API Downtime

Current month downtime period

If you are logged into Confluence please use one of the following workarounds to access data behind the clickable links on this page.

1. Log out of the Open Banking Confluence Page and re-open the url; or

2. Use a different browser to view this page only (for example if you’re logged on to Open Banking Confluence in Chrome then please try firefox or any other browser you have); or

3. If the browser you’re using has an incognito browsing option, then please try browsing in incognito.

We apologise for any inconvenience caused.

OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-13841PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0018th Nov, 2024, 13:31AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13840PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0018th Nov, 2024, 13:30AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13839PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 02:0518th Nov, 2024, 13:29AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

OBIE-13838PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0018th Nov, 2024, 13:28AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13837PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0018th Nov, 2024, 13:27AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13836PlannedBarclays_Bank_UK_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0018th Nov, 2024, 13:26AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause

OBIE-13835PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 02:0010th Aug, 2025, 07:0018th Nov, 2024, 13:24AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13834PlannedBarclays_Bank_UK_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:0018th Nov, 2024, 13:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13833PlannedBarclays_Bank_UK_Plc22nd Jun, 2025, 01:0022nd Jun, 2025, 07:0018th Nov, 2024, 13:20AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 22/06/2025 from 01:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13832PlannedBarclays_Bank_UK_Plc8th Jun, 2025, 02:008th Jun, 2025, 07:0018th Nov, 2024, 13:17AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/06/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13831PlannedBarclays_Bank_UK_Plc18th May, 2025, 02:0018th May, 2025, 07:0018th Nov, 2024, 13:16AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 18/05/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13830PlannedBarclays_Bank_UK_Plc6th Apr, 2025, 02:006th Apr, 2025, 07:0018th Nov, 2024, 13:15AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/04/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13829PlannedBarclays_Bank_UK_Plc15th Mar, 2025, 22:0016th Mar, 2025, 08:0018th Nov, 2024, 13:14AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 15/03/2025 22:00 and 16/03/2025 08:00. Apologies for any inconvenience this may cause

OBIE-13467PlannedTESCO_PERSONAL_FINANCE_PLC1st Mar, 2025, 22:002nd Mar, 2025, 08:005th Sep, 2024, 14:55AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13828PlannedBarclays_Bank_UK_Plc23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0018th Nov, 2024, 13:12AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/02/2025 between 01:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13425PlannedTESCO_PERSONAL_FINANCE_PLC23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0030th Aug, 2024, 09:54AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13827PlannedBarclays_Bank_UK_Plc9th Feb, 2025, 02:009th Feb, 2025, 07:0018th Nov, 2024, 13:11AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13429PlannedTESCO_PERSONAL_FINANCE_PLC9th Feb, 2025, 02:009th Feb, 2025, 07:0030th Aug, 2024, 11:33AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13673PlannedCynergy_Bank_plc14th Jan, 2025, 18:0014th Jan, 2025, 22:0011th Oct, 2024, 17:18AIS/PIS

Dear TPP,

As part of our ongoing commitment to improving our service, Cynergy Bank is moving to a new Open Banking provider. Our new solution will launch on or after 14 January 2025.

Consequently, customers connecting with Cynergy Bank through your solution will need to reconnect, to ensure they still have access. We will also be contacting our Open Banking customers to advise them of this change.

To facilitate your testing, we will publish the revised endpoints to our Sandbox by 5 December 2024.

We will give advance notice if downtime is planned during the deployment, although this is not currently anticipated. The existing endpoints will be disconnected on 14 January 2025 and replaced with new endpoints.
If you need further information please contact us at OBAccAdmin@cynergybank.co.uk .

Regards,
Cynergy Bank.

OBIE-13826PlannedBarclays_Bank_UK_Plc12th Jan, 2025, 02:0012th Jan, 2025, 07:0018th Nov, 2024, 13:05AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 12/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13304PlannedTESCO_PERSONAL_FINANCE_PLC12th Jan, 2025, 02:0012th Jan, 2025, 07:0026th Jul, 2024, 15:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12495PlannedHSBC_UK_Bank_Plc28th Dec, 2024, 22:0029th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12494PlannedHSBC_UK_Bank_Plc21st Dec, 2024, 22:0022nd Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12493PlannedHSBC_UK_Bank_Plc14th Dec, 2024, 22:0015th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13824PlannedLloyds_Bank_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:0018th Nov, 2024, 12:26PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13823PlannedBank_of_Scotland_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:0018th Nov, 2024, 12:26PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13661PlannedLloyds_Bank_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:27AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13660PlannedBank_of_Scotland_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:26AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13807PlannedLloyds_Bank_PLC8th Dec, 2024, 02:008th Dec, 2024, 04:0013th Nov, 2024, 11:26AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 8th December 2024 between 02:00 and 03:00. This may extend until 04:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13806PlannedBank_of_Scotland_PLC8th Dec, 2024, 02:008th Dec, 2024, 04:0013th Nov, 2024, 11:25AIS/PIS

