API Downtime

Current month downtime period

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OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-13467PlannedTESCO_PERSONAL_FINANCE_PLC1st Mar, 2025, 22:002nd Mar, 2025, 08:005th Sep, 2024, 14:55AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13425PlannedTESCO_PERSONAL_FINANCE_PLC23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0030th Aug, 2024, 09:54AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13429PlannedTESCO_PERSONAL_FINANCE_PLC9th Feb, 2025, 02:009th Feb, 2025, 07:0030th Aug, 2024, 11:33AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13673PlannedCynergy_Bank_plc14th Jan, 2025, 18:0014th Jan, 2025, 22:0011th Oct, 2024, 17:18AIS/PIS

Dear TPP,

As part of our ongoing commitment to improving our service, Cynergy Bank is moving to a new Open Banking provider. Our new solution will launch on or after 14 January 2025.

Consequently, customers connecting with Cynergy Bank through your solution will need to reconnect, to ensure they still have access. We will also be contacting our Open Banking customers to advise them of this change.

To facilitate your testing, we will publish the revised endpoints to our Sandbox by 5 December 2024.

We will give advance notice if downtime is planned during the deployment, although this is not currently anticipated. The existing endpoints will be disconnected on 14 January 2025 and replaced with new endpoints.
If you need further information please contact us at OBAccAdmin@cynergybank.co.uk .

Regards,
Cynergy Bank.

OBIE-13304PlannedTESCO_PERSONAL_FINANCE_PLC12th Jan, 2025, 02:0012th Jan, 2025, 07:0026th Jul, 2024, 15:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12495PlannedHSBC_UK_Bank_Plc28th Dec, 2024, 22:0029th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12494PlannedHSBC_UK_Bank_Plc21st Dec, 2024, 22:0022nd Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-12493PlannedHSBC_UK_Bank_Plc14th Dec, 2024, 22:0015th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13661PlannedLloyds_Bank_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:27AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13660PlannedBank_of_Scotland_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:26AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13138PlannedTESCO_PERSONAL_FINANCE_PLC8th Dec, 2024, 02:008th Dec, 2024, 07:0018th Jun, 2024, 10:06AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 8 December 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-12212PlannedBarclays_Bank_UK_Plc8th Dec, 2024, 02:008th Dec, 2024, 07:0014th Nov, 2023, 16:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-12492PlannedHSBC_UK_Bank_Plc7th Dec, 2024, 22:008th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13744PlannedHSBC_UK_Bank_Plc7th Dec, 2024, 15:008th Dec, 2024, 01:0031st Oct, 2024, 10:14AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

OBIE-12428PlannedMBNA_LIMITED6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:28AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12427PlannedLloyds_Bank_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-12426PlannedBank_of_Scotland_PLC6th Dec, 2024, 01:006th Dec, 2024, 06:0010th Jan, 2024, 14:26AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

OBIE-13659PlannedLloyds_Bank_PLC4th Dec, 2024, 02:004th Dec, 2024, 04:0010th Oct, 2024, 15:24AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13658PlannedBank_of_Scotland_PLC4th Dec, 2024, 02:004th Dec, 2024, 04:0010th Oct, 2024, 15:16AIS/PIS

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-12491PlannedHSBC_UK_Bank_Plc30th Nov, 2024, 22:001st Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13657PlannedLloyds_Bank_PLC24th Nov, 2024, 02:0024th Nov, 2024, 04:0010th Oct, 2024, 15:15AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13656PlannedBank_of_Scotland_PLC24th Nov, 2024, 02:0024th Nov, 2024, 04:0010th Oct, 2024, 15:14AIS/PIS

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13667PlannedLloyds_Bank_PLC24th Nov, 2024, 00:3024th Nov, 2024, 11:0011th Oct, 2024, 13:39PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

OBIE-13666PlannedBank_of_Scotland_PLC24th Nov, 2024, 00:3024th Nov, 2024, 11:0011th Oct, 2024, 13:36PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

OBIE-12490PlannedHSBC_UK_Bank_Plc23rd Nov, 2024, 22:0024th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13766PlannedNational_Westminster_Bank_Plc22nd Nov, 2024, 20:0023rd Nov, 2024, 18:005th Nov, 2024, 09:45AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers.

