Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 22/06/2025 from 01:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/06/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 18/05/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/04/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

Barclays will be carrying out maintenance only impacting commercial credit cards between 15/03/2025 22:00 and 16/03/2025 08:00. Apologies for any inconvenience this may cause

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/02/2025 between 01:00 to 07:00. Apologies for any inconvenience this may cause

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Dear TPP,

As part of our ongoing commitment to improving our service, Cynergy Bank is moving to a new Open Banking provider. Our new solution will launch on or after 14 January 2025.

Consequently, customers connecting with Cynergy Bank through your solution will need to reconnect, to ensure they still have access. We will also be contacting our Open Banking customers to advise them of this change.

To facilitate your testing, we will publish the revised endpoints to our Sandbox by 5 December 2024.

We will give advance notice if downtime is planned during the deployment, although this is not currently anticipated. The existing endpoints will be disconnected on 14 January 2025 and replaced with new endpoints.
If you need further information please contact us at OBAccAdmin@cynergybank.co.uk .

Regards,
Cynergy Bank.

Barclays will be carrying out maintenance only impacting commercial credit cards on 12/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:00 till 05:00 on 14th December 2024. This may extend until 07:00 if a backout is required.

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 11th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 8 December 2024 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/12/2024 between 02:00 to 07:00. Apologies for any inconvenience this may cause

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 7th December 2024 between 02:15 and 03:15. This may extend until 04:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG (Halifax) would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 7th December 2024 between 02:15 and 03:15. This may extend until 04:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 6th December between 01:00 and 06:00.

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 12am and 6am GMT on 06/12/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 4th December 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

Barclays will be carrying out maintenance impacting Account Sharing, Payments and Confirmation of Funds on 24/11/2024 between 07:00 to 08:00. We do not expect more than 5 minutes downtime during this window. Apologies for any inconvenience this may cause

Barclays will be completing maintenance on 24/11/2024 between 04:00 till 08:00 impacting Account Sharing, Payments and Confirmation of Funds. Apologies for any inconvenience this may cause.

During a planned change some customers and TPPs may be impacted, however the service will remain available throughout.

Barclays will be completing maintenance on 24/11/2024 between 02:00 and 04:00 which will specifically impact bulk/group payments. Apologies for any inconvenience this may cause.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG (Halifax) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 24th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

We expected two periods of downtime lasting no more that 5 minutes each within the period of 01:00 - 04:00 on the 24th November.

We apologise for any inconvenience this may cause.

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 10:00 on 24th November 2024. This may extend until 11:00 if a backout is required.

We'll be undertaking scheduled maintenance from 23:59pm on Saturday 23 November, until 00:30am on Sunday 24 November (a 31min time window).

During this time, calls to our GET /accounts/

 endpoint. This impact is anticipated to be for 2mins only and is likely to occur between midnight and 00:10am.

All other services will be available as normal.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

We would like to make participants aware that HSBC will implement a maintenance release during this window.
A full outage is expected and our services will be unavailable during this time.
This release will apply to HSBCnet File Payments only.

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, up to 1 5 minutes of full outage is expected.

This release will apply to HSBC MiVision only.

The Open Banking service will be unavailable during essential maintenance.

Please note our Open Banking service will be unavailable on Saturday 23rd and Sunday 24th November as we work to upgrade our systems.  
 
We apologise sincerely for this disruption to our services. 

In order to complete required maintenance our Retail and SME Open Banking services will be unavailable from Saturday 22:00 23 November to 00:30 Sunday 24 November 2024.

Zempler Bank wish to advise that due to essential maintenance scheduled Friday 22nd November, PIS and AIS services may be interrupted for the period between 22/11/24 20:00 and 23/11/24 06.00.
 
We apologise for any inconvenience caused.

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers.

The outage will take place from 20:00 BST on Friday 22nd November until 18:00 BST on Saturday 23rd November. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

LBG would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd November 2024 between 19:00 - 06:00 (23rd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

LBG (Bank of Scotland) would like to advise that we are undertaking planned maintenance to Commercial Banking Online on 22nd November 2024 between 19:00 - 06:00 (23rd November). Therefore disruption may be seen by Commercial Customers across our AIS and PIS services.

Maintenance window.

Planned downtime due to maintenance, impacting all Cater Allen Open Banking APIs.

An essential change is required at short notice which will impact journeys requiring authentication. We expect a 15 minute outage of authentication journeys between 1 and 2am. We apologise for the short notice.

Due to essential maintenance, our APIs will be unavailable on the 21st November from 17:00pm to 18:00pm.

