API Downtime

Current month downtime period

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OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-13841PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0018th Nov, 2024, 13:31AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13906PlannedMBNA_LIMITED5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:29AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13905PlannedLloyds_Bank_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13904PlannedBank_of_Scotland_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:26AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13840PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0018th Nov, 2024, 13:30AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13839PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 02:0518th Nov, 2024, 13:29AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

OBIE-13838PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0018th Nov, 2024, 13:28AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13903PlannedMBNA_LIMITED17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:24AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13902PlannedLloyds_Bank_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13901PlannedBank_of_Scotland_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:22AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13837PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0018th Nov, 2024, 13:27AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-13836PlannedBarclays_Bank_UK_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0018th Nov, 2024, 13:26AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause

OBIE-13900PlannedMBNA_LIMITED5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:19AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13899PlannedLloyds_Bank_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:18AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13898PlannedBank_of_Scotland_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:17AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13835PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 02:0010th Aug, 2025, 07:0018th Nov, 2024, 13:24AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13834PlannedBarclays_Bank_UK_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:0018th Nov, 2024, 13:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13833PlannedBarclays_Bank_UK_Plc22nd Jun, 2025, 01:0022nd Jun, 2025, 07:0018th Nov, 2024, 13:20AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 22/06/2025 from 01:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13897PlannedMBNA_LIMITED20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:14AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-13896PlannedLloyds_Bank_PLC20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:13AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-13895PlannedBank_of_Scotland_PLC20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:12AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-13980PlannedBarclays_Bank_UK_Plc8th Jun, 2025, 02:008th Jun, 2025, 07:0013th Dec, 2024, 14:23AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 8 June 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13832PlannedBarclays_Bank_UK_Plc8th Jun, 2025, 02:008th Jun, 2025, 07:0018th Nov, 2024, 13:17AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/06/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13909PlannedBarclays_Bank_UK_Plc25th May, 2025, 02:0025th May, 2025, 07:0028th Nov, 2024, 14:00AIS/PIS

Tesco Bank would like to advise that they will be carrying out some planned maintenance between 2am and 7am (BST) on 25 May 2025.  
We do not expect an outage, but there will be disruption to our Open Banking APIs affecting our credit card products.
No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13831PlannedBarclays_Bank_UK_Plc18th May, 2025, 02:0018th May, 2025, 07:0018th Nov, 2024, 13:16AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 18/05/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13894PlannedMBNA_LIMITED11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:06AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13893PlannedLloyds_Bank_PLC11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:05AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13892PlannedBank_of_Scotland_PLC11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:04AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13830PlannedBarclays_Bank_UK_Plc6th Apr, 2025, 02:006th Apr, 2025, 07:0018th Nov, 2024, 13:15AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/04/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-13829PlannedBarclays_Bank_UK_Plc15th Mar, 2025, 22:0016th Mar, 2025, 08:0018th Nov, 2024, 13:14AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 15/03/2025 22:00 and 16/03/2025 08:00. Apologies for any inconvenience this may cause

OBIE-13951PlannedCynergy_Bank_plc13th Mar, 2025, 17:0013th Mar, 2025, 23:456th Dec, 2024, 14:25AIS/PIS

Dear TPP,

As part of Cynergy Bank’s ongoing commitment to improving our service for all customers, we are moving to a new Open Banking provider in 2025.
Previously, we had advised that our new Open Banking solution would launch in January 2025. This launch has since been rescheduled to March—more specifically, on or before 13 March 2025.
As a result, customers connecting with Cynergy Bank through your service will need to reconnect to maintain access. We will also contact Cynergy Bank Open Banking customers to tell them about this requirement.

To facilitate your testing, we plan to publish the revised endpoints to our Sandbox on 21 February 2025. The existing endpoints will be disconnected and replaced on 13 March 2025.
Finally, while no downtime is currently planned or expected during the deployment, we will let you know as soon as possible if this should change.
If you need any more information, please contact us at OBAccAdmin@cynergybank.co.uk .

Thank You!

Cynergy Bank

OBIE-13467PlannedTESCO_PERSONAL_FINANCE_PLC1st Mar, 2025, 22:002nd Mar, 2025, 08:005th Sep, 2024, 14:55AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13828PlannedBarclays_Bank_UK_Plc23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0018th Nov, 2024, 13:12AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/02/2025 between 01:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13425PlannedTESCO_PERSONAL_FINANCE_PLC23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0030th Aug, 2024, 09:54AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13916PlannedLloyds_Bank_PLC15th Feb, 2025, 00:3015th Feb, 2025, 04:3029th Nov, 2024, 08:32PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025.

