API Downtime

API Downtime

Current month downtime period

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OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-15387PlannedBarclays_Bank_UK_Plc14th Mar, 2026, 22:0015th Mar, 2026, 08:0026th Sep, 2025, 16:29AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 14 March and 8am GMT on 15 March 2026 due to planned maintenance.  
During this time may be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-15386PlannedBarclays_Bank_UK_Plc22nd Feb, 2026, 01:0022nd Feb, 2026, 07:0026th Sep, 2025, 16:27AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 22 February 2026 due to planned maintenance.  
During this time may be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-15385PlannedBarclays_Bank_UK_Plc8th Feb, 2026, 02:008th Feb, 2026, 07:0026th Sep, 2025, 16:26AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 8 February 2026 due to planned maintenance.  
During this time may be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-15384PlannedBarclays_Bank_UK_Plc11th Jan, 2026, 02:0011th Jan, 2026, 07:0026th Sep, 2025, 16:24AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 1 January 2026 due to planned maintenance.  
During this time may be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14055PlannedHSBC_UK_Bank_Plc27th Dec, 2025, 22:0028th Dec, 2025, 08:0030th Dec, 2024, 13:52Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14054PlannedHSBC_UK_Bank_Plc20th Dec, 2025, 22:0021st Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14053PlannedHSBC_UK_Bank_Plc13th Dec, 2025, 22:0014th Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14942PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0017th Jun, 2025, 11:19AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 7 December 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13841PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0018th Nov, 2024, 13:31AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14052PlannedHSBC_UK_Bank_Plc6th Dec, 2025, 22:007th Dec, 2025, 08:0030th Dec, 2024, 13:50Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13906PlannedMBNA_LIMITED5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:29AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13905PlannedLloyds_Bank_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13904PlannedBank_of_Scotland_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:26AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-14051PlannedHSBC_UK_Bank_Plc29th Nov, 2025, 22:0030th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14050PlannedHSBC_UK_Bank_Plc22nd Nov, 2025, 22:0023rd Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14241PlannedInvestec_Bank_PLC22nd Nov, 2025, 02:0022nd Nov, 2025, 09:006th Feb, 2025, 15:00AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-15367PlannedBarclays_Bank_UK_Plc16th Nov, 2025, 01:3016th Nov, 2025, 04:4524th Sep, 2025, 10:43AIS/PIS

Tesco Bank would like to advise that there will be disruption to the Tesco Bank Open Banking APIs between 1.30 am and 4.45am GMT on 16 November 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's AIS APIs for our Clubcard Pay+ and savings products. Payment APIs will be unavailable for all products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14049PlannedHSBC_UK_Bank_Plc15th Nov, 2025, 22:0016th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14845PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0029th May, 2025, 16:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 November 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13840PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0018th Nov, 2024, 13:30AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14048PlannedHSBC_UK_Bank_Plc8th Nov, 2025, 22:009th Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15391PlannedBarclays_Bank_UK_Plc8th Nov, 2025, 01:008th Nov, 2025, 16:0029th Sep, 2025, 11:39AIS/PIS

Planned outage on 8th November from 01:00 to 16:00 - AIS/PIS/COF on international payments journey only

OBIE-14047PlannedHSBC_UK_Bank_Plc1st Nov, 2025, 22:002nd Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15399PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 01:1530th Sep, 2025, 09:46AIS/PIS

Planned outage on 26th October from 01:00-02:15 - total downtime will be 2 hour 15 due to clock change - AIS/PIS/COF

OBIE-14704PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 03:002nd May, 2025, 11:39AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 3am GMT on 26 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13839PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 02:0518th Nov, 2024, 13:29AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

OBIE-14046PlannedHSBC_UK_Bank_Plc25th Oct, 2025, 22:0026th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14240PlannedInvestec_Bank_PLC25th Oct, 2025, 02:0025th Oct, 2025, 09:006th Feb, 2025, 14:59AIS/PIS

Due to routine maintenance on our servers we may experience brief moments of unavailability.

