API Downtime

Current month downtime period

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We apologise for any inconvenience caused.

OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-10007OBSD-31261FinalisedNationwide23rd Aug, 2022, 19:3024th Aug, 2022, 04:0019th Aug, 2022, 14:14AIS/PIS

We’ll be undertaking planned maintenance from 7.50pm on Tuesday 23 August, until 3.35am on Wednesday 24 August.

During this time, our Open Banking APIs will be available as normal, however some requests may fail (we’re anticipating minimal impact).

We apologise for any issues that this may cause.

OBIE-10006OBSD-31260FinalisedNationwide23rd Aug, 2022, 01:3023rd Aug, 2022, 05:3019th Aug, 2022, 14:07AIS/PIS

On Tuesday 23 August, our Payment Initiation service will be available, but will be degraded between approx. 2.30am and 5.30am. During this time, payment requests will be queued, but all requests received will be processed. There is no need to replay the payment.

Sorry for any problems this may cause.

OBIE-10005OBSD-31259FinalisedBarclays19th Aug, 2022, 23:0021st Aug, 2022, 07:0019th Aug, 2022, 12:34Other

Due to an emergency change the Barclays Developer Portal (Barclays API Exchange) will be unavailable between 19th August 23.00hrs & 21st August 07.00hrs, we apologise for the limited notice.

OBIE-10004OBSD-31258FinalisedCreationFinancialServices21st Aug, 2022, 03:0021st Aug, 2022, 06:0019th Aug, 2022, 10:55AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-10003OBSD-31257FinalisedNationwide25th Aug, 2022, 22:0026th Aug, 2022, 04:0018th Aug, 2022, 14:43AIS/PIS

On Thursday 25th and Friday 26th August, we will be undertaking scheduled maintenance between 22:00 Thursday and 04:00 Friday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-10002OBSD-31256FinalisedNationwide25th Aug, 2022, 09:0025th Aug, 2022, 18:0018th Aug, 2022, 14:41AIS/PIS

On Thursday 25th August, we will be undertaking scheduled maintenance between 09:00 and 18:00.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-10001OBSD-31255FinalisedLBG26th Aug, 2022, 00:3026th Aug, 2022, 03:3018th Aug, 2022, 14:06AIS/PIS

LBG would like to advise that all App2App services will be unavailable between 00:30 and 03:30 on 26th August due to essential certificate maintenance. This will impact all LBG brands.

OBIE-10000OBSD-31254ClosedDanske17th Aug, 2022, 07:1717th Aug, 2022, 07:2618th Aug, 2022, 12:35AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 17/08/2022 07:17:01
End Date and Time (GMT): 17/08/2022 07:26:57

OBIE-9999OBSD-31253FinalisedKleinwortHambros19th Aug, 2022, 19:3019th Aug, 2022, 21:3018th Aug, 2022, 09:30AIS/PIS

Kleinwort Hambros will carry our IT maintenance during the window. KH Online and Open Banking services may be down for short period of time during this maintenance window.

OBIE-9998OBSD-31252FinalisedBarclays21st Aug, 2022, 01:0021st Aug, 2022, 04:0017th Aug, 2022, 17:53AIS/PIS

Barclays - essential change to be implemented on 21st August 2022 (01.00hrs to 04.00hrs). During this change window there maybe some disruption and intermittent connection issues for approximately 5 minutes. We apologise for any inconvenience.

OBIE-9997OBSD-31251FinalisedBarclays4th Sep, 2022, 00:004th Sep, 2022, 08:0017th Aug, 2022, 17:49PIS

Barclays - maintenance on payment service infrastructure 4th September 2022 00.00hrs to 08.00hrs, during this time there maybe some disruption and intermittent connection issues. We apologise for any inconvenience.

OBIE-9995OBSD-31249FinalisedClydesdaleBank22nd Aug, 2022, 21:0023rd Aug, 2022, 01:0017th Aug, 2022, 13:05AIS/PIS

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work and the API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 21:00 BST on 22th August and 01:00 BST on 23rd August 2022.

This outage will also impact our direct personal and SME savings and current account customer channel. Credit card accounts will not be impacted.

We apologise for any inconvenience caused.