The outage will take place from 20:00 BST on Friday 22nd November until 18:00 BST on Saturday 23rd November. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-13775PlannedLloyds_Bank_PLC21st Nov, 2024, 10:3021st Nov, 2024, 13:306th Nov, 2024, 15:43Open Data

LBG would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13774PlannedBank_of_Scotland_PLC21st Nov, 2024, 10:3021st Nov, 2024, 13:306th Nov, 2024, 15:42Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13773PlannedLloyds_Bank_PLC20th Nov, 2024, 10:3020th Nov, 2024, 13:306th Nov, 2024, 15:41Open Data

LBG would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13772PlannedBank_of_Scotland_PLC20th Nov, 2024, 10:3020th Nov, 2024, 13:306th Nov, 2024, 15:40Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13771PlannedLloyds_Bank_PLC19th Nov, 2024, 10:3019th Nov, 2024, 13:306th Nov, 2024, 15:38Open Data

LBG would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13770PlannedBank_of_Scotland_PLC19th Nov, 2024, 10:3019th Nov, 2024, 13:306th Nov, 2024, 15:36Open Data

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

OBIE-13792PlannedHSBC_UK_Bank_Plc17th Nov, 2024, 00:0017th Nov, 2024, 09:008th Nov, 2024, 17:09AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBC Business only.

OBIE-12489PlannedHSBC_UK_Bank_Plc16th Nov, 2024, 22:0017th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13776PlannedHSBC_UK_Bank_Plc16th Nov, 2024, 20:0017th Nov, 2024, 05:006th Nov, 2024, 15:56AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

OBIE-13714PlannedHSBC_UK_Bank_Plc16th Nov, 2024, 18:0017th Nov, 2024, 05:0023rd Oct, 2024, 16:24AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet only.

OBIE-13655PlannedLloyds_Bank_PLC16th Nov, 2024, 02:0016th Nov, 2024, 04:0010th Oct, 2024, 15:13AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13654PlannedBank_of_Scotland_PLC16th Nov, 2024, 02:0016th Nov, 2024, 04:0010th Oct, 2024, 15:12AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13565PlannedBank_of_Ireland_(UK)_Plc16th Nov, 2024, 00:0016th Nov, 2024, 07:3024th Sep, 2024, 14:19AIS/PIS

The Open Banking service will be unavailable while BOI deploy a change which will enable biometric authentication for AIS App to App journeys.

OBIE-13787PlannedNEWDAY_LTD15th Nov, 2024, 01:0015th Nov, 2024, 06:007th Nov, 2024, 17:03AIS

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 01:00 and 06:00 GMT on 15/11/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

OBIE-13791PlannedHSBC_UK_Bank_Plc13th Nov, 2024, 23:0014th Nov, 2024, 14:008th Nov, 2024, 15:49AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, a full outage is expected between 13th Nov 23:20 – 14th Nov 08:00 GMT and our services will be unavailable during this time.

In case rollback is not required, the full outage will be limited to 4 hours 40 mins and our services will be up by/before 7 AM GMT.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MIVision).

OBIE-13649PlannedMBNA_LIMITED13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:33AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13648PlannedLloyds_Bank_PLC13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:32AIS/PIS

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13647PlannedBank_of_Scotland_PLC13th Nov, 2024, 21:4514th Nov, 2024, 02:3010th Oct, 2024, 14:29AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

OBIE-13784PlannedNationwide_Building_Society12th Nov, 2024, 22:0013th Nov, 2024, 05:007th Nov, 2024, 14:58AIS/PIS

We'll be undertaking scheduled maintenance from 10pm on Tuesday 12 November, until 5am on Wednesday 13 November.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

OBIE-13777PlannedMizuho_Bank_Ltd12th Nov, 2024, 09:0012th Nov, 2024, 17:006th Nov, 2024, 17:04AIS/PIS

Due to planned firmware update work at one datacentre there is a possibility of brief, intermittent outages.

