Oct, 2025, 08:00 | 30th Dec, 2024, 13:45 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-15398 | Planned | Northern_Bank_Limited_t/a_Danske_Bank | 4th Oct, 2025, 21:00 | 5th Oct, 2025, 07:00 | 30th Sep, 2025, 08:31 | AIS/PIS | *PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused | |
| OBIE-15380 | Planned | Clydesdale_Bank_Plc | 4th Oct, 2025, 19:00 | 5th Oct, 2025, 04:00 | 25th Sep, 2025, 16:20 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 19:00 BST 4th and 04:00 BST 5th October 2025. Personal and SME savings and current accounts hosted on the stand alone API services will be unavailable during this period. This outage will also impact our direct personal and SME savings and current account customer channel. Credit Card accounts will not be impacted. We apologise for any inconvenience caused. | |
| OBIE-15389 | Planned | Lloyds_Bank_PLC | 4th Oct, 2025, 00:30 | 4th Oct, 2025, 04:00 | 26th Sep, 2025, 17:51 | PIS | LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 4th October 2025. This may extended until 04:00 if a backout is required. | |
| OBIE-15388 | Planned | Bank_of_Scotland_PLC | 4th Oct, 2025, 00:30 | 4th Oct, 2025, 04:00 | 26th Sep, 2025, 17:46 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 4th October 2025. This may extended until 04:00 if a backout is required. | |
| OBIE-15394 | Planned | MBNA_LIMITED | 4th Oct, 2025, 00:00 | 4th Oct, 2025, 06:00 | 29th Sep, 2025, 11:44 | AIS/PIS | LBG would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services. | |
| OBIE-15393 | Planned | Lloyds_Bank_PLC | 4th Oct, 2025, 00:00 | 4th Oct, 2025, 06:00 | 29th Sep, 2025, 11:43 | AIS/PIS | LBG would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services. | |
| OBIE-15392 | Planned | Bank_of_Scotland_PLC | 4th Oct, 2025, 00:00 | 4th Oct, 2025, 06:00 | 29th Sep, 2025, 11:42 | AIS/PIS | LBG (Bank of Scotland/Halifax) would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services. | |
| OBIE-15377 | Planned | Nationwide_Building_Society | 3rd Oct, 2025, 04:00 | 3rd Oct, 2025, 06:30 | 25th Sep, 2025, 10:37 | AIS/PIS | On Friday 3 October, we'll be undertaking scheduled maintenance between 4am and 6.30am During this period, Nationwide APIs will be available as normal, however some requests may fail. Between approximately 4am and 4.45am payment requests will be queued, but all requests will be processed. | |
| OBIE-15383 | Active | CAPITAL_ONE_(EUROPE)_PLC | 1st Oct, 2025, 01:00 | 1st Oct, 2025, 01:45 | 26th Sep, 2025, 13:23 | AIS | Please be advised of the following maintenance. Date/Time of Planned Work: 1st Oct 01:00 - 01:45 UK Time Description of the work Services Affected and Actions required: | |
| OBIE-15325 | Active | Barclays_Bank_UK_Plc | 30th Sep, 2025, 23:00 | 1st Oct, 2025, 05:00 | 12th Sep, 2025, 14:11 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11pm BST on 30 September and 5m BST on 1 October 2025 due to planned maintenance. Regards, | |
| OBIE-15401 | Completed | HSBC_UK_Bank_Plc | 30th Sep, 2025, 09:22 | 30th Sep, 2025, 10:28 | 30th Sep, 2025, 13:28 | AIS/PIS | We have had an incident impacting First Direct where customers were unable to access Online Banking via Mobile Application. This is now resolved and service has recovered. | |
| OBIE-15359 | Active | Cumberland_Building_Society | 30th Sep, 2025, 00:00 | 30th Sep, 2025, 03:00 | 22nd Sep, 2025, 11:12 | AIS/PIS | Please be advised, The Cumberland's Open Banking service will be offline while we conduct routine maintenance on the 30th September 2025 between 00:00 and 03:00. | |
| OBIE-15397 | Active | Zempler_Bank_Limited | 29th Sep, 2025, 19:00 | 29th Sep, 2025, 23:45 | 29th Sep, 2025, 12:13 | AIS/PIS | Zempler Bank wish to advise that due to essential maintenance scheduled for Monday 29th September 2025, PIS and AIS services maybe interrupted for a period between 19:00 and 23:45. | |
| OBIE-15369 | Completed | TSB_BANK_PLC | 29th Sep, 2025, 01:00 | 29th Sep, 2025, 05:00 | 25th Sep, 2025, 07:26 | AIS/PIS | TSB will be performing essential maintenance activity on 29th September 2025 between 1:00 to 5:00 UKT under CHG0108565. Apologies for any inconvenience caused. | |