OBIE-9994OBSD-31248FinalisedNationwide24th Aug, 2022, 22:0025th Aug, 2022, 07:3017th Aug, 2022, 10:43AIS/PIS

On Wednesday 24th and Thursday 25th August, we will be undertaking scheduled maintenance between 22:00 Wednesday and 07:30 Thursday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9993OBSD-31247FinalisedNationwide24th Aug, 2022, 09:0024th Aug, 2022, 15:3017th Aug, 2022, 10:42AIS/PIS

On Wednesday 24th August, we will be undertaking scheduled maintenance between 09:00 and 15:30.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9992OBSD-31246FinalisedNationwide24th Aug, 2022, 00:0024th Aug, 2022, 02:0017th Aug, 2022, 10:40AIS/PIS

On Wednesday 24th August, we will be undertaking scheduled maintenance between 00:00 and 02:00.

Nationwide APIs will be available as normal, however some requests may fail. There will be a period of approximately five minutes where payment requests will be queued, however all requests will be processed.

We apologise for any issues that this may cause.

OBIE-9991OBSD-31245ONGOINGVirginMoney,Yorkshire17th Aug, 2022, 00:3017th Aug, 2022, 07:3017th Aug, 2022, 07:21Other

Pre-authorize-url-generated-virgin-money-runpathverduslive failing for  virgin money and Yorkshire bank
An exception occurring as below -à System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host

   at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)

   at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)

   --- End of inner exception stack trace —

   at System.Net.Security._SslStream.EndRead(IAsyncResult asyncResult)

   at System.Net.TlsStream.EndRead(IAsyncResult asyncResult)

   at System.Net.Connection.ReadCallback(IAsyncResult asyncResult)

   --- End of inner exception stack trace —

   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

   at Microsoft.VisualStudio.TestTools.WebStress.WebTestTransaction.ResponseReceived(IAsyncResult result)
===============================

We have a planned maintenance as below.
Monday - Friday between
22:00 - 22:30 and 23:50 - 00:20 (Clydesdale Bank group)

Could you have a check please ?

OBIE-9990OBSD-31244Completedco-operativebank20th Aug, 2022, 21:0021st Aug, 2022, 01:0016th Aug, 2022, 15:59AIS

On Saturday 20th and Sunday 21st August, we will be undertaking scheduled maintenance between 21:00 Saturday and 01:00 Sunday

If we need to back out then it would for a 3hr period c04:00.  Apart from that Open Banking can transact..

OBIE-9989OBSD-31243ONGOINGYBS16th Aug, 2022, 04:0016th Aug, 2022, 11:3016th Aug, 2022, 11:21AIS/PIS

Yorkshire Building Society would like to advise that their API's were not available between 4:00 am 16th August until 11:30:00 am due to a batch job failure. During this time all APIs were unavailable.

The issue has been resolved now.

OBIE-9988OBSD-31242FinalisedNationwide23rd Aug, 2022, 09:0023rd Aug, 2022, 15:3016th Aug, 2022, 10:25AIS/PIS

On Tuesday 23rd August, we will be undertaking scheduled maintenance between 09:00 and 15:30 Tuesday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9987OBSD-31241FinalisedNationwide19th Aug, 2022, 10:0019th Aug, 2022, 23:3516th Aug, 2022, 10:24AIS/PIS

On Friday 19th August we will be undertaking scheduled maintenance between 10:00 and 23:35.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause and the late notice of this change.

OBIE-9986OBSD-31240ONGOINGDanske15th Aug, 2022, 00:1115th Aug, 2022, 00:1516th Aug, 2022, 09:48AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 15/08/2022 00:11:31
End Date and Time (GMT): 15/08/2022 00:15:08

OBIE-9985OBSD-31239ONGOINGDanske12th Aug, 2022, 00:0812th Aug, 2022, 00:1216th Aug, 2022, 09:46AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 12/08/2022 00:08:04
End Date and Time (GMT): 12/08/2022 00:12:28

OBIE-9984OBSD-31238CompletedCumberland19th Aug, 2022, 00:0019th Aug, 2022, 03:0016th Aug, 2022, 09:45AIS/PIS

We will be conducting scheduled maintenance to our payment systems between 00:00 and 03:00 on 19th August 2022 which will see disruption to our Open Banking services.

Sorry for any inconvenience.

