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Planned downtime impacting OB APIs due to end of year work in Production.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Planned downtime impacting OB APIs due to maintenance work in Production.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Planned downtime impacting OB APIs due to deployment to Production.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted.

Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted.

NewDay would like to advise TPPs that they will be undertaking unscheduled deployment and maintenance between 10:30 am and 12noon am BST on 06/12/2022. There will be potential disruption to AIS/PIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, HSBC Business, first direct, M&S Bank, HSBCnet, HSBC Kinetic).

On Monday 12th December, we will be undertaking scheduled maintenance between 09:00 and 20:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Sunday 11th and Monday 12th December, we will be undertaking scheduled maintenance between 20:00 and 06:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

Silicon Valley Bank will be performing required infrastructure maintenance on December 10 between 4:30 p.m. and 7:30 a.m. There will be brief service disruption during this time.

For Key rotation tasks we have to interrupt the Service for AIS/PIS/CBPII.

We’ll provide the final outage once we’ll finish the tasks

Sorry for the inconvenience

Capital One’s Mobile Application has been temporarily unavailable to customers since 10:40 AM. This will have impacted app to app redirection journeys. Capital One APIs and Online Banking Platform are not impacted.

LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 9th December 2022 between 01:00 and 06:00 due to essential maintenance at a third party.

TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Thursday 08th of December from 00:00 to 05:00.

TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Wednesday 07th of December from 00:00 to 05:00.

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime.

04.12.22 00:06 - 00:41

04.12.22 00:47 - 00:50

04.12.22 01:25 - 01:30

To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime.

04.12.22 00:06 - 00:41

04.12.22 00:47 - 00:50

04.12.22 01:25 - 01:30

To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime.

04.12.22 00:06 - 00:41

04.12.22 00:47 - 00:50

04.12.22 01:25 - 01:30

This was triggered due to known issue where account doesn’t exist in the backend database. Our apis returning 500 with “No content found”.

There is already an existing jira  - CSOB-20579 raised with lab.

We experienced a high level of errors on all AIS traffic starting at just before 9am. This impacted one of our two data centres, with traffic to the unaffected data centre being processed as normal. The impacted data centre has been marked out restoring service and all errors have stopped. The root cause is being investigated and is believed to be related to a certificate issue.

Maintenance work being carried out on our host system

Planned API downtime due to maintenance.

This downtime is related to the Cater Allen Open Banking platform, not the Santander UK one.

Planned API downtime due to maintenance.

This downtime is related to the Cater Allen Open Banking platform, not the Santander UK one.

On Thursday 8th December, we will be undertaking scheduled maintenance between 09:30 and 17:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

LBG would like to advise that the ability to complete Payment requests will be unavailable on 3rd December between 05:00 and 06:00 due to essential maintenance on our core banking system

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work between 04:00 and 06:00 GMT on 10th December 2022.  Our API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable during this period.

This outage will also impact our direct personal and SME savings and current account customer channel.   Credit Card accounts will not be impacted. 

We apologise for any inconvenience caused.

Santander are undertaking essential maintenance resulting in the PIS API being unavailable from 6th Dec @12.30am until 6th Dec @ 2.00am

On Thursday 8th and Friday 9th December, we will be undertaking scheduled maintenance between 22:00 and 07:15.

Between approximately 01:00 and 02:45 our Open Banking services will be unavailable. For the remainder of the period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Thursday 8th December, we will be undertaking scheduled maintenance between 01:30 and 05:30.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 0.00am and 4am GMT on 10 January 2023. There will be some disruption to AIS services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

Planned maintenance work upgrading our banking platform is scheduled between 9th December 22:00 and 10th December 06:00. During this time, service will not be available.

We apologize in advance for any inconvenience.

Co-operative Open Banking team

LBG would like to advise that our Commercial channel will be unavailable from 21:00 on 5th December 2022 till 04:00 on 6th December. AIS and PIS requests for Commercial Customers will not be available during this time.

