API Downtime
Current month downtime period
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OBIE Ticket Ref | OBSD Ticket Ref | Status | ASPSP | Start Date and Time | End Date and Time | Created | API | Description |
---|---|---|---|---|---|---|---|---|
OBIE-13841 | Planned | Barclays_Bank_UK_Plc | 7th Dec, 2025, 02:00 | 7th Dec, 2025, 07:00 | 18th Nov, 2024, 13:31 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
OBIE-13906 | Planned | MBNA_LIMITED | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:29 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
OBIE-13905 | Planned | Lloyds_Bank_PLC | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:27 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
OBIE-13904 | Planned | Bank_of_Scotland_PLC | 5th Dec, 2025, 01:00 | 5th Dec, 2025, 06:00 | 27th Nov, 2024, 09:26 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00. | |
OBIE-13840 | Planned | Barclays_Bank_UK_Plc | 9th Nov, 2025, 02:00 | 9th Nov, 2025, 07:00 | 18th Nov, 2024, 13:30 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
OBIE-13839 | Planned | Barclays_Bank_UK_Plc | 26th Oct, 2025, 01:00 | 26th Oct, 2025, 02:05 | 18th Nov, 2024, 13:29 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause | |
OBIE-13838 | Planned | Barclays_Bank_UK_Plc | 19th Oct, 2025, 01:00 | 19th Oct, 2025, 07:00 | 18th Nov, 2024, 13:28 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause | |
OBIE-13903 | Planned | MBNA_LIMITED | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:24 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
OBIE-13902 | Planned | Lloyds_Bank_PLC | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:23 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
OBIE-13901 | Planned | Bank_of_Scotland_PLC | 17th Oct, 2025, 01:00 | 17th Oct, 2025, 06:00 | 27th Nov, 2024, 09:22 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00. | |
OBIE-13837 | Planned | Barclays_Bank_UK_Plc | 5th Oct, 2025, 02:00 | 5th Oct, 2025, 07:00 | 18th Nov, 2024, 13:27 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause | |
OBIE-13836 | Planned | Barclays_Bank_UK_Plc | 13th Sep, 2025, 22:00 | 14th Sep, 2025, 08:00 | 18th Nov, 2024, 13:26 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause | |
OBIE-13900 | Planned | MBNA_LIMITED | 5th Sep, 2025, 01:00 | 5th Sep, 2025, 06:00 | 27th Nov, 2024, 09:19 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00. | |
OBIE-13899 | Planned | Lloyds_Bank_PLC | 5th Sep, 2025, 01:00 | 5th Sep, 2025, 06:00 | 27th Nov, 2024, 09:18 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00. | |
OBIE-13898 | Planned | Bank_of_Scotland_PLC | 5th Sep, 2025, 01:00 | 5th Sep, 2025, 06:00 | 27th Nov, 2024, 09:17 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00. | |
OBIE-13835 | Planned | Barclays_Bank_UK_Plc | 10th Aug, 2025, 02:00 | 10th Aug, 2025, 07:00 | 18th Nov, 2024, 13:24 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13834 | Planned | Barclays_Bank_UK_Plc | 13th Jul, 2025, 02:00 | 13th Jul, 2025, 07:00 | 18th Nov, 2024, 13:23 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13833 | Planned | Barclays_Bank_UK_Plc | 22nd Jun, 2025, 01:00 | 22nd Jun, 2025, 07:00 | 18th Nov, 2024, 13:20 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 22/06/2025 from 01:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13897 | Planned | MBNA_LIMITED | 20th Jun, 2025, 01:00 | 20th Jun, 2025, 06:00 | 27th Nov, 2024, 09:14 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00. | |
OBIE-13896 | Planned | Lloyds_Bank_PLC | 20th Jun, 2025, 01:00 | 20th Jun, 2025, 06:00 | 27th Nov, 2024, 09:13 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00. | |
OBIE-13895 | Planned | Bank_of_Scotland_PLC | 20th Jun, 2025, 01:00 | 20th Jun, 2025, 06:00 | 27th Nov, 2024, 09:12 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00. | |
