API Downtime

Current month downtime period

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OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-12495PlannedHSBC_UK_Bank_Plc28th Dec, 2024, 22:0029th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12494PlannedHSBC_UK_Bank_Plc21st Dec, 2024, 22:0022nd Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12493PlannedHSBC_UK_Bank_Plc14th Dec, 2024, 22:0015th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12212PlannedBarclays_Bank_UK_Plc8th Dec, 2024, 02:008th Dec, 2024, 07:0014th Nov, 2023, 16:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12492PlannedHSBC_UK_Bank_Plc7th Dec, 2024, 22:008th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12428PlannedMBNA_LIMITED6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:28AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12427PlannedLloyds_Bank_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12426PlannedBank_of_Scotland_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:26AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12491PlannedHSBC_UK_Bank_Plc30th Nov, 2024, 22:001st Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12490PlannedHSBC_UK_Bank_Plc23rd Nov, 2024, 22:0024th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12489PlannedHSBC_UK_Bank_Plc16th Nov, 2024, 22:0017th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12210PlannedBarclays_Bank_UK_Plc10th Nov, 2024, 02:0010th Nov, 2024, 07:0014th Nov, 2023, 16:20AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/11/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12991PlannedTESCO_PERSONAL_FINANCE_PLC10th Nov, 2024, 01:0010th Nov, 2024, 07:0016th May, 2024, 14:48AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 1o November 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12488PlannedHSBC_UK_Bank_Plc9th Nov, 2024, 22:0010th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12487PlannedHSBC_UK_Bank_Plc2nd Nov, 2024, 22:003rd Nov, 2024, 08:0022nd Jan, 2024, 10:05Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12930PlannedTESCO_PERSONAL_FINANCE_PLC27th Oct, 2024, 01:0027th Oct, 2024, 03:002nd May, 2024, 11:48AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 3am GMT on 27 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12209PlannedBarclays_Bank_UK_Plc27th Oct, 2024, 01:0027th Oct, 2024, 03:0014th Nov, 2023, 16:19AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 27/10/2024 between 01:00 to 03:00. Apologies for any inconvenience this may cause

OBIE-12486PlannedHSBC_UK_Bank_Plc26th Oct, 2024, 22:0027th Oct, 2024, 08:0022nd Jan, 2024, 10:02Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12902PlannedTESCO_PERSONAL_FINANCE_PLC20th Oct, 2024, 01:0020th Oct, 2024, 07:0026th Apr, 2024, 10:56AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 20 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12208PlannedBarclays_Bank_UK_Plc20th Oct, 2024, 01:0020th Oct, 2024, 07:0014th Nov, 2023, 16:17AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 20/10/2024 between 01:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12485PlannedHSBC_UK_Bank_Plc19th Oct, 2024, 22:0020th Oct, 2024, 08:0022nd Jan, 2024, 10:02Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12425PlannedMBNA_LIMITED18th Oct, 2024, 01:0018th Oct, 2024, 06:0010th Jan, 2024, 14:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

OBIE-12424PlannedLloyds_Bank_PLC18th Oct, 2024, 01:0018th Oct, 2024, 06:0010th Jan, 2024, 14:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

OBIE-12423PlannedBank_of_Scotland_PLC18th Oct, 2024, 01:0018th Oct, 2024, 06:0010th Jan, 2024, 14:21AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

OBIE-12484PlannedHSBC_UK_Bank_Plc12th Oct, 2024, 22:0013th Oct, 2024, 08:0022nd Jan, 2024, 10:02Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12849PlannedTESCO_PERSONAL_FINANCE_PLC6th Oct, 2024, 02:006th Oct, 2024, 07:0011th Apr, 2024, 13:38AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 6 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12207PlannedBarclays_Bank_UK_Plc6th Oct, 2024, 02:006th Oct, 2024, 07:0014th Nov, 2023, 16:16AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/10/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12483PlannedHSBC_UK_Bank_Plc5th Oct, 2024, 22:006th Oct, 2024, 08:0022nd Jan, 2024, 10:02Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12482PlannedHSBC_UK_Bank_Plc28th Sep, 2024, 22:0029th Sep, 2024, 08:0022nd Jan, 2024, 10:02Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12481PlannedHSBC_UK_Bank_Plc21st Sep, 2024, 22:0022nd Sep, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12775PlannedTESCO_PERSONAL_FINANCE_PLC14th Sep, 2024, 22:0015th Sep, 2024, 08:0026th Mar, 2024, 11:53AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 14 September and 8am BST on 15 September 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12480PlannedHSBC_UK_Bank_Plc14th Sep, 2024, 22:0015th Sep, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12206PlannedBarclays_Bank_UK_Plc14th Sep, 2024, 22:0015th Sep, 2024, 08:0014th Nov, 2023, 16:14AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards from 14/09/2024 22:00 till 15/09/2024 08:00. Apologies for any inconvenience this may cause