LBG would like to advise that our Commercial channel will be unavailable from 18:30 on 3rd December 2022 till 10:00 on 4th December. AIS and PIS requests for Commercial Customers will not be available during this time.

LBG would like to advise that our Commercial channel will be unavailable from 21:00 on 2nd December 2022 till 04:00 on 3rd December. AIS and PIS requests for Commercial Customers will not be available during this time.

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 30/11/2022 03:35:04
End Date and Time (GMT): 30/11/2022 03:39:08

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 30/11/2022 02:01:19
End Date and Time (GMT): 30/11/2022 02:05:11

LBG would like to advise that from 03:51 requests for balances and transactions on Accounts (Lloyds, Halifax, Bank of Scotland) are failing. This is ongoing and currently under investigation.

On Wednesday 7th December, we will be undertaking scheduled maintenance between 09:00 and 21:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Wednesday 7th December, we will be undertaking scheduled maintenance between 04:00 and 06:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period between approximately 04:00 and 04:45 where payment requests may be queued, but all requests received will be processed.

On Tuesday 6th December, we will be undertaking scheduled maintenance between 21:00 and 23:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

This morning (30/11/22) Barclays were seeing issues with payment endpoints (excluding sweeping) 06:04am-08:57am. The issue is now resolved. We apologise for any inconvenience caused

Maintenance on the Barclays API Exchange between 3:00AM and 7.00AM on the 12th December. We apologise for any inconvenience this may cause

Barclays maintenance 10th December 04:00hrs to 08:00hrs, during this period we are only expecting 5 minutes unavailability. Sorry for any inconvenience this may cause

On Tuesday 6th December, we will be undertaking scheduled maintenance between 10:00 and 18:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Tuesday 6th December, we will be undertaking scheduled maintenance between 01:00 and 04:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Monday 5th December, we will be undertaking scheduled maintenance between 09:00 and 21:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

On Saturday 3rd and Sunday 4th December, we will be undertaking scheduled maintenance between 21:00 and 03:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause.

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 28/11/2022 09:05:34
End Date and Time (GMT): 28/11/2022 09:07:45

During this window, the Capital One Mobile Application will be unavailable due to essential maintenance. The Capital One API endpoints and Online Banking Platform will remain available.

TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Wednesday 30th of November from 00:00 to 05:00.

To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime.

27.11.22 00:05 - 00:10

27.11.22 01:34 - 02:11

27.11.22 02:36 - 02:45

To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime.

27.11.22 00:05 - 00:10

27.11.22 01:34 - 02:11

27.11.22 02:36 - 02:45

To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime.

27.11.22 00:05 - 00:10

27.11.22 01:34 - 02:11

27.11.22 02:36 - 02:45

On Sunday 4 December, some of our Credit Card services will be unavailable between 1.50am and 7.30am. During this time, Credit Cards will show a cached balance and Credit Card Transactions will be unavailable.

Sorry for any problems this may cause.

LBG would like to advise that a number of consent requests failed between 19:30 and 19:41 on the 27th November due to a connectivity issue in the end to end flow.

On Friday 2 December, we’ll be undertaking scheduled maintenance between 10am and 3pm.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause

During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 10pm on 3 December 2022 and 9am GMT on 4 December 2022. There will be some disruption to API services during this time.

APIs for our core banking products (Clubcard Pay+ and savings) will be disrupted between 10pm on 3 December and 8am on 4 December.

APIs for credit cards will be disrupted between 2am and 9am on 4 December.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

The Open Banking service will be unavailable for 90 minutes within the outage window above. This is for essential maintenance which will also affect the bank’s online channel.

Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance between 02:00 and 07:00 GMT 4th December 2022. TPPs will be unable to grant new consents for credit card accounts hosted on https://api.prod.ob.virginmoney.com/ during this period. Existing consents should continue to work as expected.

Credit card accounts will be unavailable on the mobile app during this period. Our personal and SME current and savings accounts will not be impacted.

We apologise for any inconvenience caused.