OBIE-13980 | Planned | Barclays_Bank_UK_Plc | 8th Jun, 2025, 02:00 | 8th Jun, 2025, 07:00 | 13th Dec, 2024, 14:23 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 8 June 2025 due to planned maintenance. Regards, | |
OBIE-13832 | Planned | Barclays_Bank_UK_Plc | 8th Jun, 2025, 02:00 | 8th Jun, 2025, 07:00 | 18th Nov, 2024, 13:17 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 08/06/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13909 | Planned | Barclays_Bank_UK_Plc | 25th May, 2025, 02:00 | 25th May, 2025, 07:00 | 28th Nov, 2024, 14:00 | AIS/PIS | Tesco Bank would like to advise that they will be carrying out some planned maintenance between 2am and 7am (BST) on 25 May 2025. Regards, | |
OBIE-13831 | Planned | Barclays_Bank_UK_Plc | 18th May, 2025, 02:00 | 18th May, 2025, 07:00 | 18th Nov, 2024, 13:16 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 18/05/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13894 | Planned | MBNA_LIMITED | 11th Apr, 2025, 01:00 | 11th Apr, 2025, 06:00 | 27th Nov, 2024, 09:06 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00. | |
OBIE-13893 | Planned | Lloyds_Bank_PLC | 11th Apr, 2025, 01:00 | 11th Apr, 2025, 06:00 | 27th Nov, 2024, 09:05 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00. | |
OBIE-13892 | Planned | Bank_of_Scotland_PLC | 11th Apr, 2025, 01:00 | 11th Apr, 2025, 06:00 | 27th Nov, 2024, 09:04 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00. | |
OBIE-13830 | Planned | Barclays_Bank_UK_Plc | 6th Apr, 2025, 02:00 | 6th Apr, 2025, 07:00 | 18th Nov, 2024, 13:15 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 06/04/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause | |
OBIE-13829 | Planned | Barclays_Bank_UK_Plc | 15th Mar, 2025, 22:00 | 16th Mar, 2025, 08:00 | 18th Nov, 2024, 13:14 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards between 15/03/2025 22:00 and 16/03/2025 08:00. Apologies for any inconvenience this may cause | |
OBIE-13951 | Planned | Cynergy_Bank_plc | 13th Mar, 2025, 17:00 | 13th Mar, 2025, 23:45 | 6th Dec, 2024, 14:25 | AIS/PIS | Dear TPP, As part of Cynergy Bank’s ongoing commitment to improving our service for all customers, we are moving to a new Open Banking provider in 2025. To facilitate your testing, we plan to publish the revised endpoints to our Sandbox on 21 February 2025. The existing endpoints will be disconnected and replaced on 13 March 2025. Thank You! Cynergy Bank | |
OBIE-13467 | Planned | TESCO_PERSONAL_FINANCE_PLC | 1st Mar, 2025, 22:00 | 2nd Mar, 2025, 08:00 | 5th Sep, 2024, 14:55 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance. Regards, | |
OBIE-13828 | Planned | Barclays_Bank_UK_Plc | 23rd Feb, 2025, 01:00 | 23rd Feb, 2025, 07:00 | 18th Nov, 2024, 13:12 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 23/02/2025 between 01:00 to 07:00. Apologies for any inconvenience this may cause | |
OBIE-13425 | Planned | TESCO_PERSONAL_FINANCE_PLC | 23rd Feb, 2025, 01:00 | 23rd Feb, 2025, 07:00 | 30th Aug, 2024, 09:54 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance. Regards, | |
OBIE-13916 | Planned | Lloyds_Bank_PLC | 15th Feb, 2025, 00:30 | 15th Feb, 2025, 04:30 | 29th Nov, 2024, 08:32 | PIS | LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025. | |
OBIE-13915 | Planned | Bank_of_Scotland_PLC | 15th Feb, 2025, 00:30 | 15th Feb, 2025, 04:30 | 29th Nov, 2024, 08:31 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025. | |
OBIE-13891 | Planned | MBNA_LIMITED | 14th Feb, 2025, 01:00 | 14th Feb, 2025, 06:00 | 27th Nov, 2024, 09:02 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00. | |
OBIE-13890 | Planned | Lloyds_Bank_PLC | 14th Feb, 2025, 01:00 | 14th Feb, 2025, 06:00 | 27th Nov, 2024, 09:01 | AIS | LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00. | |
