Current month downtime period
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OBIE Ticket Ref | OBSD Ticket Ref | Status | ASPSP | Start Date and Time | End Date and Time | Created | API | Description |
---|---|---|---|---|---|---|---|---|
OBIE-10660 | planned | Cater_Allen_Limited | 31st Dec, 2022, 21:30 | 1st Jan, 2023, 22:00 | 7th Dec, 2022, 16:10 | AIS/PIS | Planned downtime impacting OB APIs due to end of year work in Production. This downtime impacts Cater Allen only, not Santander UK. | |
OBIE-10659 | planned | Cater_Allen_Limited | 13th Dec, 2022, 23:00 | 14th Dec, 2022, 09:00 | 7th Dec, 2022, 16:09 | AIS/PIS | Planned downtime impacting OB APIs due to maintenance work in Production. This downtime impacts Cater Allen only, not Santander UK. | |
OBIE-10658 | planned | Cater_Allen_Limited | 11th Dec, 2022, 22:00 | 12th Dec, 2022, 16:30 | 7th Dec, 2022, 16:07 | AIS/PIS | Planned downtime impacting OB APIs due to deployment to Production. This downtime impacts Cater Allen only, not Santander UK. | |
OBIE-10655 | OBSD-31982 | planned | JordanBank | 9th Dec, 2022, 08:00 | 9th Dec, 2022, 09:00 | 6th Dec, 2022, 15:17 | AIS | Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted. |
OBIE-10654 | OBSD-31981 | planned | JordanBank | 11th Dec, 2022, 05:00 | 11th Dec, 2022, 09:00 | 6th Dec, 2022, 10:59 | AIS | Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted. |
OBIE-10653 | OBSD-31980 | Active | NewDay | 6th Dec, 2022, 10:30 | 6th Dec, 2022, 12:00 | 6th Dec, 2022, 10:17 | AIS/PIS | NewDay would like to advise TPPs that they will be undertaking unscheduled deployment and maintenance between 10:30 am and 12noon am BST on 06/12/2022. There will be potential disruption to AIS/PIS services during this time. We apologise for any inconvenience caused. NewDay Open Banking Team |
OBIE-10652 | OBSD-31979 | Completed | HSBC | 7th Dec, 2022, 00:00 | 7th Dec, 2022, 07:00 | 6th Dec, 2022, 09:25 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced. This release will apply to all HSBC Brands (HSBC Personal, HSBC Business, first direct, M&S Bank, HSBCnet, HSBC Kinetic). |
OBIE-10651 | OBSD-31978 | planned | Nationwide | 12th Dec, 2022, 09:00 | 12th Dec, 2022, 20:00 | 5th Dec, 2022, 16:59 | AIS/PIS | On Monday 12th December, we will be undertaking scheduled maintenance between 09:00 and 20:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10650 | OBSD-31977 | planned | Nationwide | 11th Dec, 2022, 20:00 | 12th Dec, 2022, 06:00 | 5th Dec, 2022, 16:58 | AIS/PIS | On Sunday 11th and Monday 12th December, we will be undertaking scheduled maintenance between 20:00 and 06:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10649 | OBSD-31976 | planned | SILICONVALLEYBANK | 10th Dec, 2022, 04:30 | 10th Dec, 2022, 07:30 | 5th Dec, 2022, 15:20 | AIS/PIS | Silicon Valley Bank will be performing required infrastructure maintenance on December 10 between 4:30 p.m. and 7:30 a.m. There will be brief service disruption during this time. |
OBIE-10648 | OBSD-31975 | planned | Santander | 10th Dec, 2022, 23:00 | 11th Dec, 2022, 02:00 | 5th Dec, 2022, 11:43 | AIS/PIS | For Key rotation tasks we have to interrupt the Service for AIS/PIS/CBPII. We’ll provide the final outage once we’ll finish the tasks Sorry for the inconvenience |
OBIE-10647 | OBSD-31974 | Active | CapitalOne | 5th Dec, 2022, 10:40 | 5th Dec, 2022, 15:22 | 5th Dec, 2022, 11:15 | AIS | Capital One’s Mobile Application has been temporarily unavailable to customers since 10:40 AM. This will have impacted app to app redirection journeys. Capital One APIs and Online Banking Platform are not impacted. |