LBG (Halifax) would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 8th December 2024 between 02:00 and 03:00. This may extend until 04:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13138PlannedTESCO_PERSONAL_FINANCE_PLC8th Dec, 2024, 02:008th Dec, 2024, 07:0018th Jun, 2024, 10:06AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 8 December 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12212PlannedBarclays_Bank_UK_Plc8th Dec, 2024, 02:008th Dec, 2024, 07:0014th Nov, 2023, 16:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12492PlannedHSBC_UK_Bank_Plc7th Dec, 2024, 22:008th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13744PlannedHSBC_UK_Bank_Plc7th Dec, 2024, 15:008th Dec, 2024, 01:0031st Oct, 2024, 10:14AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

OBIE-12428PlannedMBNA_LIMITED6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:28AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12427PlannedLloyds_Bank_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12426PlannedBank_of_Scotland_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:26AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-13846PlannedNEWDAY_LTD6th Dec, 2024, 00:006th Dec, 2024, 06:0018th Nov, 2024, 15:47AIS

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 12am and 6am GMT on 06/12/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

OBIE-13853PlannedCater_Allen_Limited5th Dec, 2024, 00:155th Dec, 2024, 09:0019th Nov, 2024, 11:58AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13659PlannedLloyds_Bank_PLC4th Dec, 2024, 02:004th Dec, 2024, 04:0010th Oct, 2024, 15:24AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13658PlannedBank_of_Scotland_PLC4th Dec, 2024, 02:004th Dec, 2024, 04:0010th Oct, 2024, 15:16AIS/PIS

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13852PlannedCater_Allen_Limited4th Dec, 2024, 00:004th Dec, 2024, 08:0019th Nov, 2024, 11:57AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-12491PlannedHSBC_UK_Bank_Plc30th Nov, 2024, 22:001st Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13851PlannedCater_Allen_Limited26th Nov, 2024, 00:0026th Nov, 2024, 08:0019th Nov, 2024, 11:57AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13849PlannedBarclays_Bank_UK_Plc24th Nov, 2024, 07:0024th Nov, 2024, 08:0019th Nov, 2024, 11:52AIS/PIS

Barclays will be carrying out maintenance impacting Account Sharing, Payments and Confirmation of Funds on 24/11/2024 between 07:00 to 08:00. We do not expect more than 5 minutes downtime during this window. Apologies for any inconvenience this may cause

OBIE-13861PlannedBarclays_Bank_UK_Plc24th Nov, 2024, 04:0024th Nov, 2024, 08:0020th Nov, 2024, 15:02AIS/PIS

Barclays will be completing maintenance on 24/11/2024 between 04:00 till 08:00 impacting Account Sharing, Payments and Confirmation of Funds. Apologies for any inconvenience this may cause.

OBIE-13856PlannedBank_of_Ireland_(UK)_Plc24th Nov, 2024, 03:0024th Nov, 2024, 07:0019th Nov, 2024, 15:51AIS/PIS

During a planned change some customers and TPPs may be impacted, however the service will remain available throughout.

OBIE-13857PlannedBarclays_Bank_UK_Plc24th Nov, 2024, 02:0024th Nov, 2024, 04:0019th Nov, 2024, 16:01PIS

Barclays will be completing maintenance on 24/11/2024 between 02:00 and 04:00 which will specifically impact bulk/group payments. Apologies for any inconvenience this may cause.

OBIE-13850PlannedCater_Allen_Limited24th Nov, 2024, 02:0024th Nov, 2024, 10:3019th Nov, 2024, 11:56AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13657PlannedLloyds_Bank_PLC24th Nov, 2024, 02:0024th Nov, 2024, 04:0010th Oct, 2024, 15:15AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13656PlannedBank_of_Scotland_PLC24th Nov, 2024, 02:0024th Nov, 2024, 04:0010th Oct, 2024, 15:14AIS/PIS

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13802PlannedBarclays_Bank_UK_Plc24th Nov, 2024, 01:0024th Nov, 2024, 04:0012th Nov, 2024, 16:10PIS

We expected two periods of downtime lasting no more that 5 minutes each within the period of 01:00 - 04:00 on the 24th November.