OBIE-14677PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0025th Apr, 2025, 14:12AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 19 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13838PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0018th Nov, 2024, 13:28AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14045PlannedHSBC_UK_Bank_Plc18th Oct, 2025, 22:0019th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13903PlannedMBNA_LIMITED17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:24AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13902PlannedLloyds_Bank_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13901PlannedBank_of_Scotland_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:22AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-15331PlannedBarclays_Bank_UK_Plc12th Oct, 2025, 00:0012th Oct, 2025, 07:0015th Sep, 2025, 16:36PIS

Planned outage on 12th October from 00:00-07:00 - PIS impact

OBIE-15313PlannedBarclays_Bank_UK_Plc12th Oct, 2025, 00:0012th Oct, 2025, 07:0012th Sep, 2025, 09:51PIS

 Planned outage on 12th October from 00:00-07:00 impacting PIS -  faster payments

OBIE-14044PlannedHSBC_UK_Bank_Plc11th Oct, 2025, 22:0012th Oct, 2025, 08:0030th Dec, 2024, 13:46Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15390PlannedBarclays_Bank_UK_Plc11th Oct, 2025, 18:0012th Oct, 2025, 07:0029th Sep, 2025, 11:29AIS/PIS

Planned outage on 11th October 18:00 to 12th October 07:00 - AIS/PIS/COF may have slow response times

OBIE-15371PlannedHSBC_UK_Bank_Plc11th Oct, 2025, 17:0012th Oct, 2025, 04:0025th Sep, 2025, 09:21AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.
A full outage is expected and our services will be unavailable during this time.

This release will apply to HSBCnet only.

OBIE-15400PlannedBarclays_Bank_UK_Plc11th Oct, 2025, 07:0011th Oct, 2025, 08:0030th Sep, 2025, 10:50Other

Planned outage on 11th October from 07:00-08:00 - intermittent impact - should not impact API traffic but will impact onboarding and managing credentials.

OBIE-15289PlannedLloyds_Bank_PLC11th Oct, 2025, 00:3011th Oct, 2025, 10:009th Sep, 2025, 07:25PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 06:30 on 11th October 2025. This may extended until 10:00 if a backout is required.

OBIE-15288PlannedBank_of_Scotland_PLC11th Oct, 2025, 00:3011th Oct, 2025, 10:009th Sep, 2025, 07:23PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 06:30 on 11th October 2025. This may extended until 10:00 if a backout is required.

OBIE-15346PlannedLloyds_Bank_PLC8th Oct, 2025, 10:008th Oct, 2025, 11:0018th Sep, 2025, 16:30AIS/PIS

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 8th October 2025 between 09:00 and 11:00, during which any online documentation will not be present.

OBIE-15311PlannedBank_of_Ireland_(UK)_Plc8th Oct, 2025, 00:008th Oct, 2025, 08:0011th Sep, 2025, 18:35AIS/PIS

The Open Banking service will be unavailable during essential maintenance.

OBIE-15382PlannedClydesdale_Bank_Plc6th Oct, 2025, 21:0010th Oct, 2025, 23:0025th Sep, 2025, 16:23AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking maintenance between 21:00 and 23:00 BST 6th October 2025. As a result all accounts hosted on the stand alone API services will be unavailable during this period.

This outage will also impact our direct customer channels.

We apologise for any inconvenience caused. 

OBIE-15381PlannedClydesdale_Bank_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0025th Sep, 2025, 16:21AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 02:00 and 07:00 BST on 5th October 2025.  TPPs will be unable to grant new consents for credit card accounts hosted on the stand alone APIs during this period. Existing consents will continue to work as expected.

Personal and SME current and savings accounts will not be impacted.

We apologise for any inconvenience caused

OBIE-14642PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0015th Apr, 2025, 17:05AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 5 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13837PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0018th Nov, 2024, 13:27AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-15378PlannedNationwide_Building_Society5th Oct, 2025, 01:505th Oct, 2025, 07:3025th Sep, 2025, 10:47AIS/PIS

On Sunday 5 October between 1.50am until 7.30am we will be undertaking scheduled maintenance.