OBIE-13788PlannedCAPITAL_ONE_(EUROPE)_PLC11th Nov, 2024, 22:0012th Nov, 2024, 06:008th Nov, 2024, 10:30AIS

Please be advised of the following upcoming maintenance:

Identity Service failover.

Services Affected and Actions required:

During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

(Customer Registrations will not happen, Customers can’t log in)

Times stated are UK Time.

OBIE-13760PlannedClydesdale_Bank_Plc11th Nov, 2024, 21:0012th Nov, 2024, 02:004th Nov, 2024, 10:23AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services will be unavailable for all accounts hosted on https://api.prod.ob.virginmoney.com/ between 21:00 GMT 11th and 02:00 GMT 12th November 2024. 

This outage will also impact our direct customer channels, which will be unavailable during this maintenance slot.

We apologise for any inconvenience caused. 

OBIE-13785PlannedClydesdale_Bank_Plc10th Nov, 2024, 18:0011th Nov, 2024, 00:007th Nov, 2024, 15:14AIS/PIS

Virgin Money would like to notify the ecosystem that the planned maintenance between 18:00 GMT 10th and 00:00 11th November has been cancelled.

We apologise for any inconvenience caused. 

We apologise for any inconvenience caused. 

OBIE-13756PlannedClydesdale_Bank_Plc10th Nov, 2024, 18:0011th Nov, 2024, 00:001st Nov, 2024, 15:47AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 18:00 - 20:00 GMT on 10th November 2024.  If rollback is required, there will be a further outage between 23:00 GMT 10th - 00:00 GMT 11th November 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

OBIE-13734PlannedBarclays_Bank_UK_Plc10th Nov, 2024, 07:0010th Nov, 2024, 08:0028th Oct, 2024, 12:34AIS/PIS

Barclays will be undertaking maintenance on 10/11/2024 between 07:00-08:00 which may impact Account sharing, Payments and Confirmation of Funds requests. Request failures may be experienced during a 5 minute period of the mentioned window. Apologies for any inconvenience this may cause.

OBIE-13789PlannedCAPITAL_ONE_(EUROPE)_PLC10th Nov, 2024, 02:0010th Nov, 2024, 07:008th Nov, 2024, 13:02AIS

Please be advised of the following maintenance

TSYS Maintenance Outage.

Services Affected and Actions required:
During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available

Times specified are UK times.

OBIE-13750PlannedClydesdale_Bank_Plc10th Nov, 2024, 02:0010th Nov, 2024, 07:001st Nov, 2024, 11:02AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and new consents will be unavailable for credit card accounts hosted on the stand alone APIs https://api.prod.ob.virginmoney.com/ between 02:00 and 07:00 GMT on 10th November 2024. Existing consents will not be impacted.

Personal and SME current and savings accounts will not be impacted.

We apologise for any inconvenience caused. 

OBIE-12210PlannedBarclays_Bank_UK_Plc10th Nov, 2024, 02:0010th Nov, 2024, 07:0014th Nov, 2023, 16:20AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/11/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13619PlannedNational_Westminster_Bank_Plc10th Nov, 2024, 01:5510th Nov, 2024, 02:554th Oct, 2024, 14:57AIS/PIS

We will performing some essential maintenance between 01:55 and 02:55 on Sunday 10th November, during which time our AIS and PIS APIs for our NatWest brand will not be available.

OBIE-13755PlannedNationwide_Building_Society10th Nov, 2024, 01:5010th Nov, 2024, 07:301st Nov, 2024, 15:38AIS/PIS

On Sunday 10th November we will be undertaking scheduled maintenance between approximately 01:50 and 07:30

During this period a cached balance will be returned for Nationwide credit cards, Nationwide credit card transactions will be unavailable and payments to Nationwide credit cards will be queued.

