API Downtime

Current month downtime period

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We apologise for any inconvenience caused.

OBIE Ticket Ref OBSD Ticket Ref Status ASPSP Start Date and Time End Date and Time Created API Description
OBIE-14055PlannedHSBC_UK_Bank_Plc27th Dec, 2025, 22:0028th Dec, 2025, 08:0030th Dec, 2024, 13:52Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14054PlannedHSBC_UK_Bank_Plc20th Dec, 2025, 22:0021st Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14053PlannedHSBC_UK_Bank_Plc13th Dec, 2025, 22:0014th Dec, 2025, 08:0030th Dec, 2024, 13:51Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13841PlannedBarclays_Bank_UK_Plc7th Dec, 2025, 02:007th Dec, 2025, 07:0018th Nov, 2024, 13:31AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 07/12/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14052PlannedHSBC_UK_Bank_Plc6th Dec, 2025, 22:007th Dec, 2025, 08:0030th Dec, 2024, 13:50Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13906PlannedMBNA_LIMITED5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:29AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13905PlannedLloyds_Bank_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:27AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-13904PlannedBank_of_Scotland_PLC5th Dec, 2025, 01:005th Dec, 2025, 06:0027th Nov, 2024, 09:26AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th December between 01:00 and 06:00.

OBIE-14051PlannedHSBC_UK_Bank_Plc29th Nov, 2025, 22:0030th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14050PlannedHSBC_UK_Bank_Plc22nd Nov, 2025, 22:0023rd Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14049PlannedHSBC_UK_Bank_Plc15th Nov, 2025, 22:0016th Nov, 2025, 08:0030th Dec, 2024, 13:49Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13840PlannedBarclays_Bank_UK_Plc9th Nov, 2025, 02:009th Nov, 2025, 07:0018th Nov, 2024, 13:30AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/11/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14048PlannedHSBC_UK_Bank_Plc8th Nov, 2025, 22:009th Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14047PlannedHSBC_UK_Bank_Plc1st Nov, 2025, 22:002nd Nov, 2025, 08:0030th Dec, 2024, 13:48Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13839PlannedBarclays_Bank_UK_Plc26th Oct, 2025, 01:0026th Oct, 2025, 02:0518th Nov, 2024, 13:29AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 26/10/2025 between 01:00 and 02:05. Apologies for any inconvenience this may cause

OBIE-14046PlannedHSBC_UK_Bank_Plc25th Oct, 2025, 22:0026th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13838PlannedBarclays_Bank_UK_Plc19th Oct, 2025, 01:0019th Oct, 2025, 07:0018th Nov, 2024, 13:28AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 19/10/2025 between 01:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14045PlannedHSBC_UK_Bank_Plc18th Oct, 2025, 22:0019th Oct, 2025, 08:0030th Dec, 2024, 13:47Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13903PlannedMBNA_LIMITED17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:24AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13902PlannedLloyds_Bank_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:23AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-13901PlannedBank_of_Scotland_PLC17th Oct, 2025, 01:0017th Oct, 2025, 06:0027th Nov, 2024, 09:22AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 17th October between 01:00 and 06:00.

OBIE-14044PlannedHSBC_UK_Bank_Plc11th Oct, 2025, 22:0012th Oct, 2025, 08:0030th Dec, 2024, 13:46Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13837PlannedBarclays_Bank_UK_Plc5th Oct, 2025, 02:005th Oct, 2025, 07:0018th Nov, 2024, 13:27AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 05/10/2025 between 02:00 and 07:00. Apologies for any inconvenience this may cause

OBIE-14043PlannedHSBC_UK_Bank_Plc4th Oct, 2025, 22:005th Oct, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14042PlannedHSBC_UK_Bank_Plc27th Sep, 2025, 22:0028th Sep, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14041PlannedHSBC_UK_Bank_Plc20th Sep, 2025, 22:0021st Sep, 2025, 08:0030th Dec, 2024, 13:45Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14040PlannedHSBC_UK_Bank_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0030th Dec, 2024, 13:44Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13836PlannedBarclays_Bank_UK_Plc13th Sep, 2025, 22:0014th Sep, 2025, 08:0018th Nov, 2024, 13:26AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 13/09/2025 22:00 until 14/09/2024 08:00. Apologies for any inconvenience this may cause