OBIE-12479PlannedHSBC_UK_Bank_Plc7th Sep, 2024, 22:008th Sep, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12422PlannedMBNA_LIMITED6th Sep, 2024, 01:006th Sep, 2024, 06:0010th Jan, 2024, 14:14AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

OBIE-12421PlannedLloyds_Bank_PLC6th Sep, 2024, 01:006th Sep, 2024, 06:0010th Jan, 2024, 14:14AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

OBIE-12420PlannedBank_of_Scotland_PLC6th Sep, 2024, 01:006th Sep, 2024, 06:0010th Jan, 2024, 14:13AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

OBIE-12478PlannedHSBC_UK_Bank_Plc31st Aug, 2024, 22:001st Sep, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12477PlannedHSBC_UK_Bank_Plc24th Aug, 2024, 22:0025th Aug, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12476PlannedHSBC_UK_Bank_Plc17th Aug, 2024, 22:0018th Aug, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12774PlannedTESCO_PERSONAL_FINANCE_PLC11th Aug, 2024, 02:0011th Aug, 2024, 07:0026th Mar, 2024, 10:48AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 11 August 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12205PlannedBarclays_Bank_UK_Plc11th Aug, 2024, 02:0011th Aug, 2024, 07:0014th Nov, 2023, 16:12AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 11/08/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-12475PlannedHSBC_UK_Bank_Plc10th Aug, 2024, 22:0011th Aug, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12474PlannedHSBC_UK_Bank_Plc3rd Aug, 2024, 22:004th Aug, 2024, 08:0022nd Jan, 2024, 10:01Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12382PlannedHSBC_UK_Bank_Plc27th Jul, 2024, 22:0028th Jul, 2024, 08:003rd Jan, 2024, 14:30Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12381PlannedHSBC_UK_Bank_Plc20th Jul, 2024, 22:0021st Jul, 2024, 08:003rd Jan, 2024, 14:30Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12502PlannedTESCO_PERSONAL_FINANCE_PLC14th Jul, 2024, 02:0014th Jul, 2024, 07:0023rd Jan, 2024, 16:16AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 14 July 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12204PlannedBarclays_Bank_UK_Plc14th Jul, 2024, 02:0014th Jul, 2024, 07:0014th Nov, 2023, 16:11AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 14/07/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-12380PlannedHSBC_UK_Bank_Plc13th Jul, 2024, 22:0014th Jul, 2024, 08:003rd Jan, 2024, 14:26Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12379PlannedHSBC_UK_Bank_Plc6th Jul, 2024, 22:007th Jul, 2024, 08:003rd Jan, 2024, 14:26Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12378PlannedHSBC_UK_Bank_Plc29th Jun, 2024, 22:0030th Jun, 2024, 08:003rd Jan, 2024, 14:25Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12340PlannedTESCO_PERSONAL_FINANCE_PLC23rd Jun, 2024, 01:0023rd Jun, 2024, 07:0029th Dec, 2023, 10:47AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 23 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12203PlannedBarclays_Bank_UK_Plc23rd Jun, 2024, 01:0023rd Jun, 2024, 07:0014th Nov, 2023, 16:10AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/06/2024 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-12377PlannedHSBC_UK_Bank_Plc22nd Jun, 2024, 22:0023rd Jun, 2024, 08:003rd Jan, 2024, 14:25Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12419PlannedMBNA_LIMITED21st Jun, 2024, 01:0021st Jun, 2024, 06:0010th Jan, 2024, 14:07AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

OBIE-12418PlannedLloyds_Bank_PLC21st Jun, 2024, 01:0021st Jun, 2024, 06:0010th Jan, 2024, 14:06AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

OBIE-12417PlannedBank_of_Scotland_PLC21st Jun, 2024, 01:0021st Jun, 2024, 06:0010th Jan, 2024, 14:05AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