We apologise for any inconvenience this may cause.

OBIE-13667PlannedLloyds_Bank_PLC24th Nov, 2024, 00:3024th Nov, 2024, 11:0011th Oct, 2024, 13:39PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

OBIE-13666PlannedBank_of_Scotland_PLC24th Nov, 2024, 00:3024th Nov, 2024, 11:0011th Oct, 2024, 13:36PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

OBIE-12490PlannedHSBC_UK_Bank_Plc23rd Nov, 2024, 22:0024th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13820PlannedNorthern_Bank_Limited_t/a_Danske_Bank23rd Nov, 2024, 21:0024th Nov, 2024, 07:0018th Nov, 2024, 08:47AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13810PlannedHSBC_UK_Bank_Plc23rd Nov, 2024, 20:0024th Nov, 2024, 05:0013th Nov, 2024, 15:05PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.
A full outage is expected and our services will be unavailable during this time.
This release will apply to HSBCnet File Payments only.

OBIE-13801PlannedHSBC_UK_Bank_Plc23rd Nov, 2024, 16:0023rd Nov, 2024, 22:0012th Nov, 2024, 15:48AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, up to 1 5 minutes of full outage is expected.

This release will apply to HSBC MiVision only.

OBIE-13805PlannedBank_of_Ireland_(UK)_Plc23rd Nov, 2024, 01:0023rd Nov, 2024, 09:0013th Nov, 2024, 09:49AIS/PIS

The Open Banking service will be unavailable during essential maintenance.

OBIE-13825PlannedC._Hoare_&_CO.23rd Nov, 2024, 00:0024th Nov, 2024, 23:4518th Nov, 2024, 12:32AIS/PIS

Please note our Open Banking service will be unavailable on Saturday 23rd and Sunday 24th November as we work to upgrade our systems.  
 
We apologise sincerely for this disruption to our services. 

OBIE-13798PlannedZempler_Bank_Limited22nd Nov, 2024, 20:0023rd Nov, 2024, 06:0011th Nov, 2024, 13:26AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Friday 22nd November, PIS and AIS services may be interrupted for the period between 22/11/24 20:00 and 23/11/24 06.00.
 
We apologise for any inconvenience caused.

OBIE-13766PlannedNational_Westminster_Bank_Plc22nd Nov, 2024, 20:0023rd Nov, 2024, 18:005th Nov, 2024, 09:45AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers.

The outage will take place from 20:00 BST on Friday 22nd November until 18:00 BST on Saturday 23rd November. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-13816PlannedLloyds_Bank_PLC22nd Nov, 2024, 19:0023rd Nov, 2024, 06:0015th Nov, 2024, 16:29AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd November 2024 between 19:00 - 06:00 (23rd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13815PlannedBank_of_Scotland_PLC22nd Nov, 2024, 19:0023rd Nov, 2024, 06:0015th Nov, 2024, 16:28AIS/PIS

LBG (Bank of Scotland) would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd November 2024 between 19:00 - 06:00 (23rd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13842PlannedSantander_UK_PLC22nd Nov, 2024, 02:0022nd Nov, 2024, 02:3018th Nov, 2024, 14:38AIS/PIS

Maintenance window.

OBIE-13848PlannedCater_Allen_Limited22nd Nov, 2024, 01:3022nd Nov, 2024, 08:0019th Nov, 2024, 11:52AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13775PlannedLloyds_Bank_PLC21st Nov, 2024, 10:3021st Nov, 2024, 13:306th Nov, 2024, 15:43Open Data

LBG would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13774PlannedBank_of_Scotland_PLC21st Nov, 2024, 10:3021st Nov, 2024, 13:306th Nov, 2024, 15:42Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13862ActiveCreation_Financial_Services_Limited21st Nov, 2024, 05:0021st Nov, 2024, 07:0020th Nov, 2024, 15:13AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-13808ActiveNationwide_Building_Society21st Nov, 2024, 01:3021st Nov, 2024, 05:3013th Nov, 2024, 11:37AIS/PIS

On Thursday 21st November we will be undertaking scheduled maintenance between 01:30 and 05:30.