OBIE-14039PlannedHSBC_UK_Bank_Plc6th Sep, 2025, 22:007th Sep, 2025, 08:0030th Dec, 2024, 13:44Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13900PlannedMBNA_LIMITED5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:19AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13899PlannedLloyds_Bank_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:18AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-13898PlannedBank_of_Scotland_PLC5th Sep, 2025, 01:005th Sep, 2025, 06:0027th Nov, 2024, 09:17AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 5th September between 01:00 and 06:00.

OBIE-14038PlannedHSBC_UK_Bank_Plc30th Aug, 2025, 22:0031st Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14037PlannedHSBC_UK_Bank_Plc23rd Aug, 2025, 22:0024th Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14036PlannedHSBC_UK_Bank_Plc16th Aug, 2025, 22:0017th Aug, 2025, 08:0030th Dec, 2024, 13:43Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13835PlannedBarclays_Bank_UK_Plc10th Aug, 2025, 02:0010th Aug, 2025, 07:0018th Nov, 2024, 13:24AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 10/08/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14035PlannedHSBC_UK_Bank_Plc9th Aug, 2025, 22:0010th Aug, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14034PlannedHSBC_UK_Bank_Plc2nd Aug, 2025, 22:003rd Aug, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14033PlannedHSBC_UK_Bank_Plc26th Jul, 2025, 22:0027th Jul, 2025, 08:0030th Dec, 2024, 13:42Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14032PlannedHSBC_UK_Bank_Plc19th Jul, 2025, 22:0020th Jul, 2025, 08:0030th Dec, 2024, 13:41Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13834PlannedBarclays_Bank_UK_Plc13th Jul, 2025, 02:0013th Jul, 2025, 07:0018th Nov, 2024, 13:23AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 13/07/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14031PlannedHSBC_UK_Bank_Plc12th Jul, 2025, 22:0013th Jul, 2025, 08:0030th Dec, 2024, 13:41Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14030PlannedHSBC_UK_Bank_Plc5th Jul, 2025, 22:006th Jul, 2025, 08:0030th Dec, 2024, 13:40Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14029PlannedHSBC_UK_Bank_Plc28th Jun, 2025, 22:0029th Jun, 2025, 08:0030th Dec, 2024, 13:40Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13833PlannedBarclays_Bank_UK_Plc22nd Jun, 2025, 01:0022nd Jun, 2025, 07:0018th Nov, 2024, 13:20AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 22/06/2025 from 01:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14028PlannedHSBC_UK_Bank_Plc21st Jun, 2025, 22:0022nd Jun, 2025, 08:0030th Dec, 2024, 13:40Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13897PlannedMBNA_LIMITED20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:14AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-13896PlannedLloyds_Bank_PLC20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:13AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-13895PlannedBank_of_Scotland_PLC20th Jun, 2025, 01:0020th Jun, 2025, 06:0027th Nov, 2024, 09:12AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 20th June between 01:00 and 06:00.

OBIE-14027PlannedHSBC_UK_Bank_Plc14th Jun, 2025, 22:0015th Jun, 2025, 08:0030th Dec, 2024, 13:39Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13980PlannedBarclays_Bank_UK_Plc8th Jun, 2025, 02:008th Jun, 2025, 07:0013th Dec, 2024, 14:23AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am BST on 8 June 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13832PlannedBarclays_Bank_UK_Plc8th Jun, 2025, 02:008th Jun, 2025, 07:0018th Nov, 2024, 13:17AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 08/06/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14026PlannedHSBC_UK_Bank_Plc7th Jun, 2025, 22:008th Jun, 2025, 08:0030th Dec, 2024, 13:38Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14025PlannedHSBC_UK_Bank_Plc31st May, 2025, 22:001st Jun, 2025, 08:0030th Dec, 2024, 13:38Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13909PlannedBarclays_Bank_UK_Plc25th May, 2025, 02:0025th May, 2025, 07:0028th Nov, 2024, 14:00AIS/PIS