OBIE-13915PlannedBank_of_Scotland_PLC15th Feb, 2025, 00:3015th Feb, 2025, 04:3029th Nov, 2024, 08:31PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025.

OBIE-13891PlannedMBNA_LIMITED14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:02AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13890PlannedLloyds_Bank_PLC14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:01AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13889PlannedBank_of_Scotland_PLC14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:00AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13827PlannedBarclays_Bank_UK_Plc9th Feb, 2025, 02:009th Feb, 2025, 07:0018th Nov, 2024, 13:11AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13429PlannedTESCO_PERSONAL_FINANCE_PLC9th Feb, 2025, 02:009th Feb, 2025, 07:0030th Aug, 2024, 11:33AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13914PlannedLloyds_Bank_PLC8th Feb, 2025, 00:308th Feb, 2025, 04:3029th Nov, 2024, 08:28PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025.

OBIE-13913PlannedBank_of_Scotland_PLC8th Feb, 2025, 00:308th Feb, 2025, 04:3029th Nov, 2024, 08:25PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025.

OBIE-13974PlannedHSBC_UK_Bank_Plc18th Jan, 2025, 17:0019th Jan, 2025, 05:0012th Dec, 2024, 16:05AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will apply to HSBCnet only.

OBIE-13826PlannedBarclays_Bank_UK_Plc12th Jan, 2025, 02:0012th Jan, 2025, 07:0018th Nov, 2024, 13:05AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 12/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13304PlannedTESCO_PERSONAL_FINANCE_PLC12th Jan, 2025, 02:0012th Jan, 2025, 07:0026th Jul, 2024, 15:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13995PlannedBarclays_Bank_UK_Plc12th Jan, 2025, 00:3012th Jan, 2025, 03:3019th Dec, 2024, 12:36AIS/PIS

Barclays will be undertaking maintenance on 12/01/2025 between 00:30 till 03:30. Whilst we do not expect a full outage, there may be slower responses during this period. Apologies for any inconvenience caused

OBIE-13944PlannedNational_Westminster_Bank_Plc11th Jan, 2025, 01:0011th Jan, 2025, 23:005th Dec, 2024, 12:54AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers, impacting all 3 of our UK brands; NatWest, Royal Bank of Scotland and Ulster Bank NI
The outage will take place from 01:00 GMT on Saturday 11th January until 23:00 GMT on Saturday 11th January. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-13996PlannedHSBC_UK_Bank_Plc4th Jan, 2025, 23:005th Jan, 2025, 08:0019th Dec, 2024, 15:48PIS

HSBC UK Bank Plc would like to notify that the maintenance planned for 04/01/2025 23:00 - 05/01/2025 08:00 affecting HSBCnet File Payments has been cancelled.

We apologise for any inconvenience caused.

OBIE-13984PlannedHSBC_UK_Bank_Plc4th Jan, 2025, 23:005th Jan, 2025, 08:0016th Dec, 2024, 15:49PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will only apply to HSBCnet File Payments

OBIE-13986PlannedCater_Allen_Limited31st Dec, 2024, 23:301st Jan, 2025, 05:0017th Dec, 2024, 11:17AIS/PIS

Planned downtime impacting all Cater Allen Open Banking APIs.

OBIE-12495PlannedHSBC_UK_Bank_Plc28th Dec, 2024, 22:0029th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13960PlannedNorthern_Bank_Limited_t/a_Danske_Bank28th Dec, 2024, 21:0029th Dec, 2024, 07:009th Dec, 2024, 08:53AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13942PlannedHSBC_UK_Bank_Plc22nd Dec, 2024, 16:0022nd Dec, 2024, 21:005th Dec, 2024, 09:35AIS

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, up to 40 minutes of full outage is expected.

This release will apply to HSBC MiVision only.

OBIE-13991PlannedLloyds_Bank_PLC22nd Dec, 2024, 01:0022nd Dec, 2024, 05:0018th Dec, 2024, 14:31AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 22nd December 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13990PlannedBank_of_Scotland_PLC22nd Dec, 2024, 01:0022nd Dec, 2024, 05:0018th Dec, 2024, 14:30AIS/PIS

LBG (Halifax) would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 22nd December 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-12494PlannedHSBC_UK_Bank_Plc21st Dec, 2024, 22:0022nd Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13967PlannedHSBC_UK_Bank_Plc21st Dec, 2024, 21:0022nd Dec, 2024, 06:0010th Dec, 2024, 15:19PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will only apply to HSBCnet File Payments

OBIE-13959PlannedNorthern_Bank_Limited_t/a_Danske_Bank21st Dec, 2024, 21:0022nd Dec, 2024, 07:009th Dec, 2024, 08:53AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13971CompletedJORDAN_INTERNATIONAL_BANK_PLC18th Dec, 2024, 17:0018th Dec, 2024, 20:0011th Dec, 2024, 15:14AIS

Planned maintenance - API service Disruption/Downtime

Due to planned network maintenance, a disruption/downtime to our API service is a possibility between the maintenance window. Inconvenience regretted.