OBIE-9983OBSD-31237FinalisedDanske20th Aug, 2022, 22:0021st Aug, 2022, 06:0016th Aug, 2022, 09:44AIS/PIS

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-9982OBSD-31236CompletedDanske14th Aug, 2022, 02:5114th Aug, 2022, 03:1016th Aug, 2022, 09:43AIS/PIS

To update https://openbanking.atlassian.net/browse/OBSD-31186 with actual downtime

15.08.22 02:51 - 03:10

OBIE-9981OBSD-31235ONGOINGTSB17th Aug, 2022, 00:0017th Aug, 2022, 05:0016th Aug, 2022, 08:45AIS/PIS

TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Wednesday 17th of August from 00:00 to 05:00

OBIE-9980OBSD-31234FinalisedTESCO28th Aug, 2022, 03:3028th Aug, 2022, 06:3015th Aug, 2022, 16:19AIS/PIS

Description

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 3.30am and 6.30am BST on 28 August. There will be some disruption to API services during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9978OBSD-31232FinalisedTESCO5th Feb, 2023, 02:005th Feb, 2023, 07:0015th Aug, 2022, 16:15AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 7am GMT on 5 February 2023. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9977OBSD-31231FinalisedTESCO13th Sep, 2022, 00:0013th Sep, 2022, 04:0015th Aug, 2022, 16:12AIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 0.00am and 4am BST on 13 September. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9976OBSD-31230FinalisedNatWest,RBS,Ulster20th Aug, 2022, 16:0020th Aug, 2022, 20:0015th Aug, 2022, 14:40AIS/PIS

We’d like to make you aware that there will be an outage for Open Banking customers of Bankline on 20th August. This will affect customers of the following brands: NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland) and Ulster Bank (Republic of Ireland).
The outage will start at 16:00 on Sat 20th Aug and will finish at 20:10 BST on Sat 20th Aug.
During this time, Open Banking customers of the affected brands will be unable to use Bankline for Account Information Services or Payment Initiation Services.
This will only impact our customers using the Bankline product, which is approximately 1.3% of our digital customer base. All other customers will continue to be able to use our AIS and PIS endpoints throughout this change window
We’ll be using the time to make enhancements to our systems that will ensure we continue to provide you and our customers with a reliable service.
We apologise for any inconvenience this outage will cause you. Please don’t hesitate to get in touch with us

OBIE-9975OBSD-31224FinalisedNationwide22nd Aug, 2022, 22:0023rd Aug, 2022, 06:0015th Aug, 2022, 11:24AIS/PIS

We’ll be undertaking planned maintenance from 10pm on Monday 22 August, until 6am on Tuesday 23 August.

During this time, our Open Banking APIs will be available as normal, however some requests may fail (we’re anticipating minimal impact).

We apologise for any issues that this may cause.

OBIE-9974OBSD-31220CompletedNationwide18th Aug, 2022, 02:0018th Aug, 2022, 06:0015th Aug, 2022, 09:04AIS/PIS

On Thursday 18 August our Payment Initiation service will be available, but will be degraded between approx. 2.30am and 5.30am. During this time, payment requests may be queued, but all requests received will be processed. There is no need to replay the payment.

Sorry for any problems this may cause.

OBIE-9973OBSD-31219ClosedLBG14th Aug, 2022, 08:3014th Aug, 2022, 08:5414th Aug, 2022, 08:52PIS

LBG would like to advise that a number of payment requests failed at 08:23 on 14th March 2022 due to connectivity issue in the end to flow.

OBIE-9972OBSD-31218ClosedTide13th Aug, 2022, 02:0513th Aug, 2022, 13:0713th Aug, 2022, 11:56AIS/PIS

We are currently experiencing an issue affecting all traffic that started at 02:05 AM BST today.

We are still investigating the cause of the outage and we will get back to you as soon as we have any updates.

OBIE-9970OBSD-31216Finalisednationwide19th Aug, 2022, 20:0021st Aug, 2022, 10:0012th Aug, 2022, 13:38AIS/PIS

We’ll be undertaking planned maintenance from 8pm on Friday 19 August, until 10am on Sunday 21 August.  During this time, we're anticipating an 8-hour impact to our Open Banking member auth service. Please find the details as below:

  • Our Open Banking Member authorisation service will be unavailable on Sunday 21 August between midnight and 8am (8 hour window) – As a result, any new authorisation requests made during this time will fail.
    Sorry for any problems this may cause.
OBIE-9969OBSD-31215CompletedClydesdaleBank13th Aug, 2022, 00:0013th Aug, 2022, 01:3012th Aug, 2022, 10:53PIS

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance on our payments platform and payments will be unavailable between 00:00 BST and 01:30 BST on 13th August 2022. This will impact the Clydesdale, Yorkshire, B and Virgin Money accounts accessed via the APIs hosted on the following:
https://b.api-nc.cybservices.co.uk/
https://cb.api-nc.cybservices.co.uk/
https://yb.api-nc.cybservices.co.uk/
https://api.openbanking.virginmoney.com/

Payments will also be unavailable via our direct customer channels during this period.