Tesco Bank would like to advise that they will be carrying out some planned maintenance between 2am and 7am (BST) on 25 May 2025.  
We do not expect an outage, but there will be disruption to our Open Banking APIs affecting our credit card products.
No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14024PlannedHSBC_UK_Bank_Plc24th May, 2025, 22:0025th May, 2025, 08:0030th Dec, 2024, 13:38Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13831PlannedBarclays_Bank_UK_Plc18th May, 2025, 02:0018th May, 2025, 07:0018th Nov, 2024, 13:16AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 18/05/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14023PlannedHSBC_UK_Bank_Plc17th May, 2025, 22:0018th May, 2025, 08:0030th Dec, 2024, 13:37Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14022PlannedHSBC_UK_Bank_Plc10th May, 2025, 22:0011th May, 2025, 08:0030th Dec, 2024, 13:37Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14021PlannedHSBC_UK_Bank_Plc3rd May, 2025, 22:004th May, 2025, 08:0030th Dec, 2024, 13:37Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14020PlannedHSBC_UK_Bank_Plc26th Apr, 2025, 22:0027th Apr, 2025, 08:0030th Dec, 2024, 13:36Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14019PlannedHSBC_UK_Bank_Plc19th Apr, 2025, 22:0020th Apr, 2025, 08:0030th Dec, 2024, 13:36Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14018PlannedHSBC_UK_Bank_Plc12th Apr, 2025, 22:0013th Apr, 2025, 08:0030th Dec, 2024, 13:35Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13894PlannedMBNA_LIMITED11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:06AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13893PlannedLloyds_Bank_PLC11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:05AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13892PlannedBank_of_Scotland_PLC11th Apr, 2025, 01:0011th Apr, 2025, 06:0027th Nov, 2024, 09:04AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 11th April between 01:00 and 06:00.

OBIE-13830PlannedBarclays_Bank_UK_Plc6th Apr, 2025, 02:006th Apr, 2025, 07:0018th Nov, 2024, 13:15AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 06/04/2025 from 02:00 till 07:00. Apologies for any inconvenience this may cause

OBIE-14017PlannedHSBC_UK_Bank_Plc5th Apr, 2025, 22:006th Apr, 2025, 08:0030th Dec, 2024, 13:35Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14016PlannedHSBC_UK_Bank_Plc29th Mar, 2025, 22:0030th Mar, 2025, 08:0030th Dec, 2024, 13:35Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14015PlannedHSBC_UK_Bank_Plc22nd Mar, 2025, 22:0023rd Mar, 2025, 08:0030th Dec, 2024, 13:34Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14014PlannedHSBC_UK_Bank_Plc15th Mar, 2025, 22:0016th Mar, 2025, 08:0030th Dec, 2024, 13:34Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13829PlannedBarclays_Bank_UK_Plc15th Mar, 2025, 22:0016th Mar, 2025, 08:0018th Nov, 2024, 13:14AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards between 15/03/2025 22:00 and 16/03/2025 08:00. Apologies for any inconvenience this may cause

OBIE-13951PlannedCynergy_Bank_plc13th Mar, 2025, 17:0013th Mar, 2025, 23:456th Dec, 2024, 14:25AIS/PIS

Dear TPP,

As part of Cynergy Bank’s ongoing commitment to improving our service for all customers, we are moving to a new Open Banking provider in 2025.
Previously, we had advised that our new Open Banking solution would launch in January 2025. This launch has since been rescheduled to March—more specifically, on or before 13 March 2025.
As a result, customers connecting with Cynergy Bank through your service will need to reconnect to maintain access. We will also contact Cynergy Bank Open Banking customers to tell them about this requirement.

To facilitate your testing, we plan to publish the revised endpoints to our Sandbox on 21 February 2025. The existing endpoints will be disconnected and replaced on 13 March 2025.
Finally, while no downtime is currently planned or expected during the deployment, we will let you know as soon as possible if this should change.
If you need any more information, please contact us at OBAccAdmin@cynergybank.co.uk .

Thank You!

