Unplanned downtime
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Salesforce Integration
Salesforce IntegrationStart Date and Time
23 Jun 2024, 21:30
End Date and Time
23 Jun 2024, 22:15
API
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Unplanned
Created 24 June 2024 at 07:58
Updated 24 June 2024 at 07:58
This is retrospective notice that the BOI 365 mobile app experienced downtime where some customers will have faced challenges logging in and carrying out authentication. As a result, Open Banking authentication was also impacted, with customers unable to authenticate new consents and submit payments.