We apologise for any inconvenience caused.

OBIE-9968OBSD-31214FinalisedClydesdaleBank20th Aug, 2022, 19:3021st Aug, 2022, 03:0012th Aug, 2022, 09:41AIS/PIS

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work and the API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 19:30 BST on 20th August - 03:00 BST on 21st August 2022.

This outage will also impact our direct personal and SME savings and current account customer channel. Credit card accounts will not be impacted.

We apologise for any inconvenience caused.

OBIE-9967OBSD-31213CompletedArbuthnotLatham13th Aug, 2022, 02:0013th Aug, 2022, 08:0011th Aug, 2022, 17:16AIS/PIS

Arbuthnot Latham would like to advise that our API’s will be unavailable from 2am 13th August to 8am 13th August.

This is to perform essential maintenance.

OBIE-9966OBSD-31212FinalisedJordanBank28th Aug, 2022, 05:0028th Aug, 2022, 09:0011th Aug, 2022, 13:44AIS

Due to essential patching maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted.

OBIE-9965OBSD-31211CompletedLBG13th Aug, 2022, 00:3013th Aug, 2022, 03:0011th Aug, 2022, 13:03PIS

LBG would like to advise that due to planned maintenance on the payments platform, Customers will be unable to request payments for a 20 minute period between 00:30 and 03:00 on 13th August, 2022.

OBIE-9964OBSD-31210ClosedHSBC11th Aug, 2022, 10:3011th Aug, 2022, 16:1211th Aug, 2022, 11:59AIS/PIS

Please note we are experiencing elevated 403 error rates since 10:30 AM.

This is applying to all HSBC Brands (HSBC Personal, HSBC Business, first direct, M&S Bank, HSBCnet, HSBC Kinetic).

We will inform you as soon as we get a confirmation of resolving this situation.

OBIE-9963OBSD-31207Completednationwide17th Aug, 2022, 18:0017th Aug, 2022, 20:0011th Aug, 2022, 10:30AIS/PIS

On Wednesday 17 August, Open Banking will be undertaking weekly maintenance between 6pm and 8pm. During this time, our (Nationwide) APIs will be available as normal. However, a very small number of requests may fail (we're anticipating minimal impact).
Sorry for any issues this may cause.

OBIE-9962OBSD-31206ONGOINGDanske10th Aug, 2022, 00:1010th Aug, 2022, 00:1511th Aug, 2022, 10:29AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 10/08/2022 00:10:42
End Date and Time (GMT): 10/08/2022 00:15:07

OBIE-9961OBSD-31205CompletedHSBC14th Aug, 2022, 00:0014th Aug, 2022, 04:0011th Aug, 2022, 09:59AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to HSBC Business and HSBCnet only.

OBIE-9960OBSD-31204ClosedLBG11th Aug, 2022, 00:3011th Aug, 2022, 01:3611th Aug, 2022, 01:32PIS

LBG would like to advise that a small number of Crecit Cards transactions failed due to a change. This has since resolved.

OBIE-9959OBSD-31203CompletedJordanBank14th Aug, 2022, 05:0014th Aug, 2022, 09:0010th Aug, 2022, 14:19AIS

Due to essential patching maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted.

OBIE-9958OBSD-31202CompletedNationwide18th Aug, 2022, 22:0019th Aug, 2022, 06:0010th Aug, 2022, 14:09AIS/PIS

On Thursday 18th and Friday 19th August, we will be undertaking scheduled maintenance between 22:00 Thursday and 06:00 Friday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9957OBSD-31201CompletedNationwide17th Aug, 2022, 10:0018th Aug, 2022, 06:3010th Aug, 2022, 14:06AIS/PIS

On Wednesday 17th and Thursday 18th August, we will be undertaking scheduled maintenance between 10:00 Wednesday and 06:30 Thursday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9956OBSD-31200CompletedNationwide11th Aug, 2022, 09:0011th Aug, 2022, 19:1010th Aug, 2022, 14:03AIS/PIS

On Thursday 11th August, we will be undertaking scheduled maintenance between 09:00 and 19:10.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause and the late notice of this change.