OBIE-13889 | Planned | Bank_of_Scotland_PLC | 14th Feb, 2025, 01:00 | 14th Feb, 2025, 06:00 | 27th Nov, 2024, 09:00 | AIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00. | |
OBIE-13827 | Planned | Barclays_Bank_UK_Plc | 9th Feb, 2025, 02:00 | 9th Feb, 2025, 07:00 | 18th Nov, 2024, 13:11 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 09/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause | |
OBIE-13429 | Planned | TESCO_PERSONAL_FINANCE_PLC | 9th Feb, 2025, 02:00 | 9th Feb, 2025, 07:00 | 30th Aug, 2024, 11:33 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance. Regards, | |
OBIE-13914 | Planned | Lloyds_Bank_PLC | 8th Feb, 2025, 00:30 | 8th Feb, 2025, 04:30 | 29th Nov, 2024, 08:28 | PIS | LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025. | |
OBIE-13913 | Planned | Bank_of_Scotland_PLC | 8th Feb, 2025, 00:30 | 8th Feb, 2025, 04:30 | 29th Nov, 2024, 08:25 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025. | |
OBIE-13974 | Planned | HSBC_UK_Bank_Plc | 18th Jan, 2025, 17:00 | 19th Jan, 2025, 05:00 | 12th Dec, 2024, 16:05 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only. | |
OBIE-13826 | Planned | Barclays_Bank_UK_Plc | 12th Jan, 2025, 02:00 | 12th Jan, 2025, 07:00 | 18th Nov, 2024, 13:05 | AIS/PIS | Barclays will be carrying out maintenance only impacting commercial credit cards on 12/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause | |
OBIE-13304 | Planned | TESCO_PERSONAL_FINANCE_PLC | 12th Jan, 2025, 02:00 | 12th Jan, 2025, 07:00 | 26th Jul, 2024, 15:21 | AIS/PIS | Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance. Regards, | |
OBIE-13995 | Planned | Barclays_Bank_UK_Plc | 12th Jan, 2025, 00:30 | 12th Jan, 2025, 03:30 | 19th Dec, 2024, 12:36 | AIS/PIS | Barclays will be undertaking maintenance on 12/01/2025 between 00:30 till 03:30. Whilst we do not expect a full outage, there may be slower responses during this period. Apologies for any inconvenience caused | |
OBIE-13944 | Planned | National_Westminster_Bank_Plc | 11th Jan, 2025, 01:00 | 11th Jan, 2025, 23:00 | 5th Dec, 2024, 12:54 | AIS/PIS | We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers, impacting all 3 of our UK brands; NatWest, Royal Bank of Scotland and Ulster Bank NI | |
OBIE-13996 | Planned | HSBC_UK_Bank_Plc | 4th Jan, 2025, 23:00 | 5th Jan, 2025, 08:00 | 19th Dec, 2024, 15:48 | PIS | HSBC UK Bank Plc would like to notify that the maintenance planned for 04/01/2025 23:00 - 05/01/2025 08:00 affecting HSBCnet File Payments has been cancelled. We apologise for any inconvenience caused. | |
OBIE-13984 | Planned | HSBC_UK_Bank_Plc | 4th Jan, 2025, 23:00 | 5th Jan, 2025, 08:00 | 16th Dec, 2024, 15:49 | PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will only apply to HSBCnet File Payments | |
OBIE-13986 | Planned | Cater_Allen_Limited | 31st Dec, 2024, 23:30 | 1st Jan, 2025, 05:00 | 17th Dec, 2024, 11:17 | AIS/PIS | Planned downtime impacting all Cater Allen Open Banking APIs. | |
OBIE-12495 | Planned | HSBC_UK_Bank_Plc | 28th Dec, 2024, 22:00 | 29th Dec, 2024, 08:00 | 22nd Jan, 2024, 10:07 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
OBIE-13960 | Planned | Northern_Bank_Limited_t/a_Danske_Bank | 28th Dec, 2024, 21:00 | 29th Dec, 2024, 07:00 | 9th Dec, 2024, 08:53 | AIS/PIS | *PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused | |
OBIE-13942 | Planned | HSBC_UK_Bank_Plc | 22nd Dec, 2024, 16:00 | 22nd Dec, 2024, 21:00 | 5th Dec, 2024, 09:35 | AIS | We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced. Within that window, up to 40 minutes of full outage is expected. This release will apply to HSBC MiVision only. | |