During this period a cached Balance will be returned for Nationwide credit cards, Nationwide Credit Card Transactions will be unavailable and payments to Nationwide Credit Cards will be queued.

All Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-15361PlannedAIB_Group_(UK)_plc5th Oct, 2025, 00:005th Oct, 2025, 06:0023rd Sep, 2025, 10:23AIS/PIS

Please be advised there is a planned payments services upgrade scheduled for Sunday the 5th of October between 12am to 6am, where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users.

PIS services will be unavailable for both Personal and Corporate.

OBIE-15297PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 00:005th Oct, 2025, 08:0010th Sep, 2025, 10:00PIS

Planned outage on 5th October from 00:00-08:00 - impacting Barclays international customers only - PIS

OBIE-15379PlannedThe_Co-operative_Bank_P.L.C4th Oct, 2025, 23:255th Oct, 2025, 04:3525th Sep, 2025, 14:28AIS/PIS

In order to complete required maintenance our Retail and SME Open Banking services will be unavailable from 23:25 on Saturday 4 October to 04:35 Sunday 5 October 2025.

OBIE-15402PlannedMarks_&_Spencer_Financial_Services_Plc4th Oct, 2025, 22:355th Oct, 2025, 05:0530th Sep, 2025, 15:54AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time. If roll back needed, the outage time may be extended 2 additional hours to 07:05 UKT.

This release will only apply to M&S Bank.

OBIE-14043PlannedHSBC_UK_Bank_Plc4th Oct, 2025, 22:005th Oct, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15398PlannedNorthern_Bank_Limited_t/a_Danske_Bank4th Oct, 2025, 21:005th Oct, 2025, 07:0030th Sep, 2025, 08:31AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-15380PlannedClydesdale_Bank_Plc4th Oct, 2025, 19:005th Oct, 2025, 04:0025th Sep, 2025, 16:20AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 19:00 BST 4th and 04:00 BST 5th October 2025. Personal and SME savings and current accounts hosted on the stand alone API services will be unavailable during this period. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused.

OBIE-15389PlannedLloyds_Bank_PLC4th Oct, 2025, 00:304th Oct, 2025, 04:0026th Sep, 2025, 17:51PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 4th October 2025. This may extended until 04:00 if a backout is required.

OBIE-15388PlannedBank_of_Scotland_PLC4th Oct, 2025, 00:304th Oct, 2025, 04:0026th Sep, 2025, 17:46PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 02:30 on 4th October 2025. This may extended until 04:00 if a backout is required.

OBIE-15394PlannedMBNA_LIMITED4th Oct, 2025, 00:004th Oct, 2025, 06:0029th Sep, 2025, 11:44AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-15393PlannedLloyds_Bank_PLC4th Oct, 2025, 00:004th Oct, 2025, 06:0029th Sep, 2025, 11:43AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-15392PlannedBank_of_Scotland_PLC4th Oct, 2025, 00:004th Oct, 2025, 06:0029th Sep, 2025, 11:42AIS/PIS

LBG (Bank of Scotland/Halifax) would like to advise that we are undertaking planned maintenance on 4th October 2025 between 00:00 - 04:00. The window may extend till 06:00 if there is a need for a roll back. This consists of a database change which will cause disruption to our Open Banking APIs. During the outage, customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-15377PlannedNationwide_Building_Society3rd Oct, 2025, 04:003rd Oct, 2025, 06:3025th Sep, 2025, 10:37AIS/PIS

On Friday 3 October, we'll be undertaking scheduled maintenance between 4am and 6.30am

During this period, Nationwide APIs will be available as normal, however some requests may fail. Between approximately 4am and 4.45am payment requests will be queued, but all requests will be processed.