During this period Nationwide APIs will be available as normal but some requests may fail.

OBIE-13863ActiveCAPITAL_ONE_(EUROPE)_PLC21st Nov, 2024, 00:0021st Nov, 2024, 04:0020th Nov, 2024, 18:03PIS

Please be advised of the following maintenance.

Date/Time of Planned Work
21st Nov  00:00 - 04:00  UK Time

Description of the work
Failback Open Banking data layer to region 1

Services Affected and Actions required:
During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available.

OBIE-13864CompletedNationwide_Building_Society20th Nov, 2024, 23:0020th Nov, 2024, 23:3521st Nov, 2024, 00:47AIS/PIS

Nationwide experienced an increase in errors between 11pm and 11.35pm on Wednesday 20 November. During this time, a number of AIS Transaction requests failed. The issue has since been resolved and service is available as normal.
Sorry for any problems this may have caused you.

OBIE-13855ActiveCAPITAL_ONE_(EUROPE)_PLC20th Nov, 2024, 22:0021st Nov, 2024, 06:0019th Nov, 2024, 13:43AIS

Please be advised of the following maintenance.

Date/Time of Planned Work
20th - 21st Nov  22:00 - 06:00  UK Time

Description of the work
IDS: Trex Failback

Services Affected and Actions required:
During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.
(Customer Registrations will not happen, Customers can’t log in)

OBIE-13860ActiveZempler_Bank_Limited20th Nov, 2024, 19:0020th Nov, 2024, 22:0020th Nov, 2024, 11:17AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Wednesday 20th November, PIS and AIS services may be interrupted for the period between 19:00 and 22.00.
 
We apologise for any inconvenience caused.
 

OBIE-13773ActiveLloyds_Bank_PLC20th Nov, 2024, 10:3020th Nov, 2024, 13:306th Nov, 2024, 15:41Open Data

LBG would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13772ActiveBank_of_Scotland_PLC20th Nov, 2024, 10:3020th Nov, 2024, 13:306th Nov, 2024, 15:40Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13858CompletedSantander_UK_PLC20th Nov, 2024, 01:3020th Nov, 2024, 02:1520th Nov, 2024, 09:20PIS

Santander is currently experiencing intermittent issues with our PIS service which may cause your clients payments to fail. We will be deploying a fix to resolve this at 1.30am tonight, and the service will be unavailable for approx. 45 mins while this is being deployed.
 
We apologise for any inconvenience caused as we work to resolve this issue.
No outage caused by this change.

OBIE-13821CompletedSantander_UK_PLC19th Nov, 2024, 23:0020th Nov, 2024, 04:0018th Nov, 2024, 11:27AIS

Potential disruption impacting new Customers who try to register card information during this maintenance window. There is no impact to existing Customers.
Not an outage

OBIE-13771CompletedLloyds_Bank_PLC19th Nov, 2024, 10:3019th Nov, 2024, 13:306th Nov, 2024, 15:38Open Data

LBG would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13770CompletedBank_of_Scotland_PLC19th Nov, 2024, 10:3019th Nov, 2024, 13:306th Nov, 2024, 15:36Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13843CompletedBarclays_Bank_UK_Plc19th Nov, 2024, 00:0019th Nov, 2024, 04:0018th Nov, 2024, 14:40AIS

Tesco Bank would like to advise that they will be carrying out some planned maintenance between 12am and 4am (GMT) on 19 November 2024.  
We do not expect an outage, but there may be some disruption to our AIS get transactions endpoint affecting our credit card products.
No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13859ActiveSantander_UK_PLC18th Nov, 2024, 22:0020th Nov, 2024, 18:0020th Nov, 2024, 09:46AIS/PIS

There is a bank wide issue currently ongoing where we are seeing a spike in latency across all our endpoints.

Apologise for any inconvenience this may be causing, we will update this ticket when we this issue is resolved.

Can this ticket please be deleted. Praveen has raised a communication ticket 54122.

OBIE-13817CompletedZempler_Bank_Limited18th Nov, 2024, 00:0018th Nov, 2024, 03:0015th Nov, 2024, 18:14AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 18th November, PIS and AIS services will be interrupted for the period between 00:00 and 03.00.
 
We apologise for any inconvenience caused.

