Page Comparison

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/11/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards on 27/10/2024 between 01:00 to 03:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 20 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 20/10/2024 between 01:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 18th October between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 6 October 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/10/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 14 September and 8am BST on 15 September 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Barclays will be carrying out maintenance only impacting commercial credit cards from 14/09/2024 22:00 till 15/09/2024 08:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th September between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 11 August 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 11/08/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 14 July 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 14/07/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am BST on 23 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/06/2024 between 01:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 21st June between 01:00 and 06:00.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 9 June 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/06/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 19 May 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/05/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available HSBC will implement a maintenance release during this window. . Outage is expected and some disruption to services may be experienced.

This release will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Bankingto HSBCnet and HSBC Innovation Banking only.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 12th April between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 12th April between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 12th April between 01:00 and 06:00.

Due to scheduled maintenance Online Banking will not be available between 20:00 - 23:00 GMT 07 April 2024. You might face some discrepancy while accessing OB Platform.
 
Sorry for the inconvenience caused.
 
Cynergy Bank

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and new consents will be unavailable for credit card accounts hosted on https://api.prod.ob.virginmoney.com/ between 02:00 and 07:00 BST on 7th March 2024. Existing consents will not be impacted.

Personal and SME current and savings accounts will not be impacted.

We apologise for any inconvenience caused. 

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 7 April 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. . No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/04/2024 between 02:00 and 07:00. Apologies for any inconvenience this may cause

On Sunday 7th April we will be undertaking scheduled maintenance between approximately 01:50 and 07:30

Between approximately 22:00 and 08:00 a cached balance will be returned for Nationwide credit cards, Nationwide credit card transactions will be unavailable and payments to Nationwide credit cards will be queued.

For the remainder of the period, Nationwide APIs will be available as normal. However, some requests may fail.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 23:30 BST on 5th and 02:00 BST on 6th April 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

Planned maintenance

During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available.

We’d like to make you aware that there will be an outage of Open Banking services for customers of NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland) and Ulster Bank (Republic of Ireland) from 03:45 until 05:30 GMT on Sunday 31st March 2024.

During the outages, customers will be unable to use Account Information Services or Payment Initiation Services.

We’ll be using the time to carry out system maintenance that will ensure we continue to provide you and our customers with a reliable service.

Please accept our apologies for any inconvenience that this will cause you.

Creation will be doing maintenance during this time which will affect the API intermittently.

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline (our online banking service for commercial and corporate customers) from 02:30 until 09:30 GMT on Sunday 31st March 2024.

During the outages, customers will be unable to use Account Information Services or Payment Initiation Services.

We’ll be using the time to carry out system maintenance that will ensure we continue to provide you and our customers with a reliable service.

Please accept our apologies for any inconvenience that this will cause you.

We would like to make participants aware that M&S Bank will implement a maintenance release during this window. Temporary outage is expected and some disruption to services may be experienced.

On Sunday 31st March, UK-time clocks will go forward by one hour for the Spring Clock Change from GMT (Greenwich Mean Time) into BST (British Summer Time). AIS & PIS will be impacted during the period of 00:15 - 02:30

In order to ensure our systems are working optimally it is necessary to complete maintenance from 31/3/2024 @ 00:00 until 31/3/2024 @ 08:00
Thank you for your patience and support during this period.
Digital Operations Team

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

We are expecting no more than 5 minutes of downtime within the period of 04:00 - 08:00 on the 30th March.

We apologise for any inconvenience this may cause.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

LBG would like to advise that a number of payment requests are intermittently failing due to a connectivity issue in the end to end flow. This issue began at 07:26 and investigations are ongoing to recovery service.

LBG would like to advise that a number of payment requests are intermittently failing due to a connectivity issue in the end to end flow. This issue began at 07:26 and investigations are ongoing to recovery service.

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 27th March between 19:00 and 21:00, during which any online documentation and subscriptions will not be present.

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 27th March between 19:00 and 21:00, during which any online documentation and subscriptions will not be present.

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 27th March between 19:00 and 21:00, during which any online documentation and subscriptions will not be present.

We have planned activity on 27/03 between 17:00 - 21:00. You may experience a maximum of 5 minutes downtime during this period.

We apologise for any inconvenience this may cause.

On Tuesday 12th March we will be undertaking scheduled maintenance between 10:00 and 14:00. During this period Nationwide APIs will be available as normal. However, some requests may fail.

TSB will be performing essential maintenance activity on Wednesday 27th of March 2024 between midnight and 5:00 AM.

Apologies for any inconvenience caused.