OBIE-9955OBSD-31199ClosedMarksandSpencerBank10th Aug, 2022, 00:0011th Aug, 2022, 16:1110th Aug, 2022, 11:04AIS

Please note that M&S Bank APIs experienced a period of elevated 500 error rates between 00:00-03:30 today. This has now been resolved.

OBIE-9954OBSD-31198Completedco-operativebank11th Aug, 2022, 22:1512th Aug, 2022, 03:0010th Aug, 2022, 10:58AIS

On Wednesday 11th and Thursday 12th August, we will be undertaking scheduled maintenance between 22:15 Wednesday and 00:00 Thursday

If we need to back out then it would for a 3hr period c03:00.  Apart from that Open Banking can transact..

OBIE-9953OBSD-31197ONGOINGTESCO10th Aug, 2022, 10:0010th Aug, 2022, 16:1910th Aug, 2022, 10:26AIS/PIS

Tesco Bank are currently experiencing an outage that is impacting our Open Banking APIs. The outage began at 10.04am BST today. Investigations are underway and an update will be provided when available.

At this time all APIs are unavailable with no alternative access methods available, and transactions will not be queued. We apologise for any inconvenience this may be causing. 

OBIE-9951OBSD-31195ClosedBarclays9th Aug, 2022, 22:0010th Aug, 2022, 06:4010th Aug, 2022, 06:19PIS

Barclays is currently having issues with Open Banking payments. This is under priority investigation.

OBIE-9950OBSD-31194ClosedLBG10th Aug, 2022, 05:3010th Aug, 2022, 06:0410th Aug, 2022, 06:03AIS

LBG would like to advise that the ability to view balances and/or transactions was impacted at 05:30 due to an issue with the application end to end flow.

OBIE-9949OBSD-31193CompletedNationwide16th Aug, 2022, 20:0017th Aug, 2022, 06:009th Aug, 2022, 15:18AIS/PIS

On Tuesday 16th and Wednesday 17th August, we will be undertaking scheduled maintenance from 8pm on Tuesday, until 6am on Wednesday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9948OBSD-31192CompletedNationwide16th Aug, 2022, 10:0016th Aug, 2022, 17:009th Aug, 2022, 15:16AIS/PIS

On Tuesday 16th August, we will be undertaking scheduled maintenance between 10:00 and 17:00 Tuesday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9947OBSD-31191CompletedBarclays11th Aug, 2022, 02:3011th Aug, 2022, 06:009th Aug, 2022, 11:18Other

Due to planned maintenance work the Barclays developer portal (Barclays API Exchange) will be unavailable between 02:30 - 06:00 on 11th August.

OBIE-9945OBSD-31189CompletedNationwide15th Aug, 2022, 10:0016th Aug, 2022, 06:008th Aug, 2022, 16:14AIS/PIS

On Monday 15th and Tuesday 16th August, we will be undertaking scheduled maintenance between 10:00 Monday and 06:00 Tuesday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9944OBSD-31188CompletedCaterAllen11th Aug, 2022, 02:3011th Aug, 2022, 04:008th Aug, 2022, 14:25AIS/PIS

Planned API Downtime due to essential maintenance.
This downtime is related to the Cater Allen Open Banking platform, not the Santander UK one.

OBIE-9943OBSD-31187CompletedClydesdaleBank10th Aug, 2022, 21:0011th Aug, 2022, 03:008th Aug, 2022, 11:12AIS/PIS

Clydesdale Bank PLC would like to notify the ecosystem that the maintenance due to take place on 10th August is now expected to end at 03:00 BST on 11th August and not 02:00 as previously advised.

We apologise for any inconvenience caused.

OBIE-9935OBSD-31179CompletedClydesdaleBank13th Aug, 2022, 04:0013th Aug, 2022, 06:005th Aug, 2022, 09:40AIS/PIS

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work and the API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 BST on 13/08/2022.