OBIE-13813CompletedBarclays_Bank_UK_Plc17th Nov, 2024, 18:0017th Nov, 2024, 22:0015th Nov, 2024, 09:02AIS/PIS

As previously notified via the ecosystem breaking change comms, we are implementing FAPI 1.0 Advanced on the 17th November, within the period of 18:00 - 22:00. We are not expected any downtime, but requests to the Authorization endpoints not meeting the new requirements will be rejected from this point.

OBIE-13819CompletedNational_Westminster_Bank_Plc17th Nov, 2024, 12:0017th Nov, 2024, 12:4517th Nov, 2024, 13:59AIS/PIS

We are writing to advise of an incident that occurred between 12:02 GMT and 12:37 GMT, impacting AIS & PIS for NatWest, RBS & UBN which has now been resolved.

Please accept our apologies for any inconvenience this issue caused.

OBIE-13845CompletedNorthern_Bank_Limited_t/a_Danske_Bank17th Nov, 2024, 08:0317th Nov, 2024, 08:0918th Nov, 2024, 14:59AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 17/11/2024 08:03:09
End Date and Time (GMT): 17/11/2024 08:09:05

OBIE-13847CompletedAIB_Group_(UK)_plc17th Nov, 2024, 07:0018th Nov, 2024, 13:3019th Nov, 2024, 10:51PIS

We are aware of intermittent issues with a number of PISP requests from Sunday 17th Nov 07:00am  – Monday 18th Nov 13:30. Service is fully restored. Apologies for any inconvenience caused.

Regards,
AIB Group (UK) plc
 

OBIE-13814CompletedCreation_Financial_Services_Limited17th Nov, 2024, 03:0017th Nov, 2024, 06:0015th Nov, 2024, 12:14AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-13812CompletedAIB_Group_(UK)_plc17th Nov, 2024, 02:0017th Nov, 2024, 10:0014th Nov, 2024, 09:49AIS/PIS

Please be advised there is a planned payments services upgrade scheduled for Sunday the 17th of November between 2am to 10am, where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users.
PIS services will be unavailable for both personal and corporate.

OBIE-13811CompletedBarclays_Bank_UK_Plc17th Nov, 2024, 02:0017th Nov, 2024, 04:0013th Nov, 2024, 15:11PIS

Barclays will be undertaking maintenance on 17/11/2024 between 02:00 and 04:00 which will impact specifically bulk/batch payments. Apologies for any inconvenience this may cause.

OBIE-13792CompletedHSBC_UK_Bank_Plc17th Nov, 2024, 00:0017th Nov, 2024, 09:008th Nov, 2024, 17:09AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBC Business only.

OBIE-13809CompletedTSB_BANK_PLC16th Nov, 2024, 23:0017th Nov, 2024, 07:3013th Nov, 2024, 13:06AIS/PIS

TSB will be performing essential maintenance activity between 16/11/2024 23:00 to 17/11/2024 7:30 UKT.
Apologies for any inconvenience caused.

OBIE-12489CompletedHSBC_UK_Bank_Plc16th Nov, 2024, 22:0017th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13794CompletedNorthern_Bank_Limited_t/a_Danske_Bank16th Nov, 2024, 21:0017th Nov, 2024, 07:0011th Nov, 2024, 08:31AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13800CompletedThe_Co-operative_Bank_P.L.C16th Nov, 2024, 20:0017th Nov, 2024, 09:0012th Nov, 2024, 12:39AIS/PIS

There is upcoming planned maintenance to our Open Banking services from 8pm Saturday 16 November until 9am on Sunday 17 November. During this time, services will not be available.

We apologise in advance for any inconvenience.

Co-operative Bank - Open Banking team

OBIE-13776CompletedHSBC_UK_Bank_Plc16th Nov, 2024, 20:0017th Nov, 2024, 05:006th Nov, 2024, 15:56AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

OBIE-13714CompletedHSBC_UK_Bank_Plc16th Nov, 2024, 18:0017th Nov, 2024, 05:0023rd Oct, 2024, 16:24AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet only.

OBIE-13844CompletedNorthern_Bank_Limited_t/a_Danske_Bank16th Nov, 2024, 11:4716th Nov, 2024, 11:5018th Nov, 2024, 14:58AIS/PIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 16/11/2024 11:47:41
End Date and Time (GMT): 16/11/2024 11:50:37

OBIE-13818CompletedArbuthnot_Latham_&_Co.,_Limited16th Nov, 2024, 09:1516th Nov, 2024, 15:0016th Nov, 2024, 09:12AIS/PIS

Due to essential maintenance our API's will be unavailable from 9am until 3pm on the 16th November.