OBIE-13991 | Planned | Lloyds_Bank_PLC | 22nd Dec, 2024, 01:00 | 22nd Dec, 2024, 05:00 | 18th Dec, 2024, 14:31 | AIS/PIS | LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 22nd December 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called. | |
OBIE-13990 | Planned | Bank_of_Scotland_PLC | 22nd Dec, 2024, 01:00 | 22nd Dec, 2024, 05:00 | 18th Dec, 2024, 14:30 | AIS/PIS | LBG (Halifax) would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 22nd December 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called. | |
OBIE-12494 | Planned | HSBC_UK_Bank_Plc | 21st Dec, 2024, 22:00 | 22nd Dec, 2024, 08:00 | 22nd Jan, 2024, 10:07 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
OBIE-13967 | Planned | HSBC_UK_Bank_Plc | 21st Dec, 2024, 21:00 | 22nd Dec, 2024, 06:00 | 10th Dec, 2024, 15:19 | PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will only apply to HSBCnet File Payments | |
OBIE-13959 | Planned | Northern_Bank_Limited_t/a_Danske_Bank | 21st Dec, 2024, 21:00 | 22nd Dec, 2024, 07:00 | 9th Dec, 2024, 08:53 | AIS/PIS | *PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused | |
OBIE-13971 | Completed | JORDAN_INTERNATIONAL_BANK_PLC | 18th Dec, 2024, 17:00 | 18th Dec, 2024, 20:00 | 11th Dec, 2024, 15:14 | AIS | Planned maintenance - API service Disruption/Downtime Due to planned network maintenance, a disruption/downtime to our API service is a possibility between the maintenance window. Inconvenience regretted. | |
OBIE-13994 | Completed | MBNA_LIMITED | 18th Dec, 2024, 12:24 | 18th Dec, 2024, 12:38 | 19th Dec, 2024, 09:50 | AIS | LBG would like to advise that a number of account consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow. | |
OBIE-13993 | Completed | Lloyds_Bank_PLC | 18th Dec, 2024, 12:24 | 18th Dec, 2024, 12:38 | 19th Dec, 2024, 09:49 | AIS/PIS | LBG would like to advise that a number of account and payment consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow. | |
OBIE-13992 | Completed | Bank_of_Scotland_PLC | 18th Dec, 2024, 12:24 | 18th Dec, 2024, 12:38 | 19th Dec, 2024, 09:47 | AIS/PIS | LBG (Halifax and Bank of Scotland) would like to advise that a number of account and payment consent requests for LBG failed between 12:24 - 12:38 due to a connectivity issue in the end to end flow. | |
OBIE-13988 | Completed | CAPITAL_ONE_(EUROPE)_PLC | 18th Dec, 2024, 00:00 | 18th Dec, 2024, 02:00 | 17th Dec, 2024, 14:40 | AIS | Please be advised of the following maintenance. Date/Time of Planned Work Description of the work Services Affected and Actions required: | |
OBIE-13985 | Completed | CAPITAL_ONE_(EUROPE)_PLC | 17th Dec, 2024, 00:00 | 17th Dec, 2024, 04:00 | 17th Dec, 2024, 09:32 | PIS | Please be advised of the following maintenance. Date/Time of Planned Work Description of the work Services Affected and Actions required: | |
OBIE-13969 | Completed | TSB_BANK_PLC | 17th Dec, 2024, 00:00 | 17th Dec, 2024, 05:00 | 11th Dec, 2024, 11:02 | AIS/PIS | TSB will be performing essential maintenance activity between 17 Dec 2024 from 00:00 to 17 Dec 2024 05:00 AM UKT | |
OBIE-13972 | Completed | Zempler_Bank_Limited | 16th Dec, 2024, 21:00 | 17th Dec, 2024, 00:00 | 11th Dec, 2024, 16:57 | AIS/PIS | Zempler Bank wish to advise that due to essential maintenance scheduled Monday 16th December, PIS and AIS services will be interrupted for the period between 21:00 and 00:00 (17th December). | |
OBIE-13983 | Completed | Zempler_Bank_Limited | 16th Dec, 2024, 19:00 | 16th Dec, 2024, 23:00 | 16th Dec, 2024, 13:53 | AIS/PIS | Zempler Bank wish to advise that due to essential maintenance scheduled Monday 16th December, PIS and AIS services will be interrupted for the period between 19:00 and 23.00. | |