Barclays were experiencing intermittent downtime impacting AIS from 21:40 GMT on 26/03/2024 until 00:50 GMT on 27/03/2024. We apologise for any inconvenience caused. This was also impacting COF and COP.

Barclays were experiencing intermittent downtime impacting PIS from 21:40 GMT on 26/03/2024 until 00:50 on 27/03/2024. we apologise for any inconvenience caused. 

There may be an increase in errors observed on AIS, PIS and CoF within the period of 20:00 - 23:00 on 26th March.

We apologise for any inconvenience this may cause.

In order to update our Retail API we need to update it and remove service temporarily. This will occur on 26/3/2024 @ 20:00 - 26/03/2024 23:00

Barclays will be completing maintenance between 10/05/2024 22:00 until 11/05/2024 07:00 which will only impact corporate clients using Account Sharing or Payments services. Apologies for any inconvenience this may cause

TSB will be performing essential maintenance activity on Thursday 9th of May 2024 between 01:00 AM till 06:00 AM.

Apologies for any inconvenience caused.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 11.30pm on 6 May and 6am BST on 7 May 2024 due to planned maintenance.  
During this time there will be disruption to APIs for all of our products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Due to scheduled maintenance Open Banking will not be available between 20:00 - 23:00 GMT 05 May 2024. You might face some discrepancy while accessing OB Platform.

Sorry for the inconvenience caused.

Cynergy Bank

Internal maintenance upgrade on 5th May from 5am - 10am. Impacting Corporate Customers only.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBC Business and Kinetic.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

There may be blips in the service within the period of 03:00 - 06:00 on the 4th May.

We apologise for any inconvenience this may cause.

Planned maintenance

Due to urgent maintenance work being required, our Retail and SME service will be unavailable from 29th April 2024 @ 22:00 until 30th April 2024@ 01:00.
We apologise for the late notice of this outage.
Digital Operations Team

TSB will be performing essential maintenance activities on April 29, 2024, from 8 PM to 9 PM.

We apologize for any inconvenience caused.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 14:00 BST 29th and 08:00 BST 30th April 2024.

We apologise for any inconvenience caused.

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

LBG would like to advise that a number of account and payment requests for Lloyds Bank failed between 04:06 - 04:30 due to a connectivity issue in the end to end flow.

LBG would like to advise that a number of account and payment requests for Halifax and Bank of Scotland failed between 04:06 - 04:30 due to a connectivity issue in the end to end flow.

Creation will be doing maintenance during this time which will affect the API intermittently.

There is a planned payments services upgrade scheduled for Sunday the 28th of April between 2:00 AM and 4:00 AM where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users.
.PIS services will be unavailable for both personal and corporate

During essential patching there may be an increase in failed calls during 2 15 minutes slots: 2.00-2.15 and 5.50-6.05.

Barclays were experiencing intermittent disruption to service impacting AIS, PIS and COF between 01.10 and 01:30 and we apologise for any inconvenience caused.

TSB will be performing essential maintenance activities on April 28, 2024, from midnight till 8:00 a.m.
We apologize for any inconvenience caused.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Description*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

Essential maintenance, full outage not expected slight disruption only.

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

Barclays will be completing maintenance on 27/04/2024 between 04:00 and 08:00 on Accounts and Payments. Apologies for any inconvenience this may cause

LBG would like to advise that due issues in the end to end flow, some account initiation services were intermittently impacted between 00:09 - 00:12, 02:24 - 02:25, 02:42 - 02:44, 03:06 - 03:09.

LBG would like to advise that due issues in the end to end flow, some account initiation services were intermittently impacted between 00:09 - 00:12, 02:24 - 02:25, 02:42 - 02:44, 03:06 - 03:09.

TSB will be performing essential maintenance activities on April 27, 2024, from midnight till 8:00 a.m.

We apologize for any inconvenience caused.

Essential maintenance, full outage not expected slight disruption only.

We're currently investigating an issue, which is causing an increase in errors.

During this time, you may experience an increase in AIS errors (such as requests for Balance & Transactions)

Our payment initiation service is available, and payments will continue to be processed. However, these payments will be delayed. There’s no need to replay the payment.

Sorry for any problems this is causing you.

LBG would like to advise that due issues in the end to end flow, the ability to check balances and transactions was intermittently impacted between 01:08 - 01:24.

LBG would like to advise that due issues in the end to end flow, the ability to check balances and transactions was intermittently impacted between 01:08 - 01:24.

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking).

We’re currently investigating slow response times, which is impacting our Credit Card customers only.