OBIE-15383ActiveCAPITAL_ONE_(EUROPE)_PLC1st Oct, 2025, 01:001st Oct, 2025, 01:4526th Sep, 2025, 13:23AIS

Please be advised of the following maintenance.

Date/Time of Planned Work: 1st Oct 01:00 - 01:45 UK Time

Description of the work
Failover Profile databases to region 1

Services Affected and Actions required:
During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.
(Customer Registrations will not happen, Customers can’t log in)

OBIE-15325ActiveBarclays_Bank_UK_Plc30th Sep, 2025, 23:001st Oct, 2025, 05:0012th Sep, 2025, 14:11AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11pm BST on 30 September and 5m BST on 1 October 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's APIs for all products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-15401CompletedHSBC_UK_Bank_Plc30th Sep, 2025, 09:2230th Sep, 2025, 10:2830th Sep, 2025, 13:28AIS/PIS

We have had an incident impacting First Direct where customers were unable to access Online Banking via Mobile Application. This is now resolved and service has recovered.

OBIE-15359ActiveCumberland_Building_Society30th Sep, 2025, 00:0030th Sep, 2025, 03:0022nd Sep, 2025, 11:12AIS/PIS

Please be advised, The Cumberland's Open Banking service will be offline while we conduct routine maintenance on the 30th September 2025 between 00:00 and 03:00.

OBIE-15397ActiveZempler_Bank_Limited29th Sep, 2025, 19:0029th Sep, 2025, 23:4529th Sep, 2025, 12:13AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled for Monday 29th September 2025, PIS and AIS services maybe interrupted for a period between 19:00 and 23:45.

OBIE-15369CompletedTSB_BANK_PLC29th Sep, 2025, 01:0029th Sep, 2025, 05:0025th Sep, 2025, 07:26AIS/PIS

TSB will be performing essential maintenance activity on 29th September 2025 between 1:00 to 5:00 UKT under CHG0108565.

Apologies for any inconvenience caused.

OBIE-15347CompletedNational_Westminster_Bank_Plc28th Sep, 2025, 02:0028th Sep, 2025, 02:3018th Sep, 2025, 16:34AIS/PIS

We’d like to inform you that there will be an outage to Open Banking services for customers of NatWest on 28th September 2025 from 02:00 until 02:30 (GMT).

During this outage, NatWest customers will be unable to use Account Information Services or Payment Initiation Services. Accordingly, they will be unable to create new Consents, consume existing Consents, nor initiate Consent Renewals during this time.

Please accept our apologies for any inconvenience this may cause.

OBIE-15358CompletedBarclays_Bank_UK_Plc27th Sep, 2025, 22:0028th Sep, 2025, 08:0022nd Sep, 2025, 10:46AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 27 September and 8am BST on 28 September 2025 due to planned maintenance.  
During this time there will be disruption to Tesco Bank's AIS APIs for our Clubcard Pay+ and savings products. Payment APIs will be unavailable for all products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14042CompletedHSBC_UK_Bank_Plc27th Sep, 2025, 22:0028th Sep, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-15244CompletedNorthern_Bank_Limited_t/a_Danske_Bank27th Sep, 2025, 21:0028th Sep, 2025, 07:001st Sep, 2025, 10:32AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-15396CompletedNational_Westminster_Bank_Plc27th Sep, 2025, 09:0027th Sep, 2025, 10:0029th Sep, 2025, 11:57PIS

NatWest Group customers were impacted by a second period of instability with our payment journeys between 09:00 and 10:00 on Sat 27th Sep. Again this impacted a small percentage of customer journeys across all 3 UK brands; NatWest, RBS and Ulster Bank NI and was related to the earlier issue between 04:00 and 06:38 on the same morning.