We apologies for the inconvenience this may cause.

We are currently investigating an issue impacting a small percentage of AIS calls for our NatWest brand, which are failing with 500 errors. The issue started at 12:27 today (Thu 21st Nov).
Our engineers are currently investigating this issue as a matter of urgency.

LBG would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 21st November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

Creation will be doing maintenance during this time which will affect the API intermittently.

On Thursday 21st November we will be undertaking scheduled maintenance between 01:30 and 05:30.

During this period Nationwide APIs will be available as normal but some requests may fail.

Please be advised of the following maintenance.

Date/Time of Planned Work
21st Nov  00:00 - 04:00  UK Time

Description of the work
Failback Open Banking data layer to region 1

Services Affected and Actions required:
During this window, the Capital One Open Banking API endpoints will be unavailable due to essential maintenance. The Capital One Mobile Application and Online Banking platform will remain available.

Nationwide experienced an increase in errors between 11pm and 11.35pm on Wednesday 20 November. During this time, a number of AIS Transaction requests failed. The issue has since been resolved and service is available as normal.
Sorry for any problems this may have caused you.

Please be advised of the following maintenance.

Date/Time of Planned Work
20th - 21st Nov  22:00 - 06:00  UK Time

Description of the work
IDS: Trex Failback

Services Affected and Actions required:
During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.
(Customer Registrations will not happen, Customers can’t log in)

Note: This activity was postponed without a date. A new ticket will be opened when it is rescheduled.

Zempler Bank wish to advise that due to essential maintenance scheduled Wednesday 20th November, PIS and AIS services may be interrupted for the period between 19:00 and 22.00.
 
We apologise for any inconvenience caused.
 

LBG would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 20th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

LBG would like to advise that due issues during our Open Banking Business Release, multiple Open Banking AIS / PIS services were intermittently impacted yesterday . We saw /token and AIS failures between 09:01 - 10:12 and PIS enquiry call errors between 16:36 - 17:12.

LBG (Halifax and Bank of Scotland) would like to advise that due issues during our Open Banking Business Release, Open Banking AIS / PIS services were intermittently impacted yesterday . We saw /token and AIS failures between 09:01 - 10:12 and PIS enquiry call errors between 16:36 - 17:12.

Santander is currently experiencing intermittent issues with our PIS service which may cause your clients payments to fail. We will be deploying a fix to resolve this at 1.30am tonight, and the service will be unavailable for approx. 45 mins while this is being deployed.
 
We apologise for any inconvenience caused as we work to resolve this issue.
No outage caused by this change.

Potential disruption impacting new Customers who try to register card information during this maintenance window. There is no impact to existing Customers.
Not an outage

LBG would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 19th November 2024 between 10:30 - 13:30. This consists of an infrastructure change that may impact our Open Data endpoints.

Tesco Bank would like to advise that they will be carrying out some planned maintenance between 12am and 4am (GMT) on 19 November 2024.  
We do not expect an outage, but there may be some disruption to our AIS get transactions endpoint affecting our credit card products.
No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

There is a bank wide issue currently ongoing where we are seeing a spike in latency across all our endpoints.

Apologise for any inconvenience this may be causing, we will update this ticket when we this issue is resolved.

Can this ticket please be deleted. Praveen has raised a communication ticket 54122.

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 18th November, PIS and AIS services will be interrupted for the period between 00:00 and 03.00.
 
We apologise for any inconvenience caused.

As previously notified via the ecosystem breaking change comms, we are implementing FAPI 1.0 Advanced on the 17th November, within the period of 18:00 - 22:00. We are not expected any downtime, but requests to the Authorization endpoints not meeting the new requirements will be rejected from this point.

We are writing to advise of an incident that occurred between 12:02 GMT and 12:37 GMT, impacting AIS & PIS for NatWest, RBS & UBN which has now been resolved.

Please accept our apologies for any inconvenience this issue caused.

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 17/11/2024 08:03:09
End Date and Time (GMT): 17/11/2024 08:09:05

We are aware of intermittent issues with a number of PISP requests from Sunday 17th Nov 07:00am  – Monday 18th Nov 13:30. Service is fully restored. Apologies for any inconvenience caused.

Regards,
AIB Group (UK) plc
 

Creation will be doing maintenance during this time which will affect the API intermittently.

Please be advised there is a planned payments services upgrade scheduled for Sunday the 17th of November between 2am to 10am, where PIS services will be unavailable. New AIS & CBPII Consents will also be unavailable for Corporate users.
PIS services will be unavailable for both personal and corporate.