For the remainder of the period, Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-13489PlannedLloyds_Bank_PLC10th Nov, 2024, 01:0010th Nov, 2024, 05:006th Sep, 2024, 10:47AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 10th November 2024 between 01:00 and 02:30. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13488PlannedBank_of_Scotland_PLC10th Nov, 2024, 01:0010th Nov, 2024, 05:006th Sep, 2024, 10:46AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 10th November 2024 between 01:00 and 02:30. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-12991PlannedTESCO_PERSONAL_FINANCE_PLC10th Nov, 2024, 01:0010th Nov, 2024, 07:0016th May, 2024, 14:48AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 10 November 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13790PlannedTSB_BANK_PLC9th Nov, 2024, 23:0010th Nov, 2024, 10:008th Nov, 2024, 14:38AIS/PIS

TSB will perform essential maintenance between 09 Nov 2024 from 23:00 to 10 Nov 2024 at 10:00 UKT.

We apologize for any inconvenience.

OBIE-13765PlannedInvestec_Bank_PLC9th Nov, 2024, 23:0010th Nov, 2024, 01:305th Nov, 2024, 09:10AIS/PIS

Due to data center testing there is a low potential of intermittent outage.

OBIE-12488PlannedHSBC_UK_Bank_Plc9th Nov, 2024, 22:0010th Nov, 2024, 08:0022nd Jan, 2024, 10:06Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13759PlannedNorthern_Bank_Limited_t/a_Danske_Bank9th Nov, 2024, 21:0010th Nov, 2024, 07:004th Nov, 2024, 09:15AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13711PlannedHSBC_UK_Bank_Plc9th Nov, 2024, 20:0010th Nov, 2024, 05:0022nd Oct, 2024, 16:23AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet only.

OBIE-13749PlannedClydesdale_Bank_Plc9th Nov, 2024, 04:009th Nov, 2024, 06:001st Nov, 2024, 10:59AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 GMT on 9th November 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

OBIE-13740PlannedBarclays_Bank_UK_Plc9th Nov, 2024, 04:009th Nov, 2024, 05:3030th Oct, 2024, 11:56AIS/PIS

Barclays will be undertaking maintenance on 09/11/2024 between 04:00 and 05:30 which will see intermittent impact to Account Sharing, Payments and Confirmation of Payee requests. Apologies for any inconvenience this may cause.

OBIE-13769ActiveBarclays_Bank_UK_Plc9th Nov, 2024, 02:009th Nov, 2024, 04:006th Nov, 2024, 14:10PIS

Barclays will be undertaking maintenance on 09/11/2024 between 02:00 and 04:00 which will impact specifically bulk/batch payments. Apologies for any inconvenience this may cause.

OBIE-13741ActiveBank_of_Ireland_(UK)_Plc9th Nov, 2024, 02:009th Nov, 2024, 08:0030th Oct, 2024, 12:43AIS/PIS

During a planned change customers may be impacted when logging in to BOI's 365 online channel and mobile app, and when authenticating new AIS and PIS consents.

OBIE-13653ActiveLloyds_Bank_PLC9th Nov, 2024, 02:009th Nov, 2024, 04:0010th Oct, 2024, 15:10AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 9th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13652ActiveBank_of_Scotland_PLC9th Nov, 2024, 02:009th Nov, 2024, 04:0010th Oct, 2024, 15:09AIS/PIS

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 9th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13708ActiveLloyds_Bank_PLC9th Nov, 2024, 00:309th Nov, 2024, 10:5022nd Oct, 2024, 08:45PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 and 06:30 on 9th November 2024. The window may extend till 10:50 if there is a need for a roll back.

OBIE-13707ActiveBank_of_Scotland_PLC9th Nov, 2024, 00:309th Nov, 2024, 10:5022nd Oct, 2024, 08:44PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 and 06:30 on 9th November 2024. The window may extend till 10:50 if there is a need for a roll back.