OBIE-15343CompletedBarclays_Bank_UK_Plc27th Sep, 2025, 07:3028th Sep, 2025, 14:0018th Sep, 2025, 13:56AIS/PIS

Planned outage on 27th September from 07:30 to 28th September 14:00 - iPortal only

OBIE-15395CompletedNational_Westminster_Bank_Plc27th Sep, 2025, 04:0027th Sep, 2025, 06:3829th Sep, 2025, 11:53PIS

NatWest Group customers were impacted by some instability with our payment journeys between 04:00 and 06:38 on Sat 27th Sep. This impacted a small percentage of customer journeys across all 3 UK brands; NatWest, RBS and Ulster Bank NI

We would like to apologise for the inconvenience this issue would have caused.

OBIE-15363CompletedBarclays_Bank_UK_Plc27th Sep, 2025, 04:0027th Sep, 2025, 08:0023rd Sep, 2025, 11:53AIS/PIS

We are expecting no more than 5 minutes of downtime within the period of 04:00 - 08:00 on the 27th September.

We apologise for any inconvenience this may cause.

OBIE-15344CompletedBarclays_Bank_UK_Plc27th Sep, 2025, 04:0027th Sep, 2025, 08:0018th Sep, 2025, 13:59AIS/PIS

Planned outage on 27th September 04:00-08:00 - should be no AIS/PIS impact

OBIE-15268CompletedCater_Allen_Limited27th Sep, 2025, 02:0027th Sep, 2025, 11:004th Sep, 2025, 11:51AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-15368CompletedCynergy_Bank_plc26th Sep, 2025, 13:0026th Sep, 2025, 15:0024th Sep, 2025, 17:13PIS

Due to scheduled downtime for maintenance Open Banking Payment API will not be available between 13:00 - 15:00 PM GMT 26 September 2025.

Sorry for the inconvenience caused.

Cynergy Bank

OBIE-15354CompletedHSBC_UK_Bank_Plc25th Sep, 2025, 23:0026th Sep, 2025, 07:0019th Sep, 2025, 14:21AIS/PIS

We would like to notify that the planned maintenance scheduled for 24/Sept/25 between 23:00 UKT and 25/Sept/25 07:00 has been postponed and will now happen between 23:00 UKT on 25th of September and 07:00 UKT on 26th of September 2025.

There will be a full outage from 23:20 (25th of Sept) to 01:50 (26th of Sept), and potentially from 03:50 to 05:20 (26th of Sept) in case of a rollback.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision).

OBIE-15374CompletedBarclays_Bank_UK_Plc25th Sep, 2025, 06:0525th Sep, 2025, 10:3825th Sep, 2025, 09:47AIS

Unplanned outage on 25th September 06:05 - AIS intermittent issues

OBIE-15373CompletedMBNA_LIMITED25th Sep, 2025, 02:3525th Sep, 2025, 04:4125th Sep, 2025, 09:27AIS

LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS services and the ability to create consents.

OBIE-15372CompletedBank_of_Scotland_PLC25th Sep, 2025, 02:3525th Sep, 2025, 04:4125th Sep, 2025, 09:23AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS/PIS services and the ability to create consents.

OBIE-15370CompletedLloyds_Bank_PLC25th Sep, 2025, 02:3525th Sep, 2025, 04:4125th Sep, 2025, 09:21AIS/PIS

LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 02:35 and 04:41 25th September 2025. This adversely impacted AIS/PIS services and the ability to create consents.

OBIE-15304CompletedHSBC_UK_Bank_Plc24th Sep, 2025, 23:0025th Sep, 2025, 07:0011th Sep, 2025, 14:00AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

There will be a full outage from 23:20 (24th of Sept) to 01:50 (25th of Sept), and potentially from 03:50 to 05:20 (25th of Sept) in case of a rollback.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision).

OBIE-15334CompletedNationwide_Building_Society24th Sep, 2025, 17:3025th Sep, 2025, 04:2016th Sep, 2025, 09:41AIS/PIS

We'll be undertaking scheduled maintenance from 5.30pm on Wednesday 24 September, until 4.20am on Thursday 25 September.

During this time, there will be two periods of c.5mins between approximately 02:00 and 03:30, where our VRP service will be unavailable.