Cynergy Bank

OBIE-14013PlannedHSBC_UK_Bank_Plc8th Mar, 2025, 22:009th Mar, 2025, 08:0030th Dec, 2024, 13:31Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14012PlannedHSBC_UK_Bank_Plc1st Mar, 2025, 22:002nd Mar, 2025, 08:0030th Dec, 2024, 13:31Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13467PlannedTESCO_PERSONAL_FINANCE_PLC1st Mar, 2025, 22:002nd Mar, 2025, 08:005th Sep, 2024, 14:55AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 10pm on 1 March and 8am GMT on 2 March 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our credit card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13828PlannedBarclays_Bank_UK_Plc23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0018th Nov, 2024, 13:12AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 23/02/2025 between 01:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13425PlannedTESCO_PERSONAL_FINANCE_PLC23rd Feb, 2025, 01:0023rd Feb, 2025, 07:0030th Aug, 2024, 09:54AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 1am and 7am GMT on 23 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14011PlannedHSBC_UK_Bank_Plc22nd Feb, 2025, 22:0023rd Feb, 2025, 08:0030th Dec, 2024, 13:30Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14010PlannedHSBC_UK_Bank_Plc15th Feb, 2025, 22:0016th Feb, 2025, 08:0030th Dec, 2024, 13:30Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13916PlannedLloyds_Bank_PLC15th Feb, 2025, 00:3015th Feb, 2025, 04:3029th Nov, 2024, 08:32PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025.

OBIE-13915PlannedBank_of_Scotland_PLC15th Feb, 2025, 00:3015th Feb, 2025, 04:3029th Nov, 2024, 08:31PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 15th February 2025.

OBIE-13891PlannedMBNA_LIMITED14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:02AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13890PlannedLloyds_Bank_PLC14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:01AIS

LBG would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13889PlannedBank_of_Scotland_PLC14th Feb, 2025, 01:0014th Feb, 2025, 06:0027th Nov, 2024, 09:00AIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance at a third party, the ability to check credit card balances and transactions will be impacted on 14th February between 01:00 and 06:00.

OBIE-13827PlannedBarclays_Bank_UK_Plc9th Feb, 2025, 02:009th Feb, 2025, 07:0018th Nov, 2024, 13:11AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 09/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13429PlannedTESCO_PERSONAL_FINANCE_PLC9th Feb, 2025, 02:009th Feb, 2025, 07:0030th Aug, 2024, 11:33AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 9 February 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-14009PlannedHSBC_UK_Bank_Plc8th Feb, 2025, 22:009th Feb, 2025, 08:0030th Dec, 2024, 13:30Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13914PlannedLloyds_Bank_PLC8th Feb, 2025, 00:308th Feb, 2025, 04:3029th Nov, 2024, 08:28PIS

LBG would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025.

OBIE-13913PlannedBank_of_Scotland_PLC8th Feb, 2025, 00:308th Feb, 2025, 04:3029th Nov, 2024, 08:25PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of an application in the end-to-end international payments flow; requests to make international payments may fail between 00:30 till 04:30 on 8th February 2025.

OBIE-14008PlannedHSBC_UK_Bank_Plc1st Feb, 2025, 22:002nd Feb, 2025, 08:0030th Dec, 2024, 13:29Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14007PlannedHSBC_UK_Bank_Plc25th Jan, 2025, 22:0026th Jan, 2025, 08:0030th Dec, 2024, 13:29Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14060PlannedNational_Westminster_Bank_Plc25th Jan, 2025, 01:0025th Jan, 2025, 23:002nd Jan, 2025, 15:29AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers, impacting all 3 of our UK brands; NatWest, Royal Bank of Scotland and Ulster Bank NI

The outage will take place from 01:00 GMT on Saturday 25th January until 23:00 GMT on Saturday 25th January. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-14006PlannedHSBC_UK_Bank_Plc18th Jan, 2025, 22:0019th Jan, 2025, 08:0030th Dec, 2024, 13:28Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13974PlannedHSBC_UK_Bank_Plc18th Jan, 2025, 17:0019th Jan, 2025, 05:0012th Dec, 2024, 16:05AIS/PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will apply to HSBCnet only.