This outage will also impact our direct personal and SME savings and current account customer channel. Credit card accounts will not be impacted.

We apologise for any inconvenience caused.

OBIE-9933OBSD-31177CompletedNationwide13th Aug, 2022, 22:0014th Aug, 2022, 04:005th Aug, 2022, 08:19AIS/PIS

We’ll be undertaking planned maintenance from 10pm on Saturday 13th August, until 4am on Sunday 14 August.

During this time, some of our Open Banking services (shown below) will be unavailable between 12.01am and 3.35am on Sunday 14 August.

  • Users will be unable to retrieve an up to date balance on their Current Account(s) - the customer will receive a cached balance. (Credit Card balance will be available as normal)
  • Outbound payments can’t be initiated
  • Direct debits will be unavailable (beneficiaries & standing orders will be available as normal)
  • Any new authorisation(s) will fail

Sorry for any problems this may cause.

OBIE-9927OBSD-31171CompletedTESCO14th Aug, 2022, 03:0014th Aug, 2022, 07:004th Aug, 2022, 14:19AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 3.00am and 7am BST on 14 August. There will be some disruption to API services for our core banking products (Clubcard Pay+ and savings) during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9925OBSD-31168CompletedNationwide12th Aug, 2022, 09:0012th Aug, 2022, 18:004th Aug, 2022, 11:27AIS/PIS

On Friday 12th August, we will be undertaking scheduled maintenance between 09:00 and 18:00.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9924OBSD-31167CompletedNationwide11th Aug, 2022, 22:0012th Aug, 2022, 04:004th Aug, 2022, 11:26AIS/PIS

On Thursday 11th and Friday 12th August, we will be undertaking scheduled maintenance between 22:00 Thursday and 04:00 Friday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9922OBSD-31165CompletedNationwide10th Aug, 2022, 10:0010th Aug, 2022, 17:004th Aug, 2022, 11:22AIS/PIS

On Wednesday 10th August, we will be undertaking scheduled maintenance between 10:00 and 17:00.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9921OBSD-31164CompletedNationwide10th Aug, 2022, 22:0011th Aug, 2022, 08:004th Aug, 2022, 11:20AIS/PIS

On Wednesday 10th and Thursday 11th August, we will be undertaking scheduled maintenance between 22:00 Friday and 07:30 Thursday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9918OBSD-31161CompletedTESCO10th Aug, 2022, 23:3011th Aug, 2022, 00:303rd Aug, 2022, 13:59AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 11.30pm on 10 August and 12.30am on 11 August (BST). During this time customers may not be able to authorise / re-authorise consents on our mobile app.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9915OBSD-31158CompletedNationwide9th Aug, 2022, 22:0010th Aug, 2022, 06:003rd Aug, 2022, 10:23AIS/PIS

On Tuesday 9th and Wednesday 10th August, we will be undertaking scheduled maintenance between 22:00 Tuesday and 06:00 Wednesday.

Nationwide APIs will be available as normal, however some requests may fail.

We apologise for any issues that this may cause.

OBIE-9913OBSD-31156CompletedLBG18th Aug, 2022, 00:3018th Aug, 2022, 02:303rd Aug, 2022, 09:13AIS/PIS

LBG would like to advise that all App2App services will be unavailable between 00:30 and 02:30 on 18th August due to essential certificate maintenance. This will impact all LBG brands.

OBIE-9912OBSD-31155CompletedClydesdaleBank10th Aug, 2022, 21:0011th Aug, 2022, 02:003rd Aug, 2022, 09:13AIS/PIS

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work and the API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 21:00 BST on 10th August  and 02:00 BST on 11th August 2022.

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit card accounts will not be impacted. 

We apologise for any inconvenience caused. 

OBIE-9897OBSD-31140CompletedBOI14th Aug, 2022, 03:0014th Aug, 2022, 07:001st Aug, 2022, 09:45AIS/PIS

The Bank of Ireland API platform will be unavailable due to planned maintenance. During this time, both API banking and the bank’s online banking channels will be unavailable. 

OBIE-9876OBSD-31114FinalisedLBG20th Aug, 2022, 00:3020th Aug, 2022, 04:0025th Jul, 2022, 17:46PIS

LBG would like to advise that for a 90 minute period within the timeframe of 00:30 - 04:00 on 20th August 2022 it will not be possible to make a payment request due to maintenance on our payments platform.