Barclays maintenance - 6th December 02:00hrs till 11:00hrs impacting Barclays API Exchange (developer portal) Apologies for any inconvenience this may cause.

On Wednesday 30 November, we’ll be undertaking scheduled maintenance between 10am and 5.30pm.

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause

Barclays -30th November 20:00hrs till 1st December 06:00hrs maintenance impacting Barclays API Exchange (developer portal) Apologies for any inconvenience this may cause.

We’d like to make you aware that there will be an outage of Open Banking services for NatWest, RBS, Ulster Bank Northern Ireland and Ulster Bank Republic of Ireland customers using Bankline from 21:00 on Fri 02 December until 03:00 on Sat 03 December.

During the outage, customers using Bankline will be unable to use Account Information Services or Payment Initiation Services.

Please accept our apologies for any inconvenience that this will cause you.

OB Down time for Maintenance

Cynergy bank OB API’s will be not available between 29th November 2022(18:00) to 29th November 2022(23:00) due to scheduled maintenance.

Please reach out to us for any concerns.

Sorry for the inconvenience.

Cynergy Bank

On Tuesday 29 November, we’ll be undertaking scheduled maintenance between midnight and 6am. .

During this period, Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for any problems this may cause

Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted.

The Open Banking service will be unavailable during planned maintenance and updates.

Barclaycard Corporate maintenance 3rd December 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 12th November 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate downtime due to clockchange 29th October 2023 01:00hrs through to 03.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 22nd October 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 8th October 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 9th September 2023 22:00hrs through to 10th September 2023 08.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 6th August 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 9th July 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 25th June 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 4th June 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 21st May 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 2nd April 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 4th March 2023 22:00hrs through to 5th March 2023 08.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 19th February 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 5th February 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Barclaycard Corporate maintenance 8th January 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused.

Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 BST on 8 October 2023 due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Regards,

Tesco Bank Open Banking Team

Tesco Bank would like to advise that Open Banking APIs will not be available between 01:00 and 07:00 BST on 29 October 2023 due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Regards,

Tesco Bank Open Banking Team

Tesco Bank would like to advise that Open Banking APIs will not be available between 01:00 and 02:05 GMT on 29 October 2023 due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Regards,

Tesco Bank Open Banking Team

Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 GMT on 3 December 2023 due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Regards,

Tesco Bank Open Banking Team

Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 GMT on 12 November 2023 due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Regards,

Tesco Bank Open Banking Team

Hi All,

Tesco Bank would like to advise that Open Banking APIs will not be available between 09-09-2023 22:00:00 BST & 10-09-2023 08:00:00 BST due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Kind Regards,

Tesco Bank Open Banking Team

Hi All,

Tesco Bank would like to advise that Open Banking APIs will not be available between 04-03-2023 22:00:00 GMT & 05-03-2023 08:00:00 GMT due to planned maintenance.

During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. 

Kind Regards,

Tesco Bank Open Banking Team

Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 7am GMT on 5 February 2023. There will be some disruption to API services for credit cards during this time.

During the period of unavailability, no alternative access methods will be available and transactions will not be queued.

Thanks
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/11/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 3am GMT on 27 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 27/10/2024 between 01:00 to 03:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 20 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 20/10/2024 between 01:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 6 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/10/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 14 September and 8am BST on 15 September 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards from 14/09/2024 22:00 till 15/09/2024 08:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 11 August 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 11/08/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 14 July 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 14/07/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 23 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/06/2024 between 01:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 9 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/06/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 19 May 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/05/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 14th May 2024 between 21:00 - 01:00 (15th May). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 14th May 2024 between 21:00 - 01:00 (15th May). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 12th May 2024 between 01:00 and 03:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 12th May 2024 between 01:00 and 03:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

On Saturday 11th and Sunday 12th May, we will be undertaking scheduled maintenance between approximately 22:00 and 10:00.