OBIE-13780ActiveSantander_UK_PLC8th Nov, 2024, 23:009th Nov, 2024, 01:007th Nov, 2024, 09:11AIS/PIS

Planned maintenance window for internal system upgrade, no outage expected. Ticket raised for awareness only.

OBIE-13735ActiveBarclays_Bank_UK_Plc8th Nov, 2024, 22:0010th Nov, 2024, 22:0028th Oct, 2024, 14:23AIS/PIS

Barclays will be undertaking maintenance only impacting the Corporate Banking channel from 08/11/2024 22:00 till 10/11/2024 22:00. This will impact Payments, Account Sharing and Confirmation of Funds requests. Apologies for any inconvenience this may cause.

OBIE-13783ActiveNationwide_Building_Society8th Nov, 2024, 02:008th Nov, 2024, 07:007th Nov, 2024, 14:35AIS/PIS

On Friday 8 November, we will be undertaking scheduled maintenance between approximately 2am and 7am.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

OBIE-13782ActiveCAPITAL_ONE_(EUROPE)_PLC8th Nov, 2024, 01:008th Nov, 2024, 04:007th Nov, 2024, 13:36AIS

Please be aware of the following planned maintenance.

Services Affected and Actions required:
During this window, the Capital One API endpoints and Mobile Application will be unavailable due to essential maintenance. The Capital One Online Banking platform will remain available.
(Customer Registrations will not happen, Customers can’t log in)

OBIE-13786ActiveNationwide_Building_Society7th Nov, 2024, 23:308th Nov, 2024, 01:307th Nov, 2024, 16:38AIS/PIS

We'll be undertaking scheduled maintenance from 11.30pm on Thursday 7 November, until 1.30am on Friday 8 November.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

OBIE-13764ActiveLloyds_Bank_PLC7th Nov, 2024, 18:007th Nov, 2024, 23:594th Nov, 2024, 16:54AIS/PIS

LBG would like to advise that due to a planned outage, the LBG Production Developer Portal will not be available on 7th November 2024 between 18:00 and 23:59, during which any online documentation and subscriptions will not be present.

OBIE-13781CompletedSantander_UK_PLC7th Nov, 2024, 09:157th Nov, 2024, 13:007th Nov, 2024, 12:04AIS/PIS

We have identified an issue impacting AIS and PIS services where we are not providing a token, therefore requests are failing. This issue is still ongoing and we will update this ticket when this has been resolved. Apologise for any disruption this has caused.
Actual outage timings: 09:15 - 12:58

OBIE-13768ActiveNationwide_Building_Society7th Nov, 2024, 08:007th Nov, 2024, 21:156th Nov, 2024, 10:32AIS/PIS

On Thursday 4th November, we will be undertaking scheduled maintenance between approximately 08:00 and 21:15.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

OBIE-13723CompletedTSB_BANK_PLC7th Nov, 2024, 00:007th Nov, 2024, 02:0524th Oct, 2024, 20:30AIS/PIS

TSB will be performing essential maintenance activity between 07 Nov 2024 from 00:00 to 07 Nov 2024 05:00 AM UKT
Apologies for any inconvenience caused.

OBIE-13762CompletedHSBC_UK_Bank_Plc6th Nov, 2024, 23:007th Nov, 2024, 13:004th Nov, 2024, 11:17AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, A full outage is expected between 06th Nov 23:20 – 07th Nov 04:00 and our services will be unavailable during this time.
In case rollback is needed, our services will be unavailable once again between 07th Nov 06:05 AM UKT - 07:45 AM

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MIVision).

OBIE-13779CompletedNational_Westminster_Bank_Plc6th Nov, 2024, 21:457th Nov, 2024, 00:157th Nov, 2024, 00:51PIS

We experienced an issue between 21:53 (Wed 6th Nov) and 00:13 today (Thu 7th Nov) for post payment consent calls were failing for all 3 of our UK brands; NatWest, RBS and Ulster Bank NI. This issue has now been resolved and the service is now stable.