This will impact the Lloyds, Halifax and Bank Of Scotland PIS journeys.

OBIE-9789OBSD-31015CompletedTESCO17th Aug, 2022, 00:0017th Aug, 2022, 04:008th Jul, 2022, 10:40AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 0.00am and 4am BST on 17 August. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9744OBSD-30957FinalisedLBG2nd Dec, 2022, 01:002nd Dec, 2022, 06:0029th Jun, 2022, 14:37AIS

LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 2nd December 2022 between 01:00 and 06:00 due to essential maintenance at a third party.

OBIE-9743OBSD-30956FinalisedLBG11th Nov, 2022, 01:0011th Nov, 2022, 06:0029th Jun, 2022, 14:35AIS

LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 11th November 2022 between 01:00 and 06:00 due to essential maintenance at a third party.

OBIE-9742OBSD-30955FinalisedLBG14th Oct, 2022, 01:0014th Oct, 2022, 06:0029th Jun, 2022, 14:34AIS

LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 14th October 2022 between 01:00 and 06:00 due to essential maintenance at a third party.

OBIE-9741OBSD-30954FinalisedLBG2nd Sep, 2022, 01:002nd Sep, 2022, 06:0029th Jun, 2022, 14:32AIS

LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 2nd September between 01:00 and 06:00 due to essential maintenance at a third party.

OBIE-9613OBSD-30809FinalisedTESCO13th Nov, 2022, 02:0013th Nov, 2022, 07:002nd Jun, 2022, 14:20AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 7am GMT on 13 November. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9611OBSD-30807FinalisedTESCO10th Sep, 2022, 22:0011th Sep, 2022, 08:002nd Jun, 2022, 14:16AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 10pm on 10 September and 8am BST on 11 September. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9609OBSD-30805FinalisedTESCO9th Oct, 2022, 02:009th Oct, 2022, 07:002nd Jun, 2022, 14:12AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 7am BST on 9 October. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9608OBSD-30804FinalisedTESCO23rd Oct, 2022, 01:0023rd Oct, 2022, 07:002nd Jun, 2022, 14:10AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 1am and 7am BST on 23 October. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9606OBSD-30802FinalisedTESCO4th Dec, 2022, 02:004th Dec, 2022, 09:002nd Jun, 2022, 14:05AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 9am GMT on 4 December. There will be some disruption to AIS services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-9605OBSD-30801FinalisedTESCO30th Oct, 2022, 01:0030th Oct, 2022, 03:002nd Jun, 2022, 13:54AIS/PIS

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 1am and 3am GMT on 30 October. There will be some disruption to AIS services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

OBIE-8885OBSD-29225FinalisedBarclays10th Sep, 2022, 22:0011th Sep, 2022, 08:0023rd Feb, 2022, 15:06AIS

Barclaycard Corporate downtime - extended maintenance period 10th September 2022 22.00hrs through to 11th September 08.00hrs. We apologise for any inconvenience this may cause.

OBIE-8884OBSD-29224FinalisedBarclays23rd Oct, 2022, 01:0023rd Oct, 2022, 07:0023rd Feb, 2022, 15:02AIS/PIS

Barclaycard Corporate downtime - quarterly maintenance 23rd October 2022 01.00hrs through to 07.00hrs. We apologise for any inconvenience this may cause.

OBIE-8864OBSD-29145FinalisedBarclays13th Nov, 2022, 02:0013th Nov, 2022, 07:0018th Feb, 2022, 16:22AIS

Barclaycard Corporate downtime - regular monthly maintenance 13th November 2022 02.00hrs through to 07.00hrs. We apologise for any inconvenience this may cause.

OBIE-8863OBSD-29144FinalisedBarclays4th Dec, 2022, 02:004th Dec, 2022, 07:0018th Feb, 2022, 16:16AIS

Barclaycard Corporate downtime - regular monthly maintenance 4th December 2022 02.00hrs through to 07.00hrs. We apologise for any inconvenience this may cause.

OBIE-8862OBSD-29143FinalisedBarclays9th Oct, 2022, 02:009th Oct, 2022, 07:0018th Feb, 2022, 16:14AIS

Barclaycard Corporate downtime - regular monthly maintenance 9th October 2022 02.00hrs through to 07.00hrs. We apologise for any inconvenience this may cause.

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.