OBIE-10646 | OBSD-31973 | planned | LBG | 9th Dec, 2022, 01:00 | 9th Dec, 2022, 06:00 | 5th Dec, 2022, 10:28 | AIS | LBG would like to advise that the ability to retrieve credit card balances and transactions will be unavailable across all Brands on 9th December 2022 between 01:00 and 06:00 due to essential maintenance at a third party. |
OBIE-10645 | OBSD-31972 | planned | TSB | 8th Dec, 2022, 00:00 | 8th Dec, 2022, 05:00 | 5th Dec, 2022, 10:14 | AIS/PIS | TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Thursday 08th of December from 00:00 to 05:00. |
OBIE-10644 | OBSD-31971 | Completed | TSB | 7th Dec, 2022, 00:00 | 7th Dec, 2022, 05:00 | 5th Dec, 2022, 10:11 | AIS/PIS | TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Wednesday 07th of December from 00:00 to 05:00. |
OBIE-10643 | OBSD-31970 | planned | Danske | 10th Dec, 2022, 22:00 | 11th Dec, 2022, 07:00 | 5th Dec, 2022, 09:35 | AIS/PIS | This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused |
OBIE-10642 | OBSD-31969 | Completed | Danske | 4th Dec, 2022, 01:25 | 4th Dec, 2022, 01:30 | 5th Dec, 2022, 09:34 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime. 04.12.22 00:06 - 00:41 04.12.22 00:47 - 00:50 04.12.22 01:25 - 01:30 |
OBIE-10641 | OBSD-31968 | Completed | Danske | 4th Dec, 2022, 00:47 | 4th Dec, 2022, 00:50 | 5th Dec, 2022, 09:32 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime. 04.12.22 00:06 - 00:41 04.12.22 00:47 - 00:50 04.12.22 01:25 - 01:30 |
OBIE-10640 | OBSD-31967 | Completed | Danske | 4th Dec, 2022, 00:06 | 4th Dec, 2022, 00:41 | 5th Dec, 2022, 09:31 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31927 with actual downtime. 04.12.22 00:06 - 00:41 04.12.22 00:47 - 00:50 04.12.22 01:25 - 01:30 |
OBIE-10639 | OBSD-31966 | Completed | LBG | 4th Dec, 2022, 16:00 | 4th Dec, 2022, 16:30 | 4th Dec, 2022, 16:42 | AIS/PIS | This was triggered due to known issue where account doesn’t exist in the backend database. Our apis returning 500 with “No content found”.
There is already an existing jira - CSOB-20579 raised with lab. |
OBIE-10638 | OBSD-31965 | Active | Nationwide | 4th Dec, 2022, 09:00 | 4th Dec, 2022, 11:00 | 4th Dec, 2022, 12:29 | AIS | We experienced a high level of errors on all AIS traffic starting at just before 9am. This impacted one of our two data centres, with traffic to the unaffected data centre being processed as normal. The impacted data centre has been marked out restoring service and all errors have stopped. The root cause is being investigated and is believed to be related to a certificate issue. |
OBIE-10637 | OBSD-31964 | Completed | Cumberland | 7th Dec, 2022, 00:30 | 7th Dec, 2022, 05:00 | 2nd Dec, 2022, 16:28 | AIS/PIS | Maintenance work being carried out on our host system |
OBIE-10636 | OBSD-31963 | planned | CaterAllen | 8th Dec, 2022, 02:00 | 8th Dec, 2022, 05:00 | 2nd Dec, 2022, 14:44 | AIS/PIS | Planned API downtime due to maintenance. This downtime is related to the Cater Allen Open Banking platform, not the Santander UK one. |
OBIE-10634 | OBSD-31961 | Completed | CaterAllen | 5th Dec, 2022, 02:00 | 5th Dec, 2022, 05:00 | 2nd Dec, 2022, 12:53 | AIS/PIS | Planned API downtime due to maintenance. This downtime is related to the Cater Allen Open Banking platform, not the Santander UK one. |
OBIE-10633 | OBSD-31960 | planned | Nationwide | 8th Dec, 2022, 09:30 | 8th Dec, 2022, 17:00 | 2nd Dec, 2022, 12:08 | AIS/PIS | On Thursday 8th December, we will be undertaking scheduled maintenance between 09:30 and 17:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10631 | OBSD-31958 | Completed | LBG | 3rd Dec, 2022, 05:00 | 3rd Dec, 2022, 06:00 | 2nd Dec, 2022, 11:21 | PIS | LBG would like to advise that the ability to complete Payment requests will be unavailable on 3rd December between 05:00 and 06:00 due to essential maintenance on our core banking system |