OBIE-13994CompletedMBNA_LIMITED18th Dec, 2024, 12:2418th Dec, 2024, 12:3819th Dec, 2024, 09:50AIS

LBG would like to advise that a number of account consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow.

OBIE-13993CompletedLloyds_Bank_PLC18th Dec, 2024, 12:2418th Dec, 2024, 12:3819th Dec, 2024, 09:49AIS/PIS

LBG would like to advise that a number of account and payment consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow.

OBIE-13992CompletedBank_of_Scotland_PLC18th Dec, 2024, 12:2418th Dec, 2024, 12:3819th Dec, 2024, 09:47AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that a number of account and payment consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow.

OBIE-13988CompletedCAPITAL_ONE_(EUROPE)_PLC18th Dec, 2024, 00:0018th Dec, 2024, 02:0017th Dec, 2024, 14:40AIS

Please be advised of the following maintenance.

Date/Time of Planned Work
18th Dec 00:00 - 02:00  UK Time

Description of the work
Failback Open Banking data layer to region 1

Services Affected and Actions required:
During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available.

OBIE-13985CompletedCAPITAL_ONE_(EUROPE)_PLC17th Dec, 2024, 00:0017th Dec, 2024, 04:0017th Dec, 2024, 09:32PIS

Please be advised of the following maintenance.

Date/Time of Planned Work
17th Dec 00:00 - 04:00  UK Time

Description of the work
Web Servicing UI Deploy - Gen2 > Gen3

Services Affected and Actions required:
During this window, the Capital One Online Banking platform will be unavailable due to essential maintenance. The Capital One Mobile Application and Open Banking API endpoints will remain available.

OBIE-13969CompletedTSB_BANK_PLC17th Dec, 2024, 00:0017th Dec, 2024, 05:0011th Dec, 2024, 11:02AIS/PIS

TSB will be performing essential maintenance activity between 17 Dec 2024 from 00:00 to 17 Dec 2024 05:00 AM UKT
Apologies for any inconvenience caused.

OBIE-13972CompletedZempler_Bank_Limited16th Dec, 2024, 21:0017th Dec, 2024, 00:0011th Dec, 2024, 16:57AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 16th December, PIS and AIS services will be interrupted for the period between 21:00 and 00:00 (17th December).

OBIE-13983CompletedZempler_Bank_Limited16th Dec, 2024, 19:0016th Dec, 2024, 23:0016th Dec, 2024, 13:53AIS/PIS

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 16th December, PIS and AIS services will be interrupted for the period between 19:00 and 23.00.

OBIE-13989CompletedClydesdale_Bank_Plc16th Dec, 2024, 12:4618th Dec, 2024, 16:4218th Dec, 2024, 10:36AIS/PIS

Virgin Money would ike to notify the ecosystem that we are experiencing issues with the stand-alone API service for accounts hosted on https://api.prod.ob.virginmoney.com/ . As a result, customers are unable to complete consents for TPP services. Existing consents continue to work as normal.

These issues are currently under priority investigation and we apologise for any inconvenience caused. 

OBIE-13978CompletedSantander_UK_PLC15th Dec, 2024, 01:0015th Dec, 2024, 02:3013th Dec, 2024, 11:12PIS

Planned Maintenance impacting all PIS services. An outage is expected.

OBIE-12493CompletedHSBC_UK_Bank_Plc14th Dec, 2024, 22:0015th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13958CompletedNorthern_Bank_Limited_t/a_Danske_Bank14th Dec, 2024, 21:0015th Dec, 2024, 07:009th Dec, 2024, 08:52AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-13954CompletedHSBC_UK_Bank_Plc14th Dec, 2024, 20:0015th Dec, 2024, 07:006th Dec, 2024, 16:44PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will only apply to HSBCnet File Payments

OBIE-13970CompletedJORDAN_INTERNATIONAL_BANK_PLC14th Dec, 2024, 06:0014th Dec, 2024, 13:0011th Dec, 2024, 15:07AIS

Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted.