OBIE-12998PlannedTESCO_PERSONAL_FINANCE_PLC18th Jun, 2024, 23:0019th Jun, 2024, 02:0017th May, 2024, 13:17AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11pm on 18 June and 2am BST on 19 June due to planned maintenance.  
During this time there will be disruption to APIs affecting all products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12376PlannedHSBC_UK_Bank_Plc15th Jun, 2024, 22:0016th Jun, 2024, 08:003rd Jan, 2024, 14:19Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13017PlannedMBNA_LIMITED15th Jun, 2024, 00:3015th Jun, 2024, 06:5023rd May, 2024, 11:39AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 15th June 00:30am - 02:50am that may be extended till 06:50am, if backout is required. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-13016PlannedBank_of_Scotland_PLC15th Jun, 2024, 00:3015th Jun, 2024, 06:5023rd May, 2024, 11:37AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 15th June 00:30am - 02:50am that may be extended till 06:50am, if backout is required. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-13015PlannedLloyds_Bank_PLC15th Jun, 2024, 00:3015th Jun, 2024, 06:5023rd May, 2024, 11:33AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 15th June 00:30am - 02:50am that may be extended till 06:50am, if backout is required. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-12992PlannedTESCO_PERSONAL_FINANCE_PLC11th Jun, 2024, 23:0012th Jun, 2024, 02:0016th May, 2024, 15:39AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11pm on 11 June and 2am BST on 12 June 2024 due to planned maintenance.  
This maintenance is likely to result in disruption to APIs for products. Actual downtime is expected to be minimal, however TPPs should be prepared for disruption during this time. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13024PlannedCynergy_Bank_Limited9th Jun, 2024, 20:009th Jun, 2024, 23:0027th May, 2024, 07:51AIS/PIS

Due to scheduled maintenance Open Banking will not be available between 20:00 - 23:00 GMT 09 June 2024. You might face some discrepancy while accessing OB Platform.

Sorry for the inconvenience caused.

Cynergy Bank

OBIE-12332PlannedTESCO_PERSONAL_FINANCE_PLC9th Jun, 2024, 02:009th Jun, 2024, 07:0021st Dec, 2023, 08:54AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 9 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12202PlannedBarclays_Bank_UK_Plc9th Jun, 2024, 02:009th Jun, 2024, 07:0014th Nov, 2023, 16:08AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/06/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13031PlannedBarclays_Bank_UK_Plc9th Jun, 2024, 01:009th Jun, 2024, 06:3028th May, 2024, 16:11PIS

Payments will be rejected during a scheduled upgrade to the system within the period of 01:00 - 06:30 on 09/06/2024. TPP's can use the Get Payment Status check facility to confirm Payment Status.

We apologise for any inconvenience this may cause.

OBIE-12375PlannedHSBC_UK_Bank_Plc8th Jun, 2024, 22:009th Jun, 2024, 08:003rd Jan, 2024, 14:19Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12966PlannedHSBC_UK_Bank_Plc8th Jun, 2024, 15:009th Jun, 2024, 02:0010th May, 2024, 10:09AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

OBIE-13010PlannedSantander_UK_PLC6th Jun, 2024, 23:007th Jun, 2024, 02:0021st May, 2024, 15:37AIS/PIS

Refresh token renewal activity.

OBIE-13034PlannedNationwide_Building_Society5th Jun, 2024, 18:306th Jun, 2024, 07:0029th May, 2024, 13:16AIS/PIS

On Wednesday 5th and Thursday 6th June we will be undertaking scheduled maintenance between 18:30 and 07:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period from approximately 03:00 to 05:00 where payment requests will be queued, however all requests will be processed.

OBIE-13021PlannedCumberland_Building_Society4th Jun, 2024, 00:304th Jun, 2024, 03:3024th May, 2024, 15:02AIS/PIS

There will be limited access to our open banking systems whilst we perform some scheduled maintenance. This will occur during the hours of 00:30 and 03:30 on the morning of June 4th 2024

OBIE-13019PlannedBarclays_Bank_UK_Plc2nd Jun, 2024, 01:002nd Jun, 2024, 09:0024th May, 2024, 10:32PIS

We expecting no more than 5 minutes of downtime within the period of 01:00 - 09:00 on the 2nd June.

we apologise for any inconvenience this may cause.

OBIE-12374PlannedHSBC_UK_Bank_Plc1st Jun, 2024, 22:002nd Jun, 2024, 08:003rd Jan, 2024, 14:19Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13025PlannedNorthern_Bank_Limited_t/a_Danske_Bank1st Jun, 2024, 21:002nd Jun, 2024, 07:0028th May, 2024, 08:18AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13033PlannedBarclays_Bank_UK_Plc1st Jun, 2024, 04:001st Jun, 2024, 08:0029th May, 2024, 10:21AIS/PIS

We are expecting no more than 5 minutes of downtime within the period of 04:00 - 08:00.