OBIE-13826PlannedBarclays_Bank_UK_Plc12th Jan, 2025, 02:0012th Jan, 2025, 07:0018th Nov, 2024, 13:05AIS/PIS

Barclays will be carrying out maintenance only impacting commercial credit cards on 12/01/2025 between 02:00 to 07:00. Apologies for any inconvenience this may cause

OBIE-13304PlannedTESCO_PERSONAL_FINANCE_PLC12th Jan, 2025, 02:0012th Jan, 2025, 07:0026th Jul, 2024, 15:21AIS/PIS

Tesco Bank would like to advise that there will be disruption to our Open Banking APIs between 2am and 7am GMT on 12 January 2025 due to planned maintenance.  
During this time there will be disruption to APIs for our Credit Card products. No alternative access methods will be available, and transactions will not be queued.  

Regards,  
Tesco Bank Open Banking Team

OBIE-13995PlannedBarclays_Bank_UK_Plc12th Jan, 2025, 00:3012th Jan, 2025, 03:3019th Dec, 2024, 12:36AIS/PIS

Barclays will be undertaking maintenance on 12/01/2025 between 00:30 till 03:30. Whilst we do not expect a full outage, there may be slower responses during this period. Apologies for any inconvenience caused

OBIE-14005PlannedHSBC_UK_Bank_Plc11th Jan, 2025, 22:0012th Jan, 2025, 08:0030th Dec, 2024, 13:28Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14059PlannedBarclays_Bank_UK_Plc11th Jan, 2025, 18:0012th Jan, 2025, 18:002nd Jan, 2025, 12:38AIS/PIS

Barclays will be undertaking maintenance from 18:00 11/01/2025 until 18:00 12/01/2025 impacting only corporate customers. Apologies for any inconvenience this may cause.

OBIE-13944PlannedNational_Westminster_Bank_Plc11th Jan, 2025, 01:0011th Jan, 2025, 23:005th Dec, 2024, 12:54AIS/PIS

We’d like to make you aware that there will be an outage of Open Banking services for customers of Bankline, our online banking platform for commercial and corporate banking customers, impacting all 3 of our UK brands; NatWest, Royal Bank of Scotland and Ulster Bank NI
The outage will take place from 01:00 GMT on Saturday 11th January until 23:00 GMT on Saturday 11th January. During this outage, Bankline customers will be unable to use Account Information Services or Payment Initiation Services.

OBIE-14061PlannedNationwide_Building_Society8th Jan, 2025, 18:309th Jan, 2025, 07:002nd Jan, 2025, 17:13AIS/PIS

On Wednesday 8th and Thursday 9th January we will be undertaking scheduled maintenance between 18:30 and 07:00.

During this period, Nationwide APIs will be available as normal. However, some requests may fail. There will be a period from approximately 03:00 to 05:00 where payment requests will be queued, however all requests will be processed.

OBIE-14056PlannedThe_Co-operative_Bank_P.L.C7th Jan, 2025, 15:3728th Jan, 2025, 15:3730th Dec, 2024, 15:38AIS/PIS

Our Retail Open Banking service will experience partial unavailability between 7-28 January while we deliver a phased move of our online, mobile and open banking platforms to a new environment. This will impact different cohorts of users at different weekly points when they will be unable to complete authentication during open banking journeys. We will communicate directly with onboarded TPPs to provide more detail.

OBIE-13996PlannedHSBC_UK_Bank_Plc4th Jan, 2025, 23:005th Jan, 2025, 08:0019th Dec, 2024, 15:48PIS

HSBC UK Bank Plc would like to notify that the maintenance planned for 04/01/2025 23:00 - 05/01/2025 08:00 affecting HSBCnet File Payments has been cancelled.

We apologise for any inconvenience caused.

OBIE-13984PlannedHSBC_UK_Bank_Plc4th Jan, 2025, 23:005th Jan, 2025, 08:0016th Dec, 2024, 15:49PIS

We would like to make participants aware that HSBC will implement a maintenance release during this window.

A full outage is expected and our services will be unavailable during this time.