OBIE-10630 | OBSD-31957 | planned | ClydesdaleBank | 10th Dec, 2022, 04:00 | 10th Dec, 2022, 06:00 | 2nd Dec, 2022, 09:19 | AIS/PIS | Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance work between 04:00 and 06:00 GMT on 10th December 2022. Our API services for personal savings, current and SME business accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable during this period. This outage will also impact our direct personal and SME savings and current account customer channel. Credit Card accounts will not be impacted. We apologise for any inconvenience caused. |
OBIE-10629 | OBSD-31956 | Completed | Santander | 6th Dec, 2022, 00:30 | 6th Dec, 2022, 02:00 | 2nd Dec, 2022, 08:38 | PIS | Santander are undertaking essential maintenance resulting in the PIS API being unavailable from 6th Dec @12.30am until 6th Dec @ 2.00am |
OBIE-10628 | OBSD-31955 | planned | Nationwide | 8th Dec, 2022, 22:00 | 9th Dec, 2022, 07:15 | 1st Dec, 2022, 16:20 | AIS/PIS | On Thursday 8th and Friday 9th December, we will be undertaking scheduled maintenance between 22:00 and 07:15. Between approximately 01:00 and 02:45 our Open Banking services will be unavailable. For the remainder of the period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10627 | OBSD-31954 | planned | Nationwide | 8th Dec, 2022, 01:30 | 8th Dec, 2022, 05:30 | 1st Dec, 2022, 16:17 | AIS/PIS | On Thursday 8th December, we will be undertaking scheduled maintenance between 01:30 and 05:30. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10626 | OBSD-31953 | Completed | CapitalOne | 4th Dec, 2022, 02:00 | 4th Dec, 2022, 07:00 | 1st Dec, 2022, 15:28 | AIS | During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance. |
OBIE-10625 | OBSD-31952 | planned | TESCO | 10th Jan, 2023, 00:00 | 10th Jan, 2023, 04:00 | 1st Dec, 2022, 14:30 | AIS | Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 0.00am and 4am GMT on 10 January 2023. There will be some disruption to AIS services for credit cards during this time. During the period of unavailability, no alternative access methods will be available and transactions will not be queued. Thanks |
OBIE-10624 | OBSD-31951 | planned | co-operativebank | 9th Dec, 2022, 22:00 | 10th Dec, 2022, 06:00 | 1st Dec, 2022, 13:11 | AIS/PIS | Planned maintenance work upgrading our banking platform is scheduled between 9th December 22:00 and 10th December 06:00. During this time, service will not be available. We apologize in advance for any inconvenience. Co-operative Open Banking team |
OBIE-10623 | OBSD-31949 | Completed | LBG | 5th Dec, 2022, 21:00 | 6th Dec, 2022, 04:00 | 1st Dec, 2022, 10:56 | AIS/PIS | LBG would like to advise that our Commercial channel will be unavailable from 21:00 on 5th December 2022 till 04:00 on 6th December. AIS and PIS requests for Commercial Customers will not be available during this time. |
OBIE-10622 | OBSD-31948 | Completed | LBG | 3rd Dec, 2022, 18:30 | 4th Dec, 2022, 10:00 | 1st Dec, 2022, 10:54 | AIS/PIS | LBG would like to advise that our Commercial channel will be unavailable from 18:30 on 3rd December 2022 till 10:00 on 4th December. AIS and PIS requests for Commercial Customers will not be available during this time. |