We apologise for any inconvenience this may cause.

OBIE-13030PlannedBank_of_Scotland_PLC31st May, 2024, 19:001st Jun, 2024, 07:0028th May, 2024, 10:52AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 31st May 2024 from 7:00 pm to 7:00 am. Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13029PlannedLloyds_Bank_PLC31st May, 2024, 19:001st Jun, 2024, 07:0028th May, 2024, 10:49AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 31st May 2024 from 7:00 pm to 7:00 am. Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13032ActiveSAINSBURY'S_BANK_PLC29th May, 2024, 20:0029th May, 2024, 23:3029th May, 2024, 09:30AIS

Our AIS endpoints will be unavailable for this out of hours period.

OBIE-13011ActiveHSBC_UK_Bank_Plc28th May, 2024, 23:0029th May, 2024, 09:0021st May, 2024, 16:07AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking).

OBIE-13013CompletedSAINSBURY'S_BANK_PLC28th May, 2024, 20:0028th May, 2024, 22:3022nd May, 2024, 16:39AIS

Sainsbury's Bank PLC - Planned scheduled maintenance - Tuesday 28th May 2024

Expecting a 15 mins outage to OB services during this maintenance window.

OBIE-13028CompletedNational_Westminster_Bank_Plc28th May, 2024, 08:0028th May, 2024, 09:2328th May, 2024, 08:40AIS/PIS

We are aware of an issue currently impacting App2App journeys through our PIS API’s on the NatWest brand. This is impacting both our API’s and the main customer channel for mobile banking and is currently being investigated as a matter of urgency. The issue was first reported at around 08:00 this morning (Tues 28th May)
 
Please accept our apologies for any inconvenience this issue is causing.

OBIE-13001CompletedSantander_UK_PLC28th May, 2024, 03:0028th May, 2024, 04:0017th May, 2024, 16:59AIS

There is a planned outage due to a Party Authentication change. This will impact payments and AIS consents.

Therefore customers will not be able to authorise any consents during this time.

Thanks.

OBIE-13009CompletedSantander_UK_PLC27th May, 2024, 23:0028th May, 2024, 02:0021st May, 2024, 15:36AIS/PIS

Refresh token renewal activity.

OBIE-12999CompletedNationwide_Building_Society26th May, 2024, 20:0027th May, 2024, 06:0017th May, 2024, 13:47AIS/PIS

On Sunday 26th and Monday 27th May we will be undertaking scheduled maintenance between 20:00 and 06:00.

During this period Nationwide APIs will be available as normal but some requests may fail. 

OBIE-13023CompletedJORDAN_INTERNATIONAL_BANK_PLC26th May, 2024, 07:4526th May, 2024, 09:0026th May, 2024, 07:30AIS

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

OBIE-13020CompletedCreation_Financial_Services_Limited26th May, 2024, 03:0026th May, 2024, 06:0024th May, 2024, 12:07AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-13014CompletedBarclays_Bank_UK_Plc26th May, 2024, 00:0026th May, 2024, 05:0023rd May, 2024, 10:31AIS/PIS

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

OBIE-12373CompletedHSBC_UK_Bank_Plc25th May, 2024, 22:0026th May, 2024, 08:003rd Jan, 2024, 14:18Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13002CompletedNorthern_Bank_Limited_t/a_Danske_Bank25th May, 2024, 21:0026th May, 2024, 07:0020th May, 2024, 08:54AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-12987CompletedSantander_UK_PLC25th May, 2024, 21:0026th May, 2024, 04:3015th May, 2024, 17:00AIS/PIS

Intermittent disruption expected between 9pm on 25th May and 4.30am on 26th May, for Corporate Services Only.

For all other queries, please contact us via the OBL sales force tool.

Thank you
Becky.

OBIE-13027CompletedNorthern_Bank_Limited_t/a_Danske_Bank25th May, 2024, 20:1125th May, 2024, 20:1528th May, 2024, 08:26AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 25/05/2024 20:11:08
End Date and Time (GMT): 25/05/2024 20:15:02

OBIE-12914CompletedHSBC_UK_Bank_Plc25th May, 2024, 18:0026th May, 2024, 05:0029th Apr, 2024, 10:04AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

OBIE-13022CompletedBarclays_Bank_UK_Plc25th May, 2024, 07:0425th May, 2024, 07:4925th May, 2024, 08:50Other

07.04 - 07:49 Open Data API's experienced intermittent unavailability within the infrastructure, the issue is now resolved. Apologies for the inconvenience.