We apologise for any inconvenience this may cause.

OBIE-13565CompletedBank_of_Ireland_(UK)_Plc16th Nov, 2024, 05:0016th Nov, 2024, 12:3024th Sep, 2024, 14:19AIS/PIS

The Open Banking service will be unavailable.

OBIE-13655CompletedLloyds_Bank_PLC16th Nov, 2024, 02:0016th Nov, 2024, 04:0010th Oct, 2024, 15:13AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13654CompletedBank_of_Scotland_PLC16th Nov, 2024, 02:0016th Nov, 2024, 04:0010th Oct, 2024, 15:12AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13822CompletedSantander_UK_PLC15th Nov, 2024, 23:2615th Nov, 2024, 23:3218th Nov, 2024, 11:42AIS

Unplanned outage caused by an internal upgrade. TPPs would have seen an increase in 500 errors being returned during the outage window. All services have been restored.

OBIE-13787CompletedNEWDAY_LTD15th Nov, 2024, 01:0015th Nov, 2024, 06:007th Nov, 2024, 17:03AIS

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 01:00 and 06:00 GMT on 15/11/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

OBIE-13804CompletedHSBC_UK_Bank_Plc14th Nov, 2024, 18:3015th Nov, 2024, 01:0013th Nov, 2024, 09:17AIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.
No outage is expected but some disruption to services may be experienced. This release will apply to HSBC MiVision only.

OBIE-13791CompletedHSBC_UK_Bank_Plc13th Nov, 2024, 23:0014th Nov, 2024, 14:008th Nov, 2024, 15:49AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, a full outage is expected between 13th Nov 23:20 – 14th Nov 08:00 GMT and our services will be unavailable during this time.

In case rollback is not required, the full outage will be limited to 4 hours 40 mins and our services will be up by/before 7 AM GMT.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MIVision).

OBIE-13649CompletedMBNA_LIMITED13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:33AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13648CompletedLloyds_Bank_PLC13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:32AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13647CompletedBank_of_Scotland_PLC13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:29AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13784CompletedNationwide_Building_Society12th Nov, 2024, 22:0013th Nov, 2024, 05:007th Nov, 2024, 14:58AIS/PIS

We'll be undertaking scheduled maintenance from 10pm on Tuesday 12 November, until 5am on Wednesday 13 November.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

OBIE-13796CompletedSantander_UK_PLC12th Nov, 2024, 18:0012th Nov, 2024, 19:0011th Nov, 2024, 12:14Other

Due to an internal change our Sandbox will be unavailable on 12th Nov between 6 - 6.15pm.

OBIE-13777CompletedMizuho_Bank_Ltd12th Nov, 2024, 09:0012th Nov, 2024, 17:006th Nov, 2024, 17:04AIS/PIS

Due to planned firmware update work at one datacentre there is a possibility of brief, intermittent outages.

OBIE-13799CompletedNationwide_Building_Society12th Nov, 2024, 00:1512th Nov, 2024, 01:3512th Nov, 2024, 10:27AIS/PIS

We are aware of a serious disruption to our Open Banking service between approximately 00:15 and 01:35 this morning, 12/11/24. We are investigating the cause of this as a priority.

The service has been running as normal since approximately 01:35 and we will continue to monitor closely.

OBIE-13788CompletedCAPITAL_ONE_(EUROPE)_PLC11th Nov, 2024, 22:0012th Nov, 2024, 06:008th Nov, 2024, 10:30AIS

Please be advised of the following upcoming maintenance:

Identity Service failover.

Services Affected and Actions required:

During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

(Customer Registrations will not happen, Customers can’t log in)

Times stated are UK Time.

OBIE-13760CompletedClydesdale_Bank_Plc11th Nov, 2024, 21:0012th Nov, 2024, 02:004th Nov, 2024, 10:23AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services will be unavailable for all accounts hosted on https://api.prod.ob.virginmoney.com/ between 21:00 GMT 11th and 02:00 GMT 12th November 2024. 

This outage will also impact our direct customer channels, which will be unavailable during this maintenance slot.

We apologise for any inconvenience caused. 

OBIE-13797CompletedZempler_Bank_Limited11th Nov, 2024, 19:0011th Nov, 2024, 23:0011th Nov, 2024, 13:24AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 11th November, PIS and AIS services may be interrupted for the period between 19:00 and 23.00.
 
We apologise for any inconvenience caused.
 

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.