Please accept our apologies for any inconvenience, this may have caused.

OBIE-13778CompletedNational_Westminster_Bank_Plc6th Nov, 2024, 16:156th Nov, 2024, 19:126th Nov, 2024, 19:52PIS

We experienced an issue between 16:15 and 19:12 today (Wed 6th Nov) where a small percentage of post payment consent calls were failing for all 3 of our UK brands; NatWest, RBS and Ulster Bank NI. This issue has now been resolved and the service is now stable.

Please accept our apologies for any inconvenience, this may have caused.

OBIE-13767CompletedNationwide_Building_Society6th Nov, 2024, 03:156th Nov, 2024, 03:456th Nov, 2024, 04:35AIS/PIS

Nationwide experienced an increase in errors between approx. 3.15am and 3.45am on Wednesday 6 November. During this time, a number of AIS/PIS requests would have failed. The issue has since been resolved and service is available as normal.
Sorry for any problems this may have caused you.

OBIE-13724CompletedTSB_BANK_PLC6th Nov, 2024, 00:006th Nov, 2024, 05:0024th Oct, 2024, 20:30AIS/PIS

TSB will be performing essential maintenance activity between 06 Nov 2024 from 00:00 to 06 Nov 2024 05:00 AM UKT
Apologies for any inconvenience caused.

OBIE-13763CompletedZempler_Bank_Limited5th Nov, 2024, 19:006th Nov, 2024, 00:004th Nov, 2024, 12:37AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Tuesday 5th November, PIS and AIS services maybe interrupted for the period between 19:00 and 00.00.
 
We apologise for any inconvenience caused.

OBIE-13758CompletedHSBC_UK_Bank_Plc5th Nov, 2024, 03:005th Nov, 2024, 07:004th Nov, 2024, 08:46AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MIVision).

OBIE-13737CompletedCumberland_Building_Society5th Nov, 2024, 00:005th Nov, 2024, 03:0028th Oct, 2024, 16:55AIS/PIS

PLanned maintenance that will result in an outage to our Open Banking service

OBIE-13715CompletedTSB_BANK_PLC5th Nov, 2024, 00:005th Nov, 2024, 02:3023rd Oct, 2024, 16:36AIS/PIS

TSB will be performing essential maintenance activity between 05 Nov 2024 from 00:00 to 05 Nov 2024 05:00 AM UKT
Apologies for any inconvenience caused.

OBIE-13761CompletedHSBC_UK_Bank_Plc4th Nov, 2024, 23:005th Nov, 2024, 15:004th Nov, 2024, 10:54AIS/PIS

HSBC UK Bank Plc would like to notify that the maintenance planned for between 04/11/2024 23:00 and 05/11/2024 15:00 has been postponed. A new notification with the new date will be shared shortly.

We apologise for any inconvenience caused.

OBIE-13742CompletedHSBC_UK_Bank_Plc4th Nov, 2024, 23:005th Nov, 2024, 13:0030th Oct, 2024, 15:29AIS/PIS

HSBC UK Bank Plc would like to notify that the maintenance planned for between 04/11/2024 23:00 and 05/11/2024 13:00 has been cancelled.

We apologise for any inconvenience caused.

OBIE-13739CompletedNationwide_Building_Society4th Nov, 2024, 10:004th Nov, 2024, 17:5029th Oct, 2024, 17:14AIS/PIS

On Monday 4th November, we will be undertaking scheduled maintenance between approximately 10:00 and 17:50.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

OBIE-13725CompletedWells_Fargo_Bank,_National_Association3rd Nov, 2024, 05:003rd Nov, 2024, 07:0025th Oct, 2024, 07:32AIS

Wells Fargo is performing maintenance for AIS API:

Start Date / Time
End Date / Time
Environments
Sunday, November 3 at 05:00 AM Greenwich Mean Time
Sunday, November 3 at 07:00 AM Greenwich Mean Time
Production
 
During maintenance, the platform will be unavailable

OBIE-13751CompletedCreation_Financial_Services_Limited3rd Nov, 2024, 03:003rd Nov, 2024, 06:001st Nov, 2024, 11:44AIS

Creation will be doing maintenance during this time which will affect the API intermittently.