During this time, additional to the slow response times, a small number of Credit Card requests may show a cached balance and some Credit Card Transactions will be unavailable.

Everything else is available as normal. Sorry for any problems this is causing.

During this window, the Capital One Open Banking API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

Barclays are experiencing intermittent disruption to AIS, PIS and COF from 18:05 25/03/24 this is currently under priority investigation and we apologise for any inconvenience caused.

Nationwide is currently experiencing an issue that is intermittently impacting our VRP endpoint. Support teams are working on a resolution, we apologies for any impact caused. I will provide an update at 13:30 or before if resolved. Dawn

On Sunday 24th and Monday 25th March we will be undertaking scheduled maintenance between 20:00 and 06:00.

During this period Nationwide APIs will be available as normal but some requests may fail. 

Retail and Business Customers will not be impacted, however, payments will be delayed temporarily during the maintenance window.

Only Corporate Customers will be impacted. Further details of the impact below:
AIS & CBPII - Corporate Journey will be unavailable. PIS - Login will fail so you will not be able to create/authorise payments.
For all other queries during this time, please raise a sales force ticket.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 20:00 BST 24th and 02:00 BST 25th April 2024.

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

Virgin Money would like to notify the ecosystem that we are experiencing a reoccurrence of the issue thought to have been resolved yesterday, 23/04, with the API service for accounts hosted on https://api.prod.ob.virginmoney.com/ . As a result, customers are unable to complete consents for TPP services. Existing consents continue to work as normal.

These issues are currently under priority investigation and we apologise for any inconvenience caused. 

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 14:00 BST 23rd and 08:00 BST 24th April 2024.

We apologise for any inconvenience caused.

Essential maintenance on 24th March between 05:00 - 15:00. Outage not expected, but may cause a slight disruption.

BOI will be making a change on its 365 online channel, which will result in some loss of service. During this time, some customers may be unable to authenticate new consents for AIS and PIS. The actual impact period is expected to be less than the time shown here.

Barclays saw intermittent issues with account sharing and payments on 24/03/2024 between 00:20 and 05:14. Apologies for any issues this may have caused

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to HSBC Business only.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.openbanking.virginmoney.com/ will be unavailable between 22:00 GMT 23rd and 02:00 GMT 24th March 2024.  

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

In order to add some new functionality and fix some issues we will need to remove our SME banking application from service 23/3/24 @ 22:00 until 24/3/24 @08:00. Thank you for your patience and support during this period.

Digital Operations Team.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet and HSBC Innovation Banking only.

Outage not expected but there may be some disruption to services between 11pm on 22nd March and 1am on 23rd March, for Open Data APIs, AIS and Product Endpoints,

For all other issues outside of this window, please raise an OBIE Service Desk ticket.

Thank you

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail on 22nd March 2024 between 20:00 and 20:45 (23rd March). The window may extend till 08:00 (24th March) if there is a need for a roll back.

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail on 22nd March 2024 between 20:00 and 20:45 (23rd March). The window may extend till 08:00 (24th March) if there is a need for a roll back.

Update 12:00 22/3/24

All Open Banking services are now restored.

-------------------------------------------

We're currently investigating an issue that's impacting our Open Banking service. This is being investigated as a priority.
During this time, it's likely some requests will fail.
Sorry for any problems this is causing you.

LBG would like to advise that a number of account and payment consent requests for Lloyds Bank failed between 02:08 - 02:57 due to a connectivity issue in the end to end flow.

Within the period of 20:00 - 23:00 on 21/03 there will be intermittent impact to AIS/ PIS & CoF while we complete scheduled maintenance.

We apologise for any inconvenience this may cause.

We are aware that, during this window, some TPPs experienced intermittent errors when requesting transaction details for HSBC Personal customers. This mainly impacted responses with a large payload.

The issue has now been resolved, and we advise TPPs who experienced issues during this window to reattempt the failed requests.

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 22/04/2024 23:00 BST and 23/04/2024 03:00 BST. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

On Monday 22 April, we'll be undertaking scheduled maintenance between 10am and 8pm.

During this period, Nationwide APIs will be available as normal. However, there's a chance a very small number of requests may fail. Impact is expected to be minimal.

Planned Outage - Party Authentication Production Database Server OS Patching from 03:00 am to 04:00 am on 22 April 2024.

AIB will be performing required maintenance of the corporate banking channel on Sunday the 21st April. This means the channel will be unavailable within the stated period.
Please note AIS/PIS new consent creation will be impacted, as in channel authorisation will be unavailable. 
However API's will be fully available throughout for existing consents.