OBIE-10621 | OBSD-31947 | Completed | LBG | 2nd Dec, 2022, 21:00 | 3rd Dec, 2022, 04:00 | 1st Dec, 2022, 10:44 | AIS/PIS | LBG would like to advise that our Commercial channel will be unavailable from 21:00 on 2nd December 2022 till 04:00 on 3rd December. AIS and PIS requests for Commercial Customers will not be available during this time. |
OBIE-10620 | OBSD-31946 | Active | Danske | 30th Nov, 2022, 03:35 | 30th Nov, 2022, 03:39 | 1st Dec, 2022, 09:20 | AIS/PIS | Internal system malfunction (downtime) caused an impact on Open Bank services |
OBIE-10619 | OBSD-31945 | Active | Danske | 30th Nov, 2022, 02:01 | 30th Nov, 2022, 02:05 | 1st Dec, 2022, 09:19 | AIS/PIS | Internal system malfunction (downtime) caused an impact on Open Bank services |
OBIE-10618 | OBSD-31944 | Completed | LBG | 1st Dec, 2022, 03:30 | 1st Dec, 2022, 09:39 | 1st Dec, 2022, 07:52 | AIS | LBG would like to advise that from 03:51 requests for balances and transactions on Accounts (Lloyds, Halifax, Bank of Scotland) are failing. This is ongoing and currently under investigation. |
OBIE-10617 | OBSD-31943 | planned | Nationwide | 7th Dec, 2022, 09:00 | 7th Dec, 2022, 21:00 | 30th Nov, 2022, 16:30 | AIS/PIS | On Wednesday 7th December, we will be undertaking scheduled maintenance between 09:00 and 21:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10616 | OBSD-31942 | Completed | Nationwide | 7th Dec, 2022, 04:00 | 7th Dec, 2022, 06:00 | 30th Nov, 2022, 16:29 | AIS/PIS | On Wednesday 7th December, we will be undertaking scheduled maintenance between 04:00 and 06:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period between approximately 04:00 and 04:45 where payment requests may be queued, but all requests received will be processed. |
OBIE-10615 | OBSD-31941 | Completed | Nationwide | 6th Dec, 2022, 21:00 | 6th Dec, 2022, 23:00 | 30th Nov, 2022, 16:26 | AIS/PIS | On Tuesday 6th December, we will be undertaking scheduled maintenance between 21:00 and 23:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10614 | OBSD-31940 | Completed | Barclays | 30th Nov, 2022, 06:04 | 30th Nov, 2022, 12:30 | 30th Nov, 2022, 12:24 | PIS | This morning (30/11/22) Barclays were seeing issues with payment endpoints (excluding sweeping) 06:04am-08:57am. The issue is now resolved. We apologise for any inconvenience caused |
OBIE-10613 | OBSD-31939 | planned | Barclays | 12th Dec, 2022, 03:00 | 12th Dec, 2022, 07:00 | 30th Nov, 2022, 10:24 | Other | Maintenance on the Barclays API Exchange between 3:00AM and 7.00AM on the 12th December. We apologise for any inconvenience this may cause |
OBIE-10612 | OBSD-31938 | planned | Barclays | 10th Dec, 2022, 04:00 | 10th Dec, 2022, 08:00 | 30th Nov, 2022, 09:56 | Other | Barclays maintenance 10th December 04:00hrs to 08:00hrs, during this period we are only expecting 5 minutes unavailability. Sorry for any inconvenience this may cause |
OBIE-10611 | OBSD-31936 | Completed | Nationwide | 6th Dec, 2022, 10:00 | 6th Dec, 2022, 18:00 | 29th Nov, 2022, 16:34 | AIS/PIS | On Tuesday 6th December, we will be undertaking scheduled maintenance between 10:00 and 18:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10610 | OBSD-31935 | Completed | Nationwide | 6th Dec, 2022, 01:00 | 6th Dec, 2022, 04:00 | 29th Nov, 2022, 16:33 | AIS/PIS | On Tuesday 6th December, we will be undertaking scheduled maintenance between 01:00 and 04:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10609 | OBSD-31934 | Completed | Nationwide | 5th Dec, 2022, 09:00 | 5th Dec, 2022, 21:00 | 29th Nov, 2022, 16:31 | AIS/PIS | On Monday 5th December, we will be undertaking scheduled maintenance between 09:00 and 21:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10608 | OBSD-31933 | Completed | Nationwide | 3rd Dec, 2022, 21:00 | 4th Dec, 2022, 03:00 | 29th Nov, 2022, 16:29 | AIS/PIS | On Saturday 3rd and Sunday 4th December, we will be undertaking scheduled maintenance between 21:00 and 03:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause. |