OBIE-13754CompletedAIB_Group_(UK)_plc3rd Nov, 2024, 02:003rd Nov, 2024, 05:001st Nov, 2024, 15:16AIS/PIS

AIB will be performing required maintenance of the Corporate Banking channel on Sunday the 3rd of November. The channel will be unavailable during this timeframe.
 
Note: Only PIS and new consent creation will be impacted as in channel authorisation will be unavailable. All API's will be fully available throughout.

OBIE-13683CompletedSantander_UK_PLC3rd Nov, 2024, 02:003rd Nov, 2024, 03:0016th Oct, 2024, 13:27PIS

We are writing to inform you of an outage affecting our PIS service only, this will occur on Sunday 3rd November, from 2 - 3am.

Thank you for your understanding during this time, if you have any issues outside of this window, please raise through Sales Force and the Team will manage accordingly.

Thank you.

*Actual outage 1.55 - 3.20am*

OBIE-13618CompletedThe_Royal_Bank_of_Scotland_Plc3rd Nov, 2024, 01:553rd Nov, 2024, 02:554th Oct, 2024, 14:56AIS/PIS

We will performing some essential maintenance between 01:55 and 02:55 on Sunday 03rd November, during which time our AIS and PIS APIs for our Ulster NI & RBS brands will not be available.

OBIE-13747CompletedTSB_BANK_PLC2nd Nov, 2024, 22:303rd Nov, 2024, 07:001st Nov, 2024, 06:26AIS/PIS

TSB will perform essential maintenance between 02 Nov 2024 from 22:30 to 03 Nov 2024 at 14:00 UKT.

We apologize for any inconvenience.

OBIE-12487CompletedHSBC_UK_Bank_Plc2nd Nov, 2024, 22:003rd Nov, 2024, 08:0022nd Jan, 2024, 10:05Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13733CompletedNorthern_Bank_Limited_t/a_Danske_Bank2nd Nov, 2024, 21:003rd Nov, 2024, 07:0028th Oct, 2024, 11:22AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13687CompletedHSBC_UK_Bank_Plc2nd Nov, 2024, 21:003rd Nov, 2024, 04:0017th Oct, 2024, 15:55AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet only.

OBIE-13718CompletedBarclays_Bank_UK_Plc2nd Nov, 2024, 04:002nd Nov, 2024, 08:0024th Oct, 2024, 13:38AIS/PIS

Barclays will be undertaking maintenance on 02/11/2024 between 04:00 and 08:00. There may be impact seen to Account Sharing, Payments and Confirmation of Funds during this time, Apologies for any inconvenience this may cause.

OBIE-13757CompletedNational_Westminster_Bank_Plc2nd Nov, 2024, 03:002nd Nov, 2024, 13:002nd Nov, 2024, 12:00AIS/PIS

Please be advised, we have found that EQ customer of NWI would be unable to consent to give AISP access to their account or to auth a payment.
This issue is being investigated as a matter of urgency by our technical teams and we will provide a further update as soon as possible.
We apologize for any inconvenience caused.

OBIE-13721CompletedLloyds_Bank_PLC2nd Nov, 2024, 00:102nd Nov, 2024, 01:0024th Oct, 2024, 15:52PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:10 till 00:20 on 2nd November 2024. This may extend until 01:00 if a backout is required.

OBIE-13720CompletedBank_of_Scotland_PLC2nd Nov, 2024, 00:102nd Nov, 2024, 01:0024th Oct, 2024, 15:51PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:10 till 00:20 on 2nd November 2024. This may extend until 01:00 if a backout is required.