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 21st April between 02:00 and 04:00. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 21st April between 02:00 and 04:00. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

You may experience intermittent blips across AIS/ PIS and CoF within the period of 00:00 - 05:00.

We apologise for any inconvenience this may cause.

On 21 & 21 April we are carrying out a data centre failover exercise. Failover will me made from our DK1 data centre to DK2. There will be a full site loss simulation for datacentre DK1.

The mainframe will fail over on Sunday 21 April and tested. All other services will then be isolated from the network early on Sunday morning, in a controlled way to simulate loss of site. Failover will continually be monitored during this time.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for all accounts hosted on https://api.openbanking.virginmoney.com/ will be unavailable between 22:00 BST 20th and 08:30 BST 21st April 2024.  

The direct customer channels will also be unavailable during this period.  

We apologise for any inconvenience caused.

On Saturday 20th and Sunday 21st April, we will be undertaking scheduled maintenance between approximately 22:00 and 04:30.

Between approximately 00:00 and 03:45, our Open Banking services will be impacted as following:

A cached balance will be provided for current accounts and credit cards All other account data (e.g. transactions, payments, statements etc) will be unavailable Payment initiation for immediate, VRP, standing order or direct debit payments will not be possible. Payments into current accounts and credit cards will be queued New authorisations will not be possible.
We apologise for any inconvenience caused.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 20/04/2024 18:05:34
End Date and Time (GMT): 20/04/2024 18:11:28

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 20/04/2024 17:20:25
End Date and Time (GMT): 20/04/2024 17:33:16

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 BST on 20th April 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

LBG would like to advise that we are undertaking planned maintenance on 20th April 2024 between 02:00 - 05:00. This consists of a database change which requires an outage to our Internet Banking Application. Therefore we anticipate disruption to our Open Banking API endpoints which may impact customers' ability to create new consents, use our Account Information Services and Payment Initiation Services.

LBG would like to advise that we are undertaking planned maintenance on 20th April 2024 between 02:00 - 05:00. This consists of a database change which requires an outage to our Internet Banking Application. Therefore we anticipate disruption to our Open Banking API endpoints which may impact customers' ability to create new consents, use our Account Information Services and Payment Initiation Services.

LBG would like to advise that we are undertaking planned maintenance on 20th April 2024 between 02:00 - 05:00. This consists of a database change which requires an outage to our Internet Banking Application. Therefore we anticipate disruption to our Open Banking API endpoints which may impact customers' ability to create new consents, use our Account Information Services and Payment Initiation Services.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBC Kinetic only.

Cashplus Bank wish to advise that due to essential maintenance scheduled to commence on Friday 19th April 2024, PIS and AIS services will be interrupted for the period between 19/04/2024 22:00 until 20/04/2024 06:00.

We apologise for any inconvenience caused.

Internal system malfunction (downtime) caused an impact on Open Bank services due to maintenance activities
ASPSP: Danske Bank
Start Date and Time (GMT): 20/03/2024 23:06:05
End Date and Time (GMT): 20/03/2024 23:17:15

On Wednesday 21th and Thursday 21st March we will be undertaking scheduled maintenance between 18:30 and 07:30.

During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period from approximately 03:00 to 05:00 where payment requests will be queued, however all requests will be processed.

Planned downtime which was scheduled for 9 March was cut short and cancelled due to an issue. The change and unavailability will now take place on 20 March, starting at 02:30.

In order to introduce enhancements to our product deployment process we need to complete testing of the new environment and put it into production. This will take place 19/3/24 @ 22:00 until 20/2/24 @00:00. This is a precautionary declaration in csae of failure, but we anticipate you would see no downtime

Thanks for you support
Digital Operations Team

During this window, the Capital One Mobile Application and Online Banking platform will be unavailable due to essential maintenance. The Capital One Open Banking API endpoints will remain available.

Planned maintenance with out 3rd party FIS which could impact openbanking: 19/04/2024 21:25:14
End Date and Time (GMT): 19/04/2024 22:11:45

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 19/04/2024 20:33:03
End Date and Time (GMT): 19/04/2024 21:04:39

AIB will be performing required maintenance of the corporate banking channel on Friday the 19th April. This means the channel will be unavailable within the stated period.
Please note AIS/PIS new consent creation will be impacted, as in channel authorisation will be unavailable. 
However API's will be fully available throughout for existing consents.

Cater Allen Open Banking AIS APIs experienced an unusual delayed response time on the 19th of April 2024, resulting in some API requests timing out and getting a 500 response. The issue has been resolved.

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply only to HSBC Personal, first direct, and M&S Bank.