OBIE-12976CompletedLloyds_Bank_PLC25th May, 2024, 02:0025th May, 2024, 03:0013th May, 2024, 11:57AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 25th May 2024 from 02:00 - 03:00 but could extend until 04:00 if a backout is required. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-12997CompletedBank_of_Scotland_PLC25th May, 2024, 01:0025th May, 2024, 04:0017th May, 2024, 12:15AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 25th May 2024 from 1:am - 4:00am. Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-12996CompletedLloyds_Bank_PLC25th May, 2024, 01:0025th May, 2024, 04:0017th May, 2024, 12:13AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 25th May 2024 from 1:00am - 4:00am. Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-12983CompletedTSB_BANK_PLC25th May, 2024, 00:0025th May, 2024, 08:0014th May, 2024, 14:28AIS/PIS

TSB will be performing essential maintenance activity on Saturday 25th of May 2024 midnight till 08:00 AM.

Apologies for any inconvenience caused.

OBIE-13026CompletedNorthern_Bank_Limited_t/a_Danske_Bank24th May, 2024, 23:0624th May, 2024, 23:1028th May, 2024, 08:23AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 24/05/2024 23:06:28
End Date and Time (GMT): 24/05/2024 23:10:27

OBIE-13007CompletedTSB_BANK_PLC24th May, 2024, 00:0024th May, 2024, 05:0021st May, 2024, 13:00AIS/PIS

TSB will be performing essential maintenance activities on Friday, May 24th, 2024, from midnight until 5:00 AM.

We apologize for any inconvenience caused.

OBIE-12989CompletedClydesdale_Bank_Plc23rd May, 2024, 20:0024th May, 2024, 00:0016th May, 2024, 10:48AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 20:00 BST 23rd and 00:00 BST 24th May 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

OBIE-13018CompletedBarclays_Bank_UK_Plc23rd May, 2024, 12:3223rd May, 2024, 12:4423rd May, 2024, 13:25AIS/PIS

Between 12:32 and 12:44 BST today a partial impact to accounts (AIS), confirmation of funds (COF) and payments (PIS) was experianced (12 minutes in total).

A full investigation is being conducted to understand the root cause and any preventative actions that can be taken.

OBIE-13006CompletedSantander_UK_PLC21st May, 2024, 23:0021st May, 2024, 23:5920th May, 2024, 14:52AIS/PIS

Santander Maintenance window 21/05/24 22:00 - 23:59, you may experience intermittent issues.

For all other issues, please raise a ticket via the OBL Sales Force Desk.

Thanks
Becky.

OBIE-13012CompletedNEWDAY_LTD21st May, 2024, 17:3621st May, 2024, 20:3022nd May, 2024, 09:23AIS

NewDay would like to advise our users that we experienced an unplanned outage, between 17:36 and 20:30 BST on 22/05/2024. Users received internal server errors when attempting to communicate with our AISP services. We are no longer experiencing any issues and we continue to investigate the outage. We apologise for any inconvenience caused.

NewDay Open Banking Team

OBIE-13005CompletedSantander_UK_PLC20th May, 2024, 22:0020th May, 2024, 22:3020th May, 2024, 14:50AIS/PIS

Santander Maintenance window 20/05/24 22:00 - 22:30, you may experience intermittent issues. For all other issues, please raise a ticket via the OBL Sales Force Desk.

Thanks
Becky.

OBIE-13003CompletedThe_Co-operative_Bank_P.L.C20th May, 2024, 21:3020th May, 2024, 23:3020th May, 2024, 12:04AIS/PIS

In order to allow for essential urgent maintenance, it is necessary for our Retail Open Banking service to be unavailable between 20th May 2024 21:30 and 20th May 2024 23:30.
Apologies for the late notice and thank you for your understanding.
Digital Operations team.

OBIE-12975CompletedClydesdale_Bank_Plc20th May, 2024, 21:0021st May, 2024, 00:0013th May, 2024, 10:34AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 21:00 BST 20th - 00:00 BST 21st May 2024.

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

OBIE-13004CompletedADVANCED_PAYMENT_SOLUTIONS_LIMITED20th May, 2024, 19:0020th May, 2024, 21:0020th May, 2024, 12:50AIS/PIS

Cashplus Bank wish to advise that due to essential maintenance scheduled on Monday 20th May, PIS and AIS services may be interrupted for the period between 19:00 and 21.00.
 
We apologise for any inconvenience caused.

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.