| OBIE-15347 | Completed | National_Westminster_Bank_Plc | 28th Sep, 2025, 02:00 | 28th Sep, 2025, 02:30 | 18th Sep, 2025, 16:34 | AIS/PIS | We’d like to inform you that there will be an outage to Open Banking services for customers of NatWest on 28th September 2025 from 02:00 until 02:30 (GMT). During this outage, NatWest customers will be unable to use Account Information Services or Payment Initiation Services. Accordingly, they will be unable to create new Consents, consume existing Consents, nor initiate Consent Renewals during this time. Please accept our apologies for any inconvenience this may cause. | |
| OBIE-15358 | Completed | Barclays_Bank_UK_Plc | 27th Sep, 2025, 22:00 | 28th Sep, 2025, 08:00 | 22nd Sep, 2025, 10:46 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 27 September and 8am BST on 28 September 2025 due to planned maintenance. Regards, | |
| OBIE-14042 | Completed | HSBC_UK_Bank_Plc | 27th Sep, 2025, 22:00 | 28th Sep, 2025, 08:00 | 30th Dec, 2024, 13:45 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
| OBIE-15244 | Completed | Northern_Bank_Limited_t/a_Danske_Bank | 27th Sep, 2025, 21:00 | 28th Sep, 2025, 07:00 | 1st Sep, 2025, 10:32 | AIS/PIS | *PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused | |
| OBIE-15396 | Completed | National_Westminster_Bank_Plc | 27th Sep, 2025, 09:00 | 27th Sep, 2025, 10:00 | 29th Sep, 2025, 11:57 | PIS | NatWest Group customers were impacted by a second period of instability with our payment journeys between 09:00 and 10:00 on Sat 27th Sep. Again this impacted a small percentage of customer journeys across all 3 UK brands; NatWest, RBS and Ulster Bank NI and was related to the earlier issue between 04:00 and 06:38 on the same morning. | |
| OBIE-15343 | Completed | Barclays_Bank_UK_Plc | 27th Sep, 2025, 07:30 | 28th Sep, 2025, 14:00 | 18th Sep, 2025, 13:56 | AIS/PIS | Planned outage on 27th September from 07:30 to 28th September 14:00 - iPortal only | |
| OBIE-15395 | Completed | National_Westminster_Bank_Plc | 27th Sep, 2025, 04:00 | 27th Sep, 2025, 06:38 | 29th Sep, 2025, 11:53 | PIS | NatWest Group customers were impacted by some instability with our payment journeys between 04:00 and 06:38 on Sat 27th Sep. This impacted a small percentage of customer journeys across all 3 UK brands; NatWest, RBS and Ulster Bank NI We would like to apologise for the inconvenience this issue would have caused. | |
| OBIE-15363 | Completed | Barclays_Bank_UK_Plc | 27th Sep, 2025, 04:00 | 27th Sep, 2025, 08:00 | 23rd Sep, 2025, 11:53 | AIS/PIS | We are expecting no more than 5 minutes of downtime within the period of 04:00 - 08:00 on the 27th September. We apologise for any inconvenience this may cause. | |
| OBIE-15344 | Completed | Barclays_Bank_UK_Plc | 27th Sep, 2025, 04:00 | 27th Sep, 2025, 08:00 | 18th Sep, 2025, 13:59 | AIS/PIS | Planned outage on 27th September 04:00-08:00 - should be no AIS/PIS impact | |
| OBIE-15268 | Completed | Cater_Allen_Limited | 27th Sep, 2025, 02:00 | 27th Sep, 2025, 11:00 | 4th Sep, 2025, 11:51 | AIS/PIS | Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs. | |
| OBIE-15368 | Completed | Cynergy_Bank_plc | 26th Sep, 2025, 13:00 | 26th Sep, 2025, 15:00 | 24th Sep, 2025, 17:13 | PIS | Due to scheduled downtime for maintenance Open Banking Payment API will not be available between 13:00 - 15:00 PM GMT 26 September 2025. Sorry for the inconvenience caused. Cynergy Bank | |
| OBIE-15354 | Completed | HSBC_UK_Bank_Plc | 25th Sep, 2025, 23:00 | 26th Sep, 2025, 07:00 | 19th Sep, 2025, 14:21 | AIS/PIS | We would like to notify that the planned maintenance scheduled for 24/Sept/25 between 23:00 UKT and 25/Sept/25 07:00 has been postponed and will now happen between 23:00 UKT on 25th of September and 07:00 UKT on 26th of September 2025. There will be a full outage from 23:20 (25th of Sept) to 01:50 (26th of Sept), and potentially from 03:50 to 05:20 (26th of Sept) in case of a rollback. This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision). | |
| OBIE-15374 | Completed | Barclays_Bank_UK_Plc | 25th Sep, 2025, 06:05 | 25th Sep, 2025, 10:38 | 25th Sep, 2025, 09:47 | AIS | Unplanned outage on 25th September 06:05 - AIS intermittent issues | |