Other than the impact detailed above, Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-15376CompletedNorthern_Bank_Limited_t/a_Danske_Bank24th Sep, 2025, 16:4024th Sep, 2025, 16:4925th Sep, 2025, 10:30AIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 24/09/2025 16:40:41
End Date and Time (GMT): 24/09/2025 16:43:30

OB UK API: AIS/PIS/CoF

  • Customer Impact - Service was running at: 81.77%
  • Volume of customers impacted (circa): 113
  • OAUTH2 failed 0 times out of 143
  • AIS failed 113 times out of 446
  • PIS failed 0 times out of 31
  • COF failed 0 times out of 0
    Internal system malfunction (downtime) caused an impact on Open Bank services
    ASPSP: Danske Bank
    Start Date and Time (GMT): 24/09/2025 16:46:11
    End Date and Time (GMT): 24/09/2025 16:49:09

OB UK API: AIS/PIS/CoF

  • Customer Impact - Service was running at: 91.30%
  • Volume of customers impacted (circa): 58
  • OAUTH2 failed 0 times out of 149
  • ob-account-and-transaction-api-v4 failed 1 times out of 1
  • AIS failed 57 times out of 473
  • PIS failed 0 times out of 44
  • COF failed 0 times out of 0
OBIE-15339CompletedClydesdale_Bank_Plc24th Sep, 2025, 14:0025th Sep, 2025, 08:0016th Sep, 2025, 17:15AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance work between 14:00 BST 24th and 08:00 BST 25th September 2025. As a result all accounts hosted on the stand alone API services will be unavailable during this period.

We apologise for any inconvenience caused.

OBIE-15375CompletedNorthern_Bank_Limited_t/a_Danske_Bank24th Sep, 2025, 13:2624th Sep, 2025, 13:3025th Sep, 2025, 10:25AIS

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 24/09/2025 13:26:12
End Date and Time (GMT): 24/09/2025 13:30:11

OB UK API: AIS/PIS/CoF

  • Customer Impact - Service was running at: 84.46%
  • Volume of customers impacted (circa): 223
  • OAUTH2 failed 0 times out of 356
  • AIS failed 223 times out of 1047
  • PIS failed 0 times out of 32
  • COF failed 0 times out of 0
OBIE-15357CompletedNationwide_Building_Society24th Sep, 2025, 10:0024th Sep, 2025, 17:0022nd Sep, 2025, 08:53AIS/PIS

We'll be undertaking scheduled maintenance between 10am and 5pm on Wednesday 24 September.

During this time, Nationwide APIs will be available as normal, but some requests may fail.

Sorry for any problems this may cause.

OBIE-15267CompletedCater_Allen_Limited24th Sep, 2025, 01:0024th Sep, 2025, 08:004th Sep, 2025, 11:40AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-15360CompletedHSBC_UK_Bank_Plc24th Sep, 2025, 00:0024th Sep, 2025, 04:0022nd Sep, 2025, 16:10AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window, where some disruption to services may be experienced.

During this window, there will be a full outage from 00:30 to 01:00 and from 03:00 to 03:30 and our services will be unavailable during this time.

This release will only apply to HSBC Personal.

OBIE-15366CompletedMBNA_LIMITED23rd Sep, 2025, 20:5524th Sep, 2025, 00:1524th Sep, 2025, 09:21AIS

LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025. This adversely impacted AIS services and the ability to create consents.

OBIE-15365CompletedBank_of_Scotland_PLC23rd Sep, 2025, 20:5524th Sep, 2025, 00:1524th Sep, 2025, 09:15AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025.. This adversely impacted AIS/PIS services and the ability to create consents.

OBIE-15364CompletedLloyds_Bank_PLC23rd Sep, 2025, 20:5524th Sep, 2025, 00:1524th Sep, 2025, 09:10AIS/PIS

LBG would like to advise that due to issues in the end to end flow, Open Banking services were impacted between 20:55 23rd September and 00:15 on 24th September 2025. This adversely impacted AIS/PIS services and the ability to create consents.