Between approximately 00:00 and 06:30, our Open Banking services will be impacted as following:

A cached balance will be provided for current accounts and credit cards All other account data (e.g. transactions, payments, statements etc) will be unavailable Payment initiation for immediate, VRP, standing order or direct debit payments will not be possible. Payments into current accounts and credit cards will be queued New authorisations will not be possible.
We apologise for any inconvenience caused.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the merged API services for all accounts hosted on https://api.openbanking.virginmoney.com/ will be unavailable between 22:00 BST 11th and 08:30 BST 12th May 2024.  

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 BST on 11th May 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 and 02:00 on 11th May 2024. The window may extend till 03:30 if there is a need for a roll back.

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 and 02:00 on 11th May 2024. The window may extend till 03:30 if there is a need for a roll back.

Barclays will be completing maintenance between 10/05/2024 22:00 until 11/05/2024 07:00 which will only impact corporate clients using Account Sharing or Payments services. Apologies for any inconvenience this may cause

On Friday 10th May we will be undertaking scheduled maintenance between 00:00 and 06:00.

During this period Nationwide APIs will be available as normal but some requests may fail. 

On Thursday 9th and Friday 10th April we will be undertaking scheduled maintenance between 23:00 and 07:30

There will be a period of approximately five minutes at approximately 23:15 where our VRP service will be unavailable.

With the exception of the above, Nationwide APIs will otherwise be available as normal. However, some requests may fail.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 21:00 - 23:00 BST 8th May 2024.

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

During this window, the Capital One Online Banking platform will be unavailable due to essential maintenance. The Capital One Mobile Application and Open Banking API endpoints will remain available.

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 7th May 2024 between 21:00 - 01:00 (8th May). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 7th May 2024 between 21:00 - 01:00 (8th May). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 20:00 and 23:30 BST on 7th May 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused.

TSB will be performing essential maintenance activity on Tuesday 07th of May 2024 between 01:00 AM till 5:00 AM.

Apologies for any inconvenience caused.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11.30pm on 6 May and 6am BST on 7 May 2024 due to planned maintenance.  
During this time there will be disruption to APIs for all of our products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.
 
This release will apply to HSBC Kinetic only.

On Sunday 5th and Monday 6th May we will be undertaking scheduled maintenance between 20:00 and 06:00.

During this period Nationwide APIs will be available as normal but some requests may fail. 

Due to scheduled maintenance Open Banking will not be available between 20:00 - 23:00 GMT 05 May 2024. You might face some discrepancy while accessing OB Platform.

Sorry for the inconvenience caused.

Cynergy Bank

Barclays will be completing maintenance 05/05/2024 between 07:00 and 08:00. We are only expecting blips of impact to Account sharing, Payments and Confirmation of Funds. Apologies for any inconvenience this may cause.

Internal maintenance upgrade on 5th May from 5am - 10am. Impacting Corporate Customers only.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBC Business and Kinetic.

SME Open Banking services will be unavailable from 04/05 23:00 until 05/05 08:30 due to essential maintenance being required.

Apologies for interruption to service.
Digital Operations Team

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

There may be blips in the service within the period of 03:00 - 06:00 on the 4th May.

We apologise for any inconvenience this may cause.

TSB will be performing essential maintenance activities on May 4th, 2024, from midnight.
We apologize for any inconvenience caused.

TSB will be performing essential maintenance activity on Friday 03rd of May 2024 between 01:00 AM till 06:00 AM.

Apologies for any inconvenience caused.

Planned maintenance

Due to urgent maintenance work being required, our Retail & SME service will be unavailable from 2nd May 2024 22:00 until 3rd May 2024 01:00.
We apologise for the late notice of this outage.
Digital Operations Team

BOI are aware that some customers are having issues logging in / authenticating payments in the 365 online channel, and equivalent Open Banking journeys (impacting account information consents and payments). The issue is being investigated.

We are currently investigating an issue impacting consent authorisation for NatWest Group brands; NatWest, RBS, UBN, UBR, RBSI and NWI

This will impact anyone trying to authorise a payment or create a new account access consent.