OBIE-13989 | Completed | Clydesdale_Bank_Plc | 16th Dec, 2024, 12:46 | 18th Dec, 2024, 16:42 | 18th Dec, 2024, 10:36 | AIS/PIS | Virgin Money would ike to notify the ecosystem that we are experiencing issues with the stand-alone API service for accounts hosted on https://api.prod.ob.virginmoney.com/ . As a result, customers are unable to complete consents for TPP services. Existing consents continue to work as normal. These issues are currently under priority investigation and we apologise for any inconvenience caused. | |
OBIE-13978 | Completed | Santander_UK_PLC | 15th Dec, 2024, 01:00 | 15th Dec, 2024, 02:30 | 13th Dec, 2024, 11:12 | PIS | Planned Maintenance impacting all PIS services. An outage is expected. | |
OBIE-12493 | Completed | HSBC_UK_Bank_Plc | 14th Dec, 2024, 22:00 | 15th Dec, 2024, 08:00 | 22nd Jan, 2024, 10:07 | Other | We would like to make participants aware that Foreign Currency Accounts will not be available during this window. This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking. | |
OBIE-13958 | Completed | Northern_Bank_Limited_t/a_Danske_Bank | 14th Dec, 2024, 21:00 | 15th Dec, 2024, 07:00 | 9th Dec, 2024, 08:52 | AIS/PIS | *PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused | |
OBIE-13954 | Completed | HSBC_UK_Bank_Plc | 14th Dec, 2024, 20:00 | 15th Dec, 2024, 07:00 | 6th Dec, 2024, 16:44 | PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will only apply to HSBCnet File Payments | |
OBIE-13970 | Completed | JORDAN_INTERNATIONAL_BANK_PLC | 14th Dec, 2024, 06:00 | 14th Dec, 2024, 13:00 | 11th Dec, 2024, 15:07 | AIS | Due to planned maintenance, disruption/downtime to our API service is likely between the maintenance window. Inconvenience regretted. | |
OBIE-13943 | Completed | Clydesdale_Bank_Plc | 14th Dec, 2024, 04:00 | 14th Dec, 2024, 06:00 | 5th Dec, 2024, 10:13 | AIS/PIS | Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services for personal and SME savings and current accounts hosted on https://api.prod.ob.virginmoney.com/ will be unavailable to TPPs between 04:00 and 06:00 GMT on 14th December 2024. This outage will also impact our direct personal and SME savings and current account customer channel. Credit Card accounts will not be impacted. We apologise for any inconvenience caused. | |
OBIE-13946 | Completed | Bank_of_Scotland_PLC | 14th Dec, 2024, 00:00 | 14th Dec, 2024, 07:00 | 5th Dec, 2024, 15:56 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance on an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required. | |
OBIE-13945 | Completed | Lloyds_Bank_PLC | 14th Dec, 2024, 00:00 | 14th Dec, 2024, 07:00 | 5th Dec, 2024, 15:55 | PIS | LBG would like to advise that due to planned maintenance on an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required. | |
OBIE-13824 | Completed | Lloyds_Bank_PLC | 14th Dec, 2024, 00:00 | 14th Dec, 2024, 07:00 | 18th Nov, 2024, 12:26 | PIS | LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required. | |
OBIE-13823 | Completed | Bank_of_Scotland_PLC | 14th Dec, 2024, 00:00 | 14th Dec, 2024, 07:00 | 18th Nov, 2024, 12:26 | PIS | LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required. | |
OBIE-13981 | Completed | National_Westminster_Bank_Plc | 13th Dec, 2024, 12:25 | 13th Dec, 2024, 14:48 | 13th Dec, 2024, 15:19 | PIS | Please be aware that we experienced issues with the payment consent setup endpoint for Ulster Bank (Northern Ireland) between 12:25 and 14:48 GMT today. | |
OBIE-13982 | Completed | Zempler_Bank_Limited | 13th Dec, 2024, 12:00 | 13th Dec, 2024, 15:15 | 13th Dec, 2024, 15:38 | Other | Hello Everyone, Due to infrastructure issues we have an unplanned downtime today between 12:00 and 15:15. Thanks, | |
OBIE-13979 | Completed | Bank_of_Ireland_(UK)_Plc | 13th Dec, 2024, 11:00 | 13th Dec, 2024, 12:30 | 13th Dec, 2024, 11:51 | AIS/PIS | Bank of Ireland are aware that customers are having difficulties accessing the 365 online service, and cannot authenticate new Open Banking consents and payments, Existing consents do not appear to be impacted. More information will be provided when it is available. 12:27 - 365 online service has been fully restored. | |