OBIE-10606 | OBSD-31931 | Active | Danske | 28th Nov, 2022, 09:05 | 28th Nov, 2022, 09:07 | 29th Nov, 2022, 09:43 | AIS/PIS | Internal system malfunction (downtime) caused an impact on Open Bank services |
OBIE-10605 | OBSD-31930 | Completed | CapitalOne | 1st Dec, 2022, 00:00 | 1st Dec, 2022, 06:00 | 28th Nov, 2022, 13:29 | AIS | During this window, the Capital One Mobile Application will be unavailable due to essential maintenance. The Capital One API endpoints and Online Banking Platform will remain available. |
OBIE-10604 | OBSD-31929 | Completed | TSB | 30th Nov, 2022, 00:00 | 30th Nov, 2022, 05:00 | 28th Nov, 2022, 10:05 | AIS/PIS | TSB will be performing essential maintenance to its key services. The Open Banking channel will experience slow response times and potential downtime during this time period: Wednesday 30th of November from 00:00 to 05:00. |
OBIE-10601 | OBSD-31926 | Completed | Danske | 27th Nov, 2022, 02:36 | 27th Nov, 2022, 02:45 | 28th Nov, 2022, 08:25 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime. 27.11.22 00:05 - 00:10 27.11.22 01:34 - 02:11 27.11.22 02:36 - 02:45 |
OBIE-10600 | OBSD-31925 | Completed | Danske | 27th Nov, 2022, 01:34 | 27th Nov, 2022, 02:11 | 28th Nov, 2022, 08:24 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime. 27.11.22 00:05 - 00:10 27.11.22 01:34 - 02:11 27.11.22 02:36 - 02:45 |
OBIE-10599 | OBSD-31924 | Completed | Danske | 27th Nov, 2022, 00:05 | 27th Nov, 2022, 00:10 | 28th Nov, 2022, 08:23 | AIS/PIS | To update https://openbanking.atlassian.net/browse/OBSD-31900 with actual downtime. 27.11.22 00:05 - 00:10 27.11.22 01:34 - 02:11 27.11.22 02:36 - 02:45 |
OBIE-10598 | OBSD-31923 | Completed | Nationwide | 4th Dec, 2022, 01:50 | 4th Dec, 2022, 07:30 | 28th Nov, 2022, 08:23 | AIS/PIS | On Sunday 4 December, some of our Credit Card services will be unavailable between 1.50am and 7.30am. During this time, Credit Cards will show a cached balance and Credit Card Transactions will be unavailable. Sorry for any problems this may cause. |
OBIE-10597 | OBSD-31922 | Completed | LBG | 27th Nov, 2022, 19:30 | 27th Nov, 2022, 20:02 | 27th Nov, 2022, 20:01 | AIS | LBG would like to advise that a number of consent requests failed between 19:30 and 19:41 on the 27th November due to a connectivity issue in the end to end flow. |
OBIE-10596 | OBSD-31921 | Completed | Nationwide | 2nd Dec, 2022, 10:00 | 2nd Dec, 2022, 15:00 | 25th Nov, 2022, 17:11 | AIS/PIS | On Friday 2 December, we’ll be undertaking scheduled maintenance between 10am and 3pm. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause |
OBIE-10595 | OBSD-31920 | Completed | CapitalOne | 27th Nov, 2022, 00:00 | 27th Nov, 2022, 07:00 | 25th Nov, 2022, 13:52 | AIS | During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance. |
OBIE-10594 | OBSD-31919 | Completed | TESCO | 3rd Dec, 2022, 22:00 | 4th Dec, 2022, 09:00 | 25th Nov, 2022, 13:42 | AIS/PIS | Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 10pm on 3 December 2022 and 9am GMT on 4 December 2022. There will be some disruption to API services during this time. APIs for our core banking products (Clubcard Pay+ and savings) will be disrupted between 10pm on 3 December and 8am on 4 December. APIs for credit cards will be disrupted between 2am and 9am on 4 December. During the period of unavailability, no alternative access methods will be available and transactions will not be queued. Thanks |