OBIE-15362ActiveBarclays_Bank_UK_Plc23rd Sep, 2025, 09:2523rd Sep, 2025, 11:35Other

Barclays is currently experiencing issues specific to the iPortal corporate channel - this is under investigation

OBIE-15342CompletedCumberland_Building_Society22nd Sep, 2025, 19:0022nd Sep, 2025, 23:0017th Sep, 2025, 15:27AIS/PIS

Please be aware we have some scheduled maintenance to complete on the evening of Monday 22nd September

OBIE-15318CompletedNationwide_Building_Society22nd Sep, 2025, 08:0022nd Sep, 2025, 22:0012th Sep, 2025, 11:44AIS/PIS

We’ll be undertaking scheduled maintenance between 8am and 10pm on Monday 22 September.

During this time our Open Banking service will be available as normal, although some requests may fail

OBIE-15322CompletedClydesdale_Bank_Plc22nd Sep, 2025, 06:0022nd Sep, 2025, 08:3012th Sep, 2025, 13:26AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 06:00 and 08:30 BST 22nd September 2025. TPP's may experience potential service degradation or unavailability for all accounts hosted on the merged APIs during this period. 

We apologise for any inconvenience caused. 

OBIE-15353CompletedSantander_UK_PLC22nd Sep, 2025, 01:0022nd Sep, 2025, 02:3019th Sep, 2025, 11:59AIS/PIS

We’d like to inform you that there will be an outage to Open Banking services on 22th September 01:00 to 02:30 GMT, impacting V4 endpoints only,

We will be using the time to carry out essential maintenance on our systems that will ensure we continue to provide you and your customers with a reliable service.

Please accept our apologies for any inconvenience this may cause.

OBIE-15355CompletedNorthern_Bank_Limited_t/a_Danske_Bank21st Sep, 2025, 22:0022nd Sep, 2025, 05:0019th Sep, 2025, 15:14AIS/PIS

Danske Bank are carrying out some planned maintenance during the above mentioned times. This may lead to some intermittent issues.

OBIE-15316CompletedNationwide_Building_Society21st Sep, 2025, 20:0022nd Sep, 2025, 06:0012th Sep, 2025, 11:39AIS/PIS

We'll be undertaking planned maintenance from 8pm on Sunday 21 September, until 6am on Monday 22 September.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-15352CompletedCreation_Financial_Services_Limited21st Sep, 2025, 03:0021st Sep, 2025, 06:0019th Sep, 2025, 11:20AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-15336CompletedBank_of_Ireland_(UK)_Plc21st Sep, 2025, 03:0021st Sep, 2025, 07:0016th Sep, 2025, 15:04AIS/PIS

During essential maintenance some customers and TPPs may experience issues when accessing the Open Banking service.

OBIE-15329CompletedNationwide_Building_Society21st Sep, 2025, 01:3021st Sep, 2025, 05:3015th Sep, 2025, 15:00AIS/PIS

We'll be undertaking scheduled maintenance between 1.30am and 5.30am on Sunday 21 September.

During this time, Nationwide APIs will be available as normal, but some requests may fail.

Sorry for any problems this may cause.

OBIE-15307CompletedClydesdale_Bank_Plc21st Sep, 2025, 00:3021st Sep, 2025, 06:0011th Sep, 2025, 16:07AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance between 00:30 and 06:00 BST 21st September 2025. During this period, balances and transaction history will not be updated and attempts to initiate payments for accounts hosted on merged API services will be unsuccessful and will need to be initiated again, once the outage is completed.  New AIS consents will continue to work as normal.

This outage will also impact our direct customer channels.  

We apologise for any inconvenience caused. 

OBIE-15293CompletedBarclays_Bank_UK_Plc21st Sep, 2025, 00:0021st Sep, 2025, 08:009th Sep, 2025, 16:35PIS

Planned outage on 21st September from 00:00-08:00 impacting PIS

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.