OBIE-13943CompletedClydesdale_Bank_Plc14th Dec, 2024, 04:0014th Dec, 2024, 06:005th Dec, 2024, 10:13AIS/PIS

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 GMT on 14th December 2024. 

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

OBIE-13946CompletedBank_of_Scotland_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:005th Dec, 2024, 15:56PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance on an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13945CompletedLloyds_Bank_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:005th Dec, 2024, 15:55PIS

LBG would like to advise that due to planned maintenance on an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13824CompletedLloyds_Bank_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:0018th Nov, 2024, 12:26PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13823CompletedBank_of_Scotland_PLC14th Dec, 2024, 00:0014th Dec, 2024, 07:0018th Nov, 2024, 12:26PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

OBIE-13981CompletedNational_Westminster_Bank_Plc13th Dec, 2024, 12:2513th Dec, 2024, 14:4813th Dec, 2024, 15:19PIS

Please be aware that we experienced issues with the payment consent setup endpoint for Ulster Bank (Northern Ireland) between 12:25 and 14:48 GMT today.
 
Please accept our apologies for any inconvenience this issue caused.
 
Should you have any concerns regarding this incident, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.

OBIE-13982CompletedZempler_Bank_Limited13th Dec, 2024, 12:0013th Dec, 2024, 15:1513th Dec, 2024, 15:38Other

Hello Everyone,

Due to infrastructure issues we have an unplanned downtime today between 12:00 and 15:15.
Apologies for the inconvenience caused.

Thanks,
Zempler Bank

OBIE-13979CompletedBank_of_Ireland_(UK)_Plc13th Dec, 2024, 11:0013th Dec, 2024, 12:3013th Dec, 2024, 11:51AIS/PIS

Bank of Ireland are aware that customers are having difficulties accessing the 365 online service, and cannot authenticate new Open Banking consents and payments, Existing consents do not appear to be impacted. More information will be provided when it is available.

12:27 - 365 online service has been fully restored.

OBIE-13977CompletedMBNA_LIMITED13th Dec, 2024, 01:2213th Dec, 2024, 01:4513th Dec, 2024, 09:09AIS

LBG would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored.

OBIE-13976CompletedLloyds_Bank_PLC13th Dec, 2024, 01:2213th Dec, 2024, 01:4513th Dec, 2024, 09:08AIS/PIS

LBG would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS/PIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored.

OBIE-13975CompletedBank_of_Scotland_PLC13th Dec, 2024, 01:2213th Dec, 2024, 01:4513th Dec, 2024, 09:08AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS/PIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored.

OBIE-13973CompletedHSBC_UK_Bank_Plc13th Dec, 2024, 00:3013th Dec, 2024, 10:3012th Dec, 2024, 11:47AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

No outage is expected but some disruption to services may be experienced.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision).

OBIE-13934CompletedCater_Allen_Limited13th Dec, 2024, 00:0013th Dec, 2024, 08:003rd Dec, 2024, 11:58AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13933CompletedCater_Allen_Limited12th Dec, 2024, 01:0012th Dec, 2024, 07:003rd Dec, 2024, 11:57AIS/PIS

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

OBIE-13876CompletedCumberland_Building_Society12th Dec, 2024, 00:3012th Dec, 2024, 03:0022nd Nov, 2024, 11:41AIS/PIS

We will be taking our host offline for some maintenance which will result in an outage to Open banking

OBIE-13938CompletedNationwide_Building_Society11th Dec, 2024, 18:3012th Dec, 2024, 07:004th Dec, 2024, 10:08AIS/PIS

On Wednesday 11th and Thursday 12th December we will be undertaking scheduled maintenance between 18:30 and 07:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period from approximately 03:00 to 05:00 where payment requests will be queued, however all requests will be processed.

OBIE-13968CompletedHSBC_UK_Bank_Plc11th Dec, 2024, 09:0011th Dec, 2024, 11:2011th Dec, 2024, 09:47Open Data

We are aware of an issue impacting our HSBC Open Data APIs for Product Information and Service Metrics that are not accessible and returning 502 errors. Our teams are investigating the problem and we will update this communication as soon as it is resolved. 

OBIE-13661CompletedLloyds_Bank_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:27AIS/PIS

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13660CompletedBank_of_Scotland_PLC11th Dec, 2024, 02:0011th Dec, 2024, 04:0010th Oct, 2024, 15:26AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-13927CompletedBank_of_Ireland_(UK)_Plc11th Dec, 2024, 00:0011th Dec, 2024, 03:002nd Dec, 2024, 13:24AIS/PIS

The Open Banking service will be unavailable during essential maintenance.

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.