This release will only apply to HSBCnet File Payments

OBIE-14004PlannedHSBC_UK_Bank_Plc4th Jan, 2025, 22:005th Jan, 2025, 08:0030th Dec, 2024, 13:27Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-14003PlannedNorthern_Bank_Limited_t/a_Danske_Bank4th Jan, 2025, 21:005th Jan, 2025, 07:0030th Dec, 2024, 09:37AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

OBIE-14001PlannedLloyds_Bank_PLC4th Jan, 2025, 01:004th Jan, 2025, 05:0024th Dec, 2024, 09:03AIS/PIS

LBG would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 4th January 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-14000PlannedBank_of_Scotland_PLC4th Jan, 2025, 01:004th Jan, 2025, 05:0024th Dec, 2024, 09:02AIS/PIS

LBG (Halifax and Bank of Scotland) would like to advise that due to planned maintenance of a Core Banking System, the ability to make payments for some customers will be impacted on 4th January 2024 between 01:00 and 04:00. This may extend until 05:00 if a backout is required. In addition, this change will cause disruption to our Account Information Services. This is not expected to be a full outage as datasets will still be returned if AIS services are called, however customer's real-time data will not be available. The data available will only be those transactions posted up until the outage window. On completion, all transactions posted during this outage period will be available when AIS endpoints are called.

OBIE-14058ActiveClydesdale_Bank_Plc1st Jan, 2025, 22:002nd Jan, 2025, 00:3031st Dec, 2024, 09:57AIS/PIS

Virgin Money would like to notify the ecosystem that we undertake routine maintenance twice a day Monday - Friday between 22:00 - 22:30 and 23:50 - 00:20 GMT/BST. This results in all accounts hosted on the merged API services being unavailable to TPPs for up to 30 minutes during these periods.

This outage will also impact our direct customer channels.

We apologise for any inconvenience caused. 

OBIE-14057ActiveClydesdale_Bank_Plc1st Jan, 2025, 03:301st Jan, 2025, 04:3031st Dec, 2024, 09:54AIS/PIS

Virgin Money would like to notify the ecosystem that we undertake routine maintenance on a daily basis between 03:30 - 04:30 GMT/BST. This results in the personal and SME savings and current accounts hosted on the stand alone API services being unavailable for up to 30 minutes.  

This outage will also impact our direct personal and SME savings and current account customer channel.  Credit Card accounts will not be impacted.  

We apologise for any inconvenience caused. 

OBIE-13986ActiveCater_Allen_Limited31st Dec, 2024, 23:301st Jan, 2025, 05:0017th Dec, 2024, 11:17AIS/PIS

Planned downtime impacting all Cater Allen Open Banking APIs.

OBIE-12495CompletedHSBC_UK_Bank_Plc28th Dec, 2024, 22:0029th Dec, 2024, 08:0022nd Jan, 2024, 10:07Other

We would like to make participants aware that Foreign Currency Accounts will not be available during this window. 

This will apply to HSBC Personal, HSBC Business, first direct, HSBCnet and HSBC Innovation Banking.

OBIE-13960CompletedNorthern_Bank_Limited_t/a_Danske_Bank28th Dec, 2024, 21:0029th Dec, 2024, 07:009th Dec, 2024, 08:53AIS/PIS

*PLEASE NOTE WE EXPECT MINIMAL TO NO DOWNTIME

This is a swing from one mainframe environment to another in order to be able to perform maintenance tasks. It is important to note - the swing happens every weekend, hence this will be recurring planned service degradation. Of course, this is not the way we want to keep it, however since it is related to very core, mainframe systems, the fixes will not come that easily. Apologies in advance for any inconveniences caused

See all reported downtime here

Disclaimer

The information provided in this table should not be relied on as the ASPSPs' APIs actual down time. The information is not fit for purpose for the production of API performance metrics.

The purpose of this table is to allow ASPSPs to communicate, in real time and in advance, to various participants in the ecosystem of when their API might not be available. It is subject to: human error on entry; future changes by the ASPSP; duplication of down-time events; and actual down-time being materially different from planned down-time.

Each month OBIE verifies the actual down time and produces API performance reports herehttps://www.openbanking.org.uk/providers/account-providers/api-performance/. It is only this information that should be relied upon when evaluating API performance metrics.