OBIE-10593 | OBSD-31918 | Completed | BOI | 4th Dec, 2022, 03:00 | 4th Dec, 2022, 07:00 | 25th Nov, 2022, 13:10 | AIS/PIS | The Open Banking service will be unavailable for 90 minutes within the outage window above. This is for essential maintenance which will also affect the bank’s online channel. |
OBIE-10592 | OBSD-31917 | Completed | ClydesdaleBank | 4th Dec, 2022, 02:00 | 4th Dec, 2022, 07:00 | 25th Nov, 2022, 10:24 | AIS/PIS | Clydesdale Bank PLC would like to notify the ecosystem that we are undertaking routine maintenance between 02:00 and 07:00 GMT 4th December 2022. TPPs will be unable to grant new consents for credit card accounts hosted on https://api.prod.ob.virginmoney.com/ during this period. Existing consents should continue to work as expected. Credit card accounts will be unavailable on the mobile app during this period. Our personal and SME current and savings accounts will not be impacted. We apologise for any inconvenience caused. |
OBIE-10590 | OBSD-31915 | Completed | Barclays | 6th Dec, 2022, 02:00 | 6th Dec, 2022, 11:00 | 24th Nov, 2022, 10:47 | Other | Barclays maintenance - 6th December 02:00hrs till 11:00hrs impacting Barclays API Exchange (developer portal) Apologies for any inconvenience this may cause. |
OBIE-10589 | OBSD-31914 | Completed | Nationwide | 30th Nov, 2022, 10:00 | 30th Nov, 2022, 17:30 | 24th Nov, 2022, 09:13 | AIS/PIS | On Wednesday 30 November, we’ll be undertaking scheduled maintenance between 10am and 5.30pm. During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause |
OBIE-10583 | OBSD-31908 | Completed | Barclays | 30th Nov, 2022, 20:00 | 1st Dec, 2022, 06:00 | 23rd Nov, 2022, 12:59 | Other | Barclays -30th November 20:00hrs till 1st December 06:00hrs maintenance impacting Barclays API Exchange (developer portal) Apologies for any inconvenience this may cause. |
OBIE-10582 | OBSD-31907 | Completed | NatWest,RBS,Ulster | 2nd Dec, 2022, 21:00 | 3rd Dec, 2022, 03:00 | 23rd Nov, 2022, 12:12 | AIS/PIS | We’d like to make you aware that there will be an outage of Open Banking services for NatWest, RBS, Ulster Bank Northern Ireland and Ulster Bank Republic of Ireland customers using Bankline from 21:00 on Fri 02 December until 03:00 on Sat 03 December. During the outage, customers using Bankline will be unable to use Account Information Services or Payment Initiation Services. Please accept our apologies for any inconvenience that this will cause you. |
OBIE-10579 | OBSD-31904 | Completed | Cynergy_Bank | 29th Nov, 2022, 18:00 | 29th Nov, 2022, 23:00 | 22nd Nov, 2022, 14:16 | AIS/PIS | OB Down time for Maintenance Cynergy bank OB API’s will be not available between 29th November 2022(18:00) to 29th November 2022(23:00) due to scheduled maintenance. Please reach out to us for any concerns. Sorry for the inconvenience. Cynergy Bank |
OBIE-10568 | OBSD-31892 | Completed | Nationwide | 29th Nov, 2022, 00:00 | 29th Nov, 2022, 06:00 | 21st Nov, 2022, 14:07 | AIS/PIS | On Tuesday 29 November, we’ll be undertaking scheduled maintenance between midnight and 6am. . During this period, Nationwide APIs will be available as normal. However, some requests may fail. We apologise for any problems this may cause |
OBIE-10563 | OBSD-31887 | Completed | JordanBank | 27th Nov, 2022, 05:00 | 27th Nov, 2022, 09:00 | 21st Nov, 2022, 09:32 | AIS | Due to essential maintenance disruption to Jordan International Bank API is likely during the maintenance window. Inconvenience is regretted. |