| OBIE-15373 | Completed | MBNA_LIMITED | 25th Sep, 2025, 02:35 | 25th Sep, 2025, 04:41 | 25th Sep, 2025, 09:27 | AIS | LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS services and the ability to create consents. | |
| OBIE-15372 | Completed | Bank_of_Scotland_PLC | 25th Sep, 2025, 02:35 | 25th Sep, 2025, 04:41 | 25th Sep, 2025, 09:23 | AIS/PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS/PIS services and the ability to create consents. | |
| OBIE-15370 | Completed | Lloyds_Bank_PLC | 25th Sep, 2025, 02:35 | 25th Sep, 2025, 04:41 | 25th Sep, 2025, 09:21 | AIS/PIS | LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS/PIS services and the ability to create consents. | |
| OBIE-15304 | Completed | HSBC_UK_Bank_Plc | 24th Sep, 2025, 23:00 | 25th Sep, 2025, 07:00 | 11th Sep, 2025, 14:00 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced. There will be a full outage from 23:20 (24th of Sept) to 01:50 (25th of Sept), and potentially from 03:50 to 05:20 (25th of Sept) in case of a rollback. This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision). | |
| OBIE-15334 | Completed | Nationwide_Building_Society | 24th Sep, 2025, 17:30 | 25th Sep, 2025, 04:20 | 16th Sep, 2025, 09:41 | AIS/PIS | We'll be undertaking scheduled maintenance from 5.30pm on Wednesday 24 September, until 4.20am on Thursday 25 September. During this time, there will be two periods of c.5mins between approximately 02:00 and 03:30, where our VRP service will be unavailable. Other than the impact detailed above, Nationwide APIs will be available as normal. However, some requests may fail. | |
| OBIE-15376 | Completed | Northern_Bank_Limited_t/a_Danske_Bank | 24th Sep, 2025, 16:40 | 24th Sep, 2025, 16:49 | 25th Sep, 2025, 10:30 | AIS | Internal system malfunction (downtime) caused an impact on Open Bank services OB UK API: AIS/PIS/CoF
OB UK API: AIS/PIS/CoF
| |
| OBIE-15339 | Completed | Clydesdale_Bank_Plc | 24th Sep, 2025, 14:00 | 25th Sep, 2025, 08:00 | 16th Sep, 2025, 17:15 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 14:00 BST 24th and 08:00 BST 25th September 2025. As a result all accounts hosted on the stand alone API services will be unavailable during this period. We apologise for any inconvenience caused. | |
| OBIE-15375 | Completed | Northern_Bank_Limited_t/a_Danske_Bank | 24th Sep, 2025, 13:26 | 24th Sep, 2025, 13:30 | 25th Sep, 2025, 10:25 | AIS | Internal system malfunction (downtime) caused an impact on Open Bank services OB UK API: AIS/PIS/CoF
| |
| OBIE-15357 | Completed | Nationwide_Building_Society | 24th Sep, 2025, 10:00 | 24th Sep, 2025, 17:00 | 22nd Sep, 2025, 08:53 | AIS/PIS | We'll be undertaking scheduled maintenance between 10am and 5pm on Wednesday 24 September. During this time, Nationwide APIs will be available as normal, but some requests may fail. Sorry for any problems this may cause. | |
| OBIE-15267 | Completed | Cater_Allen_Limited | 24th Sep, 2025, 01:00 | 24th Sep, 2025, 08:00 | 4th Sep, 2025, 11:40 | AIS/PIS | Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs. | |
| OBIE-15360 | Completed | HSBC_UK_Bank_Plc | 24th Sep, 2025, 00:00 | 24th Sep, 2025, 04:00 | 22nd Sep, 2025, 16:10 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window, where some disruption to services may be experienced. During this window, there will be a full outage from 00:30 to 01:00 and from 03:00 to 03:30 and our services will be unavailable during this time. This release will only apply to HSBC Personal. | |
| OBIE-15366 | Completed | MBNA_LIMITED | 23rd Sep, 2025, 20:55 | 24th Sep, 2025, 00:15 | 24th Sep, 2025, 09:21 | AIS | LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025. This adversely impacted AIS services and the ability to create consents. | |
| OBIE-15365 | Completed | Bank_of_Scotland_PLC | 23rd Sep, 2025, 20:55 | 24th Sep, 2025, 00:15 | 24th Sep, 2025, 09:15 | AIS/PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025.. This adversely impacted AIS/PIS services and the ability to create consents. | |
| OBIE-15364 | Completed | Lloyds_Bank_PLC | 23rd Sep, 2025, 20:55 | 24th Sep, 2025, 00:15 | 24th Sep, 2025, 09:10 | AIS/PIS | LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025. This adversely impacted AIS/PIS services and the ability to create consents. | |