Our engineers are working on this as a matter of urgency.

Please accept our apologies for the inconvenience this is causing.

Unplanned outage from 11:21 - 12:05, impacting all services.

We are pleased to confirm that all services have now been fully restored.

Apologise for any disruption this may have caused.

NewDay would like to advise our users that we experienced an unplanned outage, between 02:38 and 02:48 BST on 02/05/2024. Users received internal server errors when attempting to communicate with our AISP services. We are no longer experiencing any issues and we continue to investigate the outage. We apologise for any inconvenience caused.

NewDay Open Banking Team

Virgin Money would ike to notify the ecosystem that we are experiencing issues with the stand-alone API service for accounts hosted on https://api.prod.ob.virginmoney.com/ . As a result, customers are unable to complete consents for TPP services. Existing consents continue to work as normal.

These issues are currently under priority investigation and we apologise for any inconvenience caused. 

Due to urgent maintenance work being required, our Retail and SME service will be unavailable from 29th April 2024 @ 22:00 until 30th April 2024@ 01:00.
We apologise for the late notice of this outage.
Digital Operations Team

TSB will be performing essential maintenance activities on April 29, 2024, from 8 PM to 9 PM.

We apologize for any inconvenience caused.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 14:00 BST 29th and 08:00 BST 30th April 2024.

We apologise for any inconvenience caused.

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

LBG would like to advise that a number of account and payment requests for Lloyds Bank failed between 04:06 - 04:30 due to a connectivity issue in the end to end flow.

LBG would like to advise that a number of account and payment requests for Halifax and Bank of Scotland failed between 04:06 - 04:30 due to a connectivity issue in the end to end flow.

Creation will be doing maintenance during this time which will affect the API intermittently.

There is a planned payments services upgrade scheduled for Sunday the 28th of April between 2:00 AM and 4:00 AM where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users.
.PIS services will be unavailable for both personal and corporate

During essential patching there may be an increase in failed calls during 2 15 minutes slots: 2.00-2.15 and 5.50-6.05.

Barclays were experiencing intermittent disruption to service impacting AIS, PIS and COF between 01.10 and 01:30 and we apologise for any inconvenience caused.

TSB will be performing essential maintenance activities on April 28, 2024, from midnight till 8:00 a.m.
We apologize for any inconvenience caused.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Description*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

Essential maintenance, full outage not expected slight disruption only.

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

Barclays will be completing maintenance on 27/04/2024 between 04:00 and 08:00 on Accounts and Payments. Apologies for any inconvenience this may cause

LBG would like to advise that due issues in the end to end flow, some account initiation services were intermittently impacted between 00:09 - 00:12, 02:24 - 02:25, 02:42 - 02:44, 03:06 - 03:09.

LBG would like to advise that due issues in the end to end flow, some account initiation services were intermittently impacted between 00:09 - 00:12, 02:24 - 02:25, 02:42 - 02:44, 03:06 - 03:09.

TSB will be performing essential maintenance activities on April 27, 2024, from midnight till 8:00 a.m.

We apologize for any inconvenience caused.

Essential maintenance, full outage not expected slight disruption only.

We're currently investigating an issue, which is causing an increase in errors.

During this time, you may experience an increase in AIS errors (such as requests for Balance & Transactions)

Our payment initiation service is available, and payments will continue to be processed. However, these payments will be delayed. There’s no need to replay the payment.

Sorry for any problems this is causing you.

LBG would like to advise that due issues in the end to end flow, the ability to check balances and transactions was intermittently impacted between 01:08 - 01:24.

LBG would like to advise that due issues in the end to end flow, the ability to check balances and transactions was intermittently impacted between 01:08 - 01:24.

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking).

We’re currently investigating slow response times, which is impacting our Credit Card customers only.

During this time, additional to the slow response times, a small number of Credit Card requests may show a cached balance and some Credit Card Transactions will be unavailable.

Everything else is available as normal. Sorry for any problems this is causing.

During this window, the Capital One Open Banking API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.