OBIE-10544 | OBSD-31868 | Completed | BOI | 29th Nov, 2022, 03:30 | 29th Nov, 2022, 06:30 | 17th Nov, 2022, 10:25 | AIS/PIS | The Open Banking service will be unavailable during planned maintenance and updates. |
OBIE-10412 | OBSD-31702 | planned | Barclays | 3rd Dec, 2023, 02:00 | 3rd Dec, 2023, 07:00 | 25th Oct, 2022, 19:10 | AIS | Barclaycard Corporate maintenance 3rd December 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10411 | OBSD-31701 | planned | Barclays | 12th Nov, 2023, 02:00 | 12th Nov, 2023, 07:00 | 25th Oct, 2022, 19:07 | AIS | Barclaycard Corporate maintenance 12th November 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10410 | OBSD-31700 | planned | Barclays | 29th Oct, 2023, 01:00 | 29th Oct, 2023, 03:00 | 25th Oct, 2022, 19:06 | AIS | Barclaycard Corporate downtime due to clockchange 29th October 2023 01:00hrs through to 03.00hrs. We apologise for any inconvenience caused. |
OBIE-10409 | OBSD-31699 | planned | Barclays | 22nd Oct, 2023, 01:00 | 22nd Oct, 2023, 07:00 | 25th Oct, 2022, 19:03 | AIS | Barclaycard Corporate maintenance 22nd October 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10408 | OBSD-31698 | planned | Barclays | 8th Oct, 2023, 02:00 | 8th Oct, 2023, 07:00 | 25th Oct, 2022, 19:01 | AIS | Barclaycard Corporate maintenance 8th October 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10406 | OBSD-31696 | planned | Barclays | 9th Sep, 2023, 22:00 | 10th Sep, 2023, 08:00 | 25th Oct, 2022, 17:04 | AIS | Barclaycard Corporate maintenance 9th September 2023 22:00hrs through to 10th September 2023 08.00hrs. We apologise for any inconvenience caused. |
OBIE-10405 | OBSD-31695 | planned | Barclays | 6th Aug, 2023, 02:00 | 6th Aug, 2023, 07:00 | 25th Oct, 2022, 17:02 | AIS | Barclaycard Corporate maintenance 6th August 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10404 | OBSD-31694 | planned | Barclays | 9th Jul, 2023, 02:00 | 9th Jul, 2023, 07:00 | 25th Oct, 2022, 17:01 | AIS | Barclaycard Corporate maintenance 9th July 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10403 | OBSD-31693 | planned | Barclays | 25th Jun, 2023, 01:00 | 25th Jun, 2023, 07:00 | 25th Oct, 2022, 16:57 | AIS | Barclaycard Corporate maintenance 25th June 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10402 | OBSD-31692 | planned | Barclays | 4th Jun, 2023, 02:00 | 4th Jun, 2023, 07:00 | 25th Oct, 2022, 16:55 | AIS | Barclaycard Corporate maintenance 4th June 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10401 | OBSD-31691 | planned | Barclays | 21st May, 2023, 02:00 | 21st May, 2023, 07:00 | 25th Oct, 2022, 16:46 | AIS | Barclaycard Corporate maintenance 21st May 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10400 | OBSD-31690 | planned | Barclays | 2nd Apr, 2023, 02:00 | 2nd Apr, 2023, 07:00 | 25th Oct, 2022, 16:43 | AIS | Barclaycard Corporate maintenance 2nd April 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10399 | OBSD-31689 | planned | Barclays | 4th Mar, 2023, 22:00 | 5th Mar, 2023, 08:00 | 25th Oct, 2022, 16:40 | AIS | Barclaycard Corporate maintenance 4th March 2023 22:00hrs through to 5th March 2023 08.00hrs. We apologise for any inconvenience caused. |
OBIE-10398 | OBSD-31688 | planned | Barclays | 19th Feb, 2023, 01:00 | 19th Feb, 2023, 07:00 | 25th Oct, 2022, 16:37 | AIS | Barclaycard Corporate maintenance 19th February 2023 01:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10397 | OBSD-31687 | planned | Barclays | 5th Feb, 2023, 02:00 | 5th Feb, 2023, 07:00 | 25th Oct, 2022, 16:34 | AIS | Barclaycard Corporate maintenance 5th February 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10396 | OBSD-31686 | planned | Barclays | 8th Jan, 2023, 02:00 | 8th Jan, 2023, 07:00 | 25th Oct, 2022, 16:28 | AIS | Barclaycard Corporate maintenance 8th January 2023 02:00hrs through to 07.00hrs. We apologise for any inconvenience caused. |