| OBIE-15362 | Active | Barclays_Bank_UK_Plc | 23rd Sep, 2025, 09:25 | 23rd Sep, 2025, 11:35 | Other | Barclays is currently experiencing issues specific to the iPortal corporate channel - this is under investigation | ||
| OBIE-15342 | Completed | Cumberland_Building_Society | 22nd Sep, 2025, 19:00 | 22nd Sep, 2025, 23:00 | 17th Sep, 2025, 15:27 | AIS/PIS | Please be aware we have some scheduled maintenance to complete on the evening of Monday 22nd September | |
| OBIE-15318 | Completed | Nationwide_Building_Society | 22nd Sep, 2025, 08:00 | 22nd Sep, 2025, 22:00 | 12th Sep, 2025, 11:44 | AIS/PIS | We’ll be undertaking scheduled maintenance between 8am and 10pm on Monday 22 September. During this time our Open Banking service will be available as normal, although some requests may fail | |
| OBIE-15322 | Completed | Clydesdale_Bank_Plc | 22nd Sep, 2025, 06:00 | 22nd Sep, 2025, 08:30 | 12th Sep, 2025, 13:26 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 06:00 and 08:30 BST 22nd September 2025. TPP's may experience potential service degradation or unavailability for all accounts hosted on the merged APIs during this period. We apologise for any inconvenience caused. | |
| OBIE-15353 | Completed | Santander_UK_PLC | 22nd Sep, 2025, 01:00 | 22nd Sep, 2025, 02:30 | 19th Sep, 2025, 11:59 | AIS/PIS | We’d like to inform you that there will be an outage to Open Banking services on 22th September 01:00 to 02:30 GMT, impacting V4 endpoints only, We will be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service. Please accept our apologies for any inconvenience this may cause. | |
| OBIE-15355 | Completed | Northern_Bank_Limited_t/a_Danske_Bank | 21st Sep, 2025, 22:00 | 22nd Sep, 2025, 05:00 | 19th Sep, 2025, 15:14 | AIS/PIS | Danske Bank are carrying out some planned maintenance during the above mentioned times. This may lead to some intermittent issues. | |
| OBIE-15316 | Completed | Nationwide_Building_Society | 21st Sep, 2025, 20:00 | 22nd Sep, 2025, 06:00 | 12th Sep, 2025, 11:39 | AIS/PIS | We'll be undertaking planned maintenance from 8pm on Sunday 21 September, until 6am on Monday 22 September. During this period Nationwide APIs will be available as normal. However, some requests may fail. | |
| OBIE-15352 | Completed | Creation_Financial_Services_Limited | 21st Sep, 2025, 03:00 | 21st Sep, 2025, 06:00 | 19th Sep, 2025, 11:20 | AIS | Creation will be doing maintenance during this time which will affect the API intermittently. | |
| OBIE-15336 | Completed | Bank_of_Ireland_(UK)_Plc | 21st Sep, 2025, 03:00 | 21st Sep, 2025, 07:00 | 16th Sep, 2025, 15:04 | AIS/PIS | During essential maintenance some customers and TPPs may experience issues when accessing the Open Banking service. | |
| OBIE-15329 | Completed | Nationwide_Building_Society | 21st Sep, 2025, 01:30 | 21st Sep, 2025, 05:30 | 15th Sep, 2025, 15:00 | AIS/PIS | We'll be undertaking scheduled maintenance between 1.30am and 5.30am on Sunday 21 September. During this time, Nationwide APIs will be available as normal, but some requests may fail. Sorry for any problems this may cause. | |
| OBIE-15307 | Completed | Clydesdale_Bank_Plc | 21st Sep, 2025, 00:30 | 21st Sep, 2025, 06:00 | 11th Sep, 2025, 16:07 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 00:30 and 06:00 BST 21st September 2025. During this period, balances and transaction history will not be updated and attempts to initiate payments for accounts hosted on merged API services will be unsuccessful and will need to be initiated again, once the outage is completed. New AIS consents will continue to work as normal. This outage will also impact our direct customer channels. We apologise for any inconvenience caused. | |
| OBIE-15293 | Completed | Barclays_Bank_UK_Plc | 21st Sep, 2025, 00:00 | 21st Sep, 2025, 08:00 | 9th Sep, 2025, 16:35 | PIS | Planned outage on 21st September from 00:00-08:00 impacting PIS |
See all reported downtime here
Disclaimer
The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.
The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.
Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.
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