OBIE-13977 | Completed | MBNA_LIMITED | 13th Dec, 2024, 01:22 | 13th Dec, 2024, 01:45 | 13th Dec, 2024, 09:09 | AIS | LBG would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored. | |
OBIE-13976 | Completed | Lloyds_Bank_PLC | 13th Dec, 2024, 01:22 | 13th Dec, 2024, 01:45 | 13th Dec, 2024, 09:08 | AIS/PIS | LBG would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS/PIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored. | |
OBIE-13975 | Completed | Bank_of_Scotland_PLC | 13th Dec, 2024, 01:22 | 13th Dec, 2024, 01:45 | 13th Dec, 2024, 09:08 | AIS/PIS | LBG (Halifax and Bank of Scotland) would like to advise that due issues in the end to end flow, multiple Open Banking services were intermittently impacted between 01:22 - 01:45. This adversely impacted AIS/PIS services and the ability to create consents. There was a residual impact until 02:38 when service was fully restored. | |
OBIE-13973 | Completed | HSBC_UK_Bank_Plc | 13th Dec, 2024, 00:30 | 13th Dec, 2024, 10:30 | 12th Dec, 2024, 11:47 | AIS/PIS | We would like to make participants aware that HSBC will implement a maintenance release during this window. No outage is expected but some disruption to services may be experienced. This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MiVision). | |
OBIE-13934 | Completed | Cater_Allen_Limited | 13th Dec, 2024, 00:00 | 13th Dec, 2024, 08:00 | 3rd Dec, 2024, 11:58 | AIS/PIS | Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs. | |
OBIE-13933 | Completed | Cater_Allen_Limited | 12th Dec, 2024, 01:00 | 12th Dec, 2024, 07:00 | 3rd Dec, 2024, 11:57 | AIS/PIS | Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs. | |
OBIE-13876 | Completed | Cumberland_Building_Society | 12th Dec, 2024, 00:30 | 12th Dec, 2024, 03:00 | 22nd Nov, 2024, 11:41 | AIS/PIS | We will be taking our host offline for some maintenance which will result in an outage to Open banking | |
OBIE-13938 | Completed | Nationwide_Building_Society | 11th Dec, 2024, 18:30 | 12th Dec, 2024, 07:00 | 4th Dec, 2024, 10:08 | AIS/PIS | On Wednesday 11th and Thursday 12th December we will be undertaking scheduled maintenance between 18:30 and 07:00. During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period from approximately 03:00 to 05:00 where payment requests will be queued, however all requests will be processed. | |
OBIE-13968 | Completed | HSBC_UK_Bank_Plc | 11th Dec, 2024, 09:00 | 11th Dec, 2024, 11:20 | 11th Dec, 2024, 09:47 | Open Data | We are aware of an issue impacting our HSBC Open Data APIs for Product Information and Service Metrics that are not accessible and returning 502 errors. Our teams are investigating the problem and we will update this communication as soon as it is resolved. | |
OBIE-13661 | Completed | Lloyds_Bank_PLC | 11th Dec, 2024, 02:00 | 11th Dec, 2024, 04:00 | 10th Oct, 2024, 15:27 | AIS/PIS | LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called. | |
OBIE-13660 | Completed | Bank_of_Scotland_PLC | 11th Dec, 2024, 02:00 | 11th Dec, 2024, 04:00 | 10th Oct, 2024, 15:26 | AIS/PIS | LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called. | |
OBIE-13927 | Completed | Bank_of_Ireland_(UK)_Plc | 11th Dec, 2024, 00:00 | 11th Dec, 2024, 03:00 | 2nd Dec, 2024, 13:24 | AIS/PIS | The Open Banking service will be unavailable during essential maintenance. |
See all reported downtime here
Disclaimer
The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.
The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.
Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.
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