OBIE-10206 | OBSD-31472 | planned | TESCO | 8th Oct, 2023, 02:00 | 8th Oct, 2023, 07:00 | 28th Sep, 2022, 14:33 | AIS/PIS | Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 BST on 8 October 2023 due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Regards, Tesco Bank Open Banking Team |
OBIE-10205 | OBSD-31471 | planned | TESCO | 22nd Oct, 2023, 01:00 | 22nd Oct, 2023, 07:00 | 28th Sep, 2022, 14:30 | AIS/PIS | Tesco Bank would like to advise that Open Banking APIs will not be available between 01:00 and 07:00 BST on 29 October 2023 due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Regards, Tesco Bank Open Banking Team |
OBIE-10204 | OBSD-31470 | planned | TESCO | 29th Oct, 2023, 01:00 | 29th Oct, 2023, 02:30 | 28th Sep, 2022, 14:28 | AIS/PIS | Tesco Bank would like to advise that Open Banking APIs will not be available between 01:00 and 02:05 GMT on 29 October 2023 due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Regards, Tesco Bank Open Banking Team |
OBIE-10203 | OBSD-31469 | planned | TESCO | 3rd Dec, 2023, 02:00 | 3rd Dec, 2023, 07:00 | 28th Sep, 2022, 14:26 | AIS/PIS | Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 GMT on 3 December 2023 due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Regards, Tesco Bank Open Banking Team |
OBIE-10202 | OBSD-31468 | planned | TESCO | 12th Nov, 2023, 02:00 | 12th Nov, 2023, 07:00 | 28th Sep, 2022, 14:23 | AIS/PIS | Tesco Bank would like to advise that Open Banking APIs will not be available between 02:00 and 07:00 GMT on 12 November 2023 due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Regards, Tesco Bank Open Banking Team |
OBIE-10112 | OBSD-31370 | planned | TESCO | 9th Sep, 2023, 22:00 | 10th Sep, 2023, 08:00 | 12th Sep, 2022, 13:59 | AIS/PIS | Hi All, Tesco Bank would like to advise that Open Banking APIs will not be available between 09-09-2023 22:00:00 BST & 10-09-2023 08:00:00 BST due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Kind Regards, Tesco Bank Open Banking Team |
OBIE-10110 | OBSD-31368 | planned | TESCO | 4th Mar, 2023, 22:00 | 5th Mar, 2023, 08:00 | 12th Sep, 2022, 13:54 | AIS/PIS | Hi All, Tesco Bank would like to advise that Open Banking APIs will not be available between 04-03-2023 22:00:00 GMT & 05-03-2023 08:00:00 GMT due to planned maintenance. During this time all APIs will be unavailable for our Credit Card product, with no alternatives available, and transactions will not be queued. Kind Regards, Tesco Bank Open Banking Team |
OBIE-9978 | OBSD-31232 | planned | TESCO | 5th Feb, 2023, 02:00 | 5th Feb, 2023, 07:00 | 15th Aug, 2022, 16:15 | AIS/PIS | Tesco Bank would like to advise TPPs that they will be undertaking scheduled maintenance between 2am and 7am GMT on 5 February 2023. There will be some disruption to API services for credit cards during this time. During the period of unavailability, no alternative access methods will be available and transactions will not be queued. Thanks |
OBIE-8863 | OBSD-29144 | Completed | Barclays | 4th Dec, 2022, 02:00 | 4th Dec, 2022, 07:00 | 18th Feb, 2022, 16:16 | AIS | Barclaycard Corporate downtime - regular monthly maintenance 4th December 2022 02.00hrs through to 07.00hrs. We apologise for any inconvenience this may cause. |
See all reported downtime here
Disclaimer
The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.
The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.
Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.