Barclays will be undertaking maintenance on 17/11/2024 between 02:00 and 04:00 which will impact specifically bulk/batch payments. Apologies for any inconvenience this may cause.

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBC Business only.

TSB will be performing essential maintenance activity between 16/11/2024 23:00 to 17/11/2024 7:30 UKT.
Apologies for any inconvenience caused.

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

There is upcoming planned maintenance to our Open Banking services from 8pm Saturday 16 November until 9am on Sunday 17 November. During this time, services will not be available.

We apologise in advance for any inconvenience.

Co-operative Bank - Open Banking team

We would like to make participants aware that HSBC will implement a maintenance release during this window. A full outage is expected and our services will be unavailable during this time. This release will apply to HSBCnet only.

We would like to make participants aware that HSBC will implement a maintenance release during this window. Outage is expected and some disruption to services may be experienced.

This release will apply to HSBCnet only.

Internal system malfunction (downtime) caused an impact on Open Bank services
ASPSP: Danske Bank
Start Date and Time (GMT): 16/11/2024 11:47:41
End Date and Time (GMT): 16/11/2024 11:50:37

Due to essential maintenance our API's will be unavailable from 9am until 3pm on the 16th November.

We apologise for any inconvenience this may cause.

The Open Banking service will be unavailable.

LBG would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

LBG (Halifax and Bank of Scotland) would like to advise of disruption to our AIS and PIS services due to planned maintenance. This will occur on 16th November 2024 from 02:00 - 04:00. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available and the ability to complete payments may be impacted. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

Unplanned outage caused by an internal upgrade. TPPs would have seen an increase in 500 errors being returned during the outage window. All services have been restored.

NewDay would like to advise TPPs that they will be undertaking scheduled maintenance between 01:00 and 06:00 GMT on 15/11/2024. There will be disruption to AIS services during this time. We apologise for any inconvenience caused.

NewDay Open Banking Team

We would like to make participants aware that HSBC will implement a maintenance release during this window.
No outage is expected but some disruption to services may be experienced. This release will apply to HSBC MiVision only.

We would like to make participants aware that HSBC will implement a maintenance release during this window and some disruption to services may be experienced.

Within that window, a full outage is expected between 13th Nov 23:20 – 14th Nov 08:00 GMT and our services will be unavailable during this time.

In case rollback is not required, the full outage will be limited to 4 hours 40 mins and our services will be up by/before 7 AM GMT.

This release will apply to all HSBC Brands (HSBC Personal, first direct, M&S Bank, HSBC Business, HSBC Kinetic, HSBCnet, HSBC Innovation Banking, HSBC MIVision).

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

LBG would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

LBG (Halifax and Bank of Scotland) would like to advise that we are undertaking planned maintenance on 13th November 2024 between 21:45 - 23:55. This may extend until 02:30 (14th November) if a backout is required. We anticipate this change will cause disruption to customers' ability to create new consents.

We'll be undertaking scheduled maintenance from 10pm on Tuesday 12 November, until 5am on Wednesday 13 November.

During this period Nationwide APIs will be available as normal. However, some requests may fail.

We apologise for the late notification of this maintenance.

Due to an internal change our Sandbox will be unavailable on 12th Nov between 6 - 6.15pm.

Due to planned firmware update work at one datacentre there is a possibility of brief, intermittent outages.

We are aware of a serious disruption to our Open Banking service between approximately 00:15 and 01:35 this morning, 12/11/24. We are investigating the cause of this as a priority.

The service has been running as normal since approximately 01:35 and we will continue to monitor closely.

Please be advised of the following upcoming maintenance:

Identity Service failover.

Services Affected and Actions required:

During this window, the Capital One API endpoints, Mobile Application and Online Banking platform will be unavailable due to essential maintenance.

(Customer Registrations will not happen, Customers can’t log in)

Times stated are UK Time.

Virgin Money would like to notify the ecosystem that we are undertaking routine maintenance and the stand alone API services will be unavailable for all accounts hosted on https://api.prod.ob.virginmoney.com/ between 21:00 GMT 11th and 02:00 GMT 12th November 2024. 

This outage will also impact our direct customer channels, which will be unavailable during this maintenance slot.

We apologise for any inconvenience caused. 

Zempler Bank wish to advise that due to essential maintenance scheduled Monday 11th November, PIS and AIS services may be interrupted for the period between 19:00 and 23.00.
 
We apologise for any inconvenience caused.