Unplanned outage for authentication journeys
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Salesforce Integration
changed the Status21 June 2024 at 12:33Active
Completed
Salesforce Integration
updated the End Date and Time21 June 2024 at 12:33None
21 Jun 2024, 12:00
Salesforce Integration
changed the Status21 June 2024 at 11:14planned
Active
Salesforce Integration
created the Issue21 June 2024 at 11:14Unresolved
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Salesforce Integration
Salesforce IntegrationStart Date and Time
21 Jun 2024, 10:00
End Date and Time
21 Jun 2024, 12:00
API
AIS/PIS
Planned/Unplanned
Unplanned
Created 21 June 2024 at 11:14
Updated 21 June 2024 at 12:33
We are aware that customers are having difficulties impacting the BOI 365 mobile and desktop channel. This is impacting Open Banking authentication journeys, meaning customers cannot authenticate new AIS consents or payments. AIS journeys not requiring a new consent are not impacted.