OBIE-13752CompletedC._Hoare_&_CO.2nd Nov, 2024, 00:003rd Nov, 2024, 23:451st Nov, 2024, 14:37PIS

Please note payments entered on the 2nd and 3rd November may take a little longer then usual to process whilst we are performing improvements to our open banking system.

OBIE-13753CompletedCumberland_Building_Society1st Nov, 2024, 22:001st Nov, 2024, 23:301st Nov, 2024, 15:09AIS/PIS

Hello
We will be conducting maintenance on the Cumberland host tonight on the 1st November between 22:00 and 23:30. Sorry for any inconvenience this may cause.
Thank you.

OBIE-13731CompletedLloyds_Bank_PLC1st Nov, 2024, 19:002nd Nov, 2024, 06:0025th Oct, 2024, 16:01AIS/PIS

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 1st November 2024 between 19:00 - 06:00 (2nd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13730CompletedBank_of_Scotland_PLC1st Nov, 2024, 19:002nd Nov, 2024, 06:0025th Oct, 2024, 16:00AIS/PIS

LBG (Bank of Scotland) would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 1st November 2024 between 19:00 - 06:00 (2nd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

OBIE-13745CompletedAIB_Group_(UK)_plc1st Nov, 2024, 18:002nd Nov, 2024, 18:0031st Oct, 2024, 14:51AIS/PIS

AIB will be performing required maintenance of the Corporate Banking Channel on Friday the 1st of November. The channel will be unavailable during this period.
 
Note: Only PIS and new consent creation will be impacted as in-channel authorisation will be unavailable, all API's will be fully available throughout.

OBIE-13748CompletedClydesdale_Bank_Plc1st Nov, 2024, 07:001st Nov, 2024, 10:581st Nov, 2024, 10:34AIS

Virgin Money would like to notify the ecosystem that we have been experiencing issues with the merged API services for accounts hosted on https://api.openbanking.virginmoney.com/ since approx 07:00 GMT today, 1st November.

As a result, errors are being returned for AIS requests for existing consents. New consents should be successful, but the account transaction history will not be available.

The direct customer channels are also impacted by this issue, but accounts hosted on the stand-alone APIs are working as normal.

These issues are currently under priority investigation and we apologise for any inconvenience caused.

OBIE-13746CompletedNEWDAY_LTD1st Nov, 2024, 03:001st Nov, 2024, 06:0031st Oct, 2024, 15:35AIS

NewDay would like to advise TPPs that they will be undertaking an emergency maintenance between 3am and 6am GMT on 01/11/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

OBIE-13695CompletedTESCO_PERSONAL_FINANCE_PLC31st Oct, 2024, 23:301st Nov, 2024, 06:0018th Oct, 2024, 16:42AIS/PIS

Tesco Bank would like to advise TPPs that we will be undertaking some maintenance between 11.30pm on 31 October and 6am on 1 November (times in GMT.)

We do not expect there to be an outage to our Open Banking API services during this time, but it is possible that there may be some disruption.

Regards,  
Tesco Bank Open Banking Team

OBIE-13738CompletedZempler_Bank_Limited30th Oct, 2024, 22:0031st Oct, 2024, 04:0029th Oct, 2024, 13:53AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled on Wednesday 30th October, PIS and AIS services will be interrupted for the period between 22:00 Wednesday 30th October and 04.00 Thursday 31st October.
 
We apologise for any inconvenience caused.

OBIE-13712CompletedClydesdale_Bank_Plc30th Oct, 2024, 08:0030th Oct, 2024, 17:0023rd Oct, 2024, 10:27Other

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and our Sandbox environment will be unavailable between 08:00 - 17:00 GMT on 30th October 2024.

We apologise for any inconvenience caused.

OBIE-13732CompletedCAPITAL_ONE_(EUROPE)_PLC30th Oct, 2024, 01:3030th Oct, 2024, 03:3028th Oct, 2024, 10:35AIS

Please be advised of the following maintenance.

Services Affected and Actions required:
During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.
(Customer Registrations will not happen